Linked account on The Show website; lost game progress

SDS

I've seen folks having this issue when they link their accounts and then lose their game progress. How is this fixed? Any advice?. I linked and then lost all the game progress.

SDS

Same here, all the progress and pre-order bonus are gone, what is going on?

SDS

I also lost everything i got from packs (cards and equipment, etc) my road to the show progress saved but i dont have anything i bought/earned. Is there like someone i can email about all of that?

SDS

Did you choose to progress with an MLB The Show account?
If you unlink, your progress will return.

SDS

I am having the same issue and when I try to unlink for my ps5 account. It logs me out of the website and never unlinks. And I cannot find where to unlink within the game.

SDS

@victor_sds_psn said in Linked account on The Show website; lost game progress:

Did you choose to progress with an MLB The Show account?
If you unlink, your progress will return.

How do you unlink?

SDS

@vintagetrav_mlbts said in Linked account on The Show website; lost game progress:

I am having the same issue and when I try to unlink for my ps5 account. It logs me out of the website and never unlinks. And I cannot find where to unlink within the game.

In game, go to my player icon in top left corner of the screen. Press x then R1 to get to my profile, unlink is in there

SDS

Mine doesn't even have the option to unlink and when I try to link it gives an error and I can't unlink from my The Show account. I have a strong feeling I just lost two days of work, and all my preorder and bought stubs. Ticket sent to SDS but will take up to 5 days to even get a response not looking great here.

SDS

@vintagetrav_mlbts said in Linked account on The Show website; lost game progress:

Mine doesn't even have the option to unlink and when I try to link it gives an error and I can't unlink from my The Show account. I have a strong feeling I just lost two days of work, and all my preorder and bought stubs. Ticket sent to SDS but will take up to 5 days to even get a response not looking great here.

Go to your profile on the top left. At the top of the screen, you should be able to shuffle between My Ballplayer, My Profile, and My Collection. If you move over to My Profile, the bottom right should show an option to unlink account. I did this just now and everything worked for me. Good luck!

SDS

@bsundh13_xbl said in Linked account on The Show website; lost game progress:

@vintagetrav_mlbts said in Linked account on The Show website; lost game progress:

Mine doesn't even have the option to unlink and when I try to link it gives an error and I can't unlink from my The Show account. I have a strong feeling I just lost two days of work, and all my preorder and bought stubs. Ticket sent to SDS but will take up to 5 days to even get a response not looking great here.

Go to your profile on the top left. At the top of the screen, you should be able to shuffle between My Ballplayer, My Profile, and My Collection. If you move over to My Profile, the bottom right should show an option to unlink account. I did this just now and everything worked for me. Good luck!

Tried that, didn't work either... It just shows to link the account. It looks like my "The Show" account isn't connect and anytime I try to do anything with the account it gives me an error.

SDS

I linked my account then I lost all of my stuff is there a way to get it back

SDS

Hey SDS, I am having the same issue. I unlinked my accounts on the show nation and lost all my preorder content, and progress. It’s as if I started all over and only had the standard version of the game (I purchased the JR steel book).

Please Help! It’s pretty frustrating to have had payed for early access and bonus content and now it’s all gone.

Any suggestions. Can this be restored on your end?

SDS

Same problem here. All my preorder bonuses, stubs, diamond dynasty team are gone. SDS, can you please assist? I have no option to unlink.

SDS

I preordered the Ps4 version and started playing on 4/16. I had 4 days worth of achievements. When I bought the Xbox version today (4/20) and linked the accounts, the progress did not carry over. The account say they are currently linked however there is nothing on my xbox from my current progress that was made on my Ps4. How do I fix this?

SDS

Same here. 4 days of work and all my $100 of preorder stuff gone. I don't have an unlink option, just link. Please help.

SDS

This happened to me as well, no option to unlink in-game, and when I try to unlink on the website, it just logs me out and does nothing.

SDS

Lost everything please help

SDS

Same issue here

SDS

Same issue also

SDS

First, sorry for everyone that lost content when linking/unlinking their account. Second, this is absolutely comical that they released this game with so many issues. I will NEVER pre order a game ever gain.