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Does SDS ever respond to missing inventory tickets?

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  • davisonkj17_PSND Offline
    davisonkj17_PSND Offline
    davisonkj17_PSN
    wrote last edited by
    #1

    Just wondering they treat everyone the same @SDS

    GoozeFn_PSNG 1 Reply Last reply
    0
  • MiekTheBro_PSNM Offline
    MiekTheBro_PSNM Offline
    MiekTheBro_PSN
    wrote last edited by
    #2

    Ya never got back to me on 2 tickets from about 2 months ago for missing packs. They have been responsive to account restriction and my game completely not working tickets

    1 Reply Last reply
    0
  • S Offline
    S Offline
    SDS_JoeK_PSN SDS
    wrote last edited by
    #3

    The support team is working hard to get through a backlog of tickets. As a result, they have had to prioritize some ticket types over others at certain points, but they're steadily making progress and will get back to you ASAP.

    1 Reply Last reply
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  • GoozeFn_PSNG Offline
    GoozeFn_PSNG Offline
    GoozeFn_PSN
    replied to Guest last edited by
    #4

    @davisonkj17_PSN I’ve had them respond to tickets same day. I’ve also waited more than a month when I was completely locked out of my account and had given up on the year.

    1 Reply Last reply
    0

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