Linked account on The Show website; lost game progress
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Just logged into my The Show account for shits and giggles and saw this:
The dates don’t really match up, since the last time I played on PS5 with my OG account was Monday evening (19Apr21). I wonder if some accounts just never synced after launch on the 16th and there’s no record? I mean look at the dates on this.
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I have hours of playtime and tons of items on my main ps5 account but the second I linked xbox to it I lost everything. Nothing shows on my account on the website either. I contacted SDS and they have been zero help. I keep reading to unlink the account but I can’t find how. I did in game on Xbox and on the site it still says connected. And the site doesn’t offer any option to unlink.. I’m so [censored] frustrated right now. Does anyone know the fix?!
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Hey again folks-
Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.
Thank you all for your reports, details, and patience while we see this through.
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hey again folks-
Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.
Thank you all for your reports, details, and patience while we see this through.
THANK YOU!
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@Victor_SDS_PSN
Thank you for the update! -
Was just gonna say they ought to put out a statement telling people not to link until its fixed. Kind of messed up we keep getting more and more people falling down our rabbit hole of hell.
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hey again folks-
Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.
Thank you all for your reports, details, and patience while we see this through.
Thanks man. Just wanted to know we aren’t forgotten. I think we’re the most disgruntled crowd since we all paid extra and didn’t reap any benefit to that. Hoping it’s fixed soon. I appreciate the update.
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hey again folks-
Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.
Thank you all for your reports, details, and patience while we see this through.
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This is unacceptable.. the servers are one thing but literally making thousands of people lose hundreds of dollars is another.. I sincerely hope that everyone affected is rewarded for their patience if fixed or reimbursed for every penny if we all truly lost our money.
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hey again folks-
Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.
Thank you all for your reports, details, and patience while we see this through.
This is unacceptable.. the servers are one thing but literally making thousands of people lose hundreds of dollars is another.. I sincerely hope that everyone affected is rewarded for their patience if fixed or reimbursed for every penny if we all truly lost our money.
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Following In hopes that this gets fixed soon! Hate wasting my progression on the wrong account. Also sick of clicking unlink 1,000 times like it’sa sick joke
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I've lost everything. This is ridiculous. I keep reading "unlink" comments. There is no "unlink" option anywhere on the theshow.com page showing my Xbox and PS accounts. It only shows they are "connected". When I open the game on my ps4 all my progress and pre order rewards are gone. Everything I've grinded for since open is gone. There is no "unlink" in game on Ps4 for me as well. It only gives me the option to "link accounts" as if this is my first time opening the game.
Come on SDS. You're better than this.
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After this is fixed I’m never going to link again... lol not worth it.
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@red_devil_red81_psn said in Linked account on The Show website; lost game progress:
I've lost everything. This is ridiculous. I keep reading "unlink" comments. There is no "unlink" option anywhere on the theshow.com page showing my Xbox and PS accounts. It only shows they are "connected". When I open the game on my ps4 all my progress and pre order rewards are gone. Everything I've grinded for since open is gone. There is no "unlink" in game on Ps4 for me as well. It only gives me the option to "link accounts" as if this is my first time opening the game.
Come on SDS. You're better than this.
You are correct. There is no unlink.
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I just really hope unlinking our PSN accounts with our Xbox accounts actually restores what we lost. It kind of seems like an assumption. Makes sense, but what if we successfully unlink those accounts and our progress/entitlements (preorder, daily doubles, 42 pack(s), gold packs, etc) aren’t returned back.
Ultimately that’s what I want. I want all that I lost to be restored. I have receipts and proof of purchase.
Unlinking means nothing, unless our content is restored.
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FYI, Blues News has picked up this story and linked to this thread from their site.
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I saw this got posted about 30 minutes ago in the User to User help section:
Hey again folks-
Just wanted to update and let you know we've put in a few fixes already and we have a fix coming soon for those who are unable to UNlink.
Thank you all for your reports, details, and patience while we see this through.
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Lmao I was trying to re-post to update folks in the other thread in general discussion. Don't mind me and my half-awake brain
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After all the lost time we better be given some compensation when this gets fixed. They gave me 3 packs in my account, what are three common packs gonna do for me after a whole missed week of playing?
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Many of you say you can view your inventory on theshownation.com just not in game (PS, XBOX).
Is this the case for all of you? My lost pre-order content doesn't appear on the system (Xbox) or on theshownation. However when I look at my "Order History" on the Microsoft Store, I see my Jackie Robinson Bundle voucher. But in game all this disappeared as of last Saturday.
