I paid $400 prior to launch but stubs never showed up

[HuntyDad2021_PSN]

Hello....can someone help me? I purchased the pre-order with early access and can't find how to download it. :). Any guidance? PS4

[Speedy44_PSN]

@huntydad2021_psn said in I paid $400 prior to launch but stubs never showed up:

Hello....can someone help me? I purchased the pre-order with early access and can't find how to download it. :). Any guidance? PS4

You are sol

[Speedy44_PSN]

Fairly disappointing When you plan on having 650k At launch And you have zero

[Mr7BrowN_XBL]

Check The Show 20 and see if they’re there. That’d be hilarious since you spent a ridiculous amount of money.

[Speedy44_PSN]

@mr7brown_xbl said in I paid $400 prior to launch but stubs never showed up:

Check The Show 20 and see if they’re there. That’s be hilarious since you spent a ridiculous amount of money.

I did but I have a picture of the purchase I can’t share here for some reason

[Speedy44_PSN]

Have yet to be contacted

[SLAM23DIEGO_PSN]

yeah i have over 300k in canceled orders and all my stubbs went missing
playstation support doesn't' seem to know what to do.... smh

[Speedy44_PSN]

@slam23diego_psn said in I paid $400 prior to launch but stubs never showed up:

yeah i have over 300k in canceled orders and all my stubbs went missing
playstation support doesn't' seem to know what to do.... smh

I sent an email to @SDS_Jax and showed them all the purchases and times but I am skeptical they will give me the stubs I already should have. I may have to dispute the charges if they won’t help me @Collin_SDS_PSN

[Speedy44_PSN]

@speedy44_psn said in I paid $400 prior to launch but stubs never showed up:

@slam23diego_psn said in I paid $400 prior to launch but stubs never showed up:

yeah i have over 300k in canceled orders and all my stubbs went missing
playstation support doesn't' seem to know what to do.... smh

I sent an email to @SDS_Jax and showed them all the purchases and times but I am skeptical they will give me the stubs I already should have. I may have to dispute the charges if they won’t help me @Collin_SDS_PSN

I might just delete app go back to madden if I don’t get this resolved

[Speedy44_PSN]

I’ve been emailing all day with no response

[Speedy44_PSN]

I agree that I spent $300 on packs but I never got the $400 that I was owed

[Speedy44_PSN]

Bump. You can’t just let go of $400

[x814xMafia_PSN]

@speedy44_psn said in I paid $400 prior to launch but stubs never showed up:

Bump. You can’t just let go of $400

File a bug report

[mike_ph_PSN]

I just bought $100 worth of stubs and have nothing to show for it.