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Accidentally pre-ordered wrong version

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  • phillydude808P Offline
    phillydude808P Offline
    phillydude808
    wrote on last edited by
    #1

    I pre-ordered the standard edition not knowing I wouldn't get early access. How do I change to the MVP Edition?

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  • P Offline
    P Offline
    Palmtrees33
    wrote on last edited by
    #2

    you have to contact PS Support. I used the support bot to get my REFUND ID which you have to give to the representative if they are going to continue working on your case. They will end the interaction if you do not have the refund id. I got a refund for the original purchase which was in my bank account 2 days later and was able to purchase the digital deluxe version like normal.

    phillydude808P 1 Reply Last reply
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  • phillydude808P Offline
    phillydude808P Offline
    phillydude808
    replied to Guest on last edited by
    #3

    @Palmtrees33 said in Accidentally pre-ordered wrong version:

    you have to contact PS Support. I used the support bot to get my REFUND ID which you have to give to the representative if they are going to continue working on your case. They will end the interaction if you do not have the refund id. I got a refund for the original purchase which was in my bank account 2 days later and was able to purchase the digital deluxe version like normal.

    Cool, thank you

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