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It’s been two weeks…

Scheduled Pinned Locked Moved Companion App
19 Posts 7 Posters 1.7k Views
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  • Thackman79_MLBTST Offline
    Thackman79_MLBTST Offline
    Thackman79_MLBTS
    wrote on last edited by
    #1

    When the big server issue happened, I was always able to play the game, never lost stubs or ability to connect. However, I haven’t been able to use the companion app for anything at all. It shows that I’m signed in, but doesn’t show my stub count and I can’t use any of the tabs without it saying to complete the tutorial in game. I’ve sent multiple emails and nothing has changed. Does anyone have a possible fix that I haven’t tried?

    1 Reply Last reply
    0
  • waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTS
    wrote on last edited by
    #2

    Same here. No resolution whatsoever.

    1 Reply Last reply
    0
  • Thackman79_MLBTST Offline
    Thackman79_MLBTST Offline
    Thackman79_MLBTS
    wrote on last edited by
    #3

    Is there still no viable fix for this issue? I started this thread and have gotten no help and the problem persists. Please fix this ASAP.

    AdeptOfMemory_MLBTSA 1 Reply Last reply
    0
  • AdeptOfMemory_MLBTSA Offline
    AdeptOfMemory_MLBTSA Offline
    AdeptOfMemory_MLBTS
    replied to Guest on last edited by
    #4

    @Thackman79 They don't fix issues unless you're having issues buying packs or stubs. Gameplay issues don't exist to SDS

    Thackman79_MLBTST 1 Reply Last reply
    0
  • Thackman79_MLBTST Offline
    Thackman79_MLBTST Offline
    Thackman79_MLBTS
    replied to Guest on last edited by
    #5

    @AdeptOfMemory It certainly seems that way at this point. I have voiced my concerns here and via multiple emails and they just try to pacify me with “corporate speak” responses. Frustrating to say the least.

    1 Reply Last reply
    1
  • waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTS
    wrote on last edited by
    #6

    I cannot believe they're still not fixing this - app and website are useless now

    1 Reply Last reply
    0
  • mistymountain_MLBTSM Offline
    mistymountain_MLBTSM Offline
    mistymountain_MLBTS
    wrote on last edited by
    #7

    Not only the companion app but also the game itself account issue is not resolved.

    1 Reply Last reply
    0
  • waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTS
    wrote on last edited by
    #8

    And the website - can't access the market there either

    1 Reply Last reply
    0
  • waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTSW Offline
    waitingfirgordo_MLBTS
    wrote on last edited by
    #9

    No updates

    1 Reply Last reply
    0
  • WaitingForGordo_PSNW Offline
    WaitingForGordo_PSNW Offline
    WaitingForGordo_PSN
    wrote on last edited by
    #10

    Not working

    1 Reply Last reply
    0
  • Thackman79_MLBTST Offline
    Thackman79_MLBTST Offline
    Thackman79_MLBTS
    wrote on last edited by
    #11

    Nearly a month now…how hard can it be to fix? I don’t understand

    1 Reply Last reply
    0
  • Thackman79_MLBTST Offline
    Thackman79_MLBTST Offline
    Thackman79_MLBTS
    wrote on last edited by
    #12

    5 weeks and counting

    1 Reply Last reply
    0
  • Thackman79_MLBTST Offline
    Thackman79_MLBTST Offline
    Thackman79_MLBTS
    wrote on last edited by
    #13

    6 weeks with no ability to use the companion app now…how is this not able to be fixed?

    1 Reply Last reply
    0
  • AdeptOfMemory_PSNA Offline
    AdeptOfMemory_PSNA Offline
    AdeptOfMemory_PSN
    wrote on last edited by
    #14

    The app works for the most part for me. It's just mega freaking buggy. I only use it now as a tool to manage my roster and look at my captains. I have opened packs on there before and never received the cards that the app says I opened.

    Thackman79_MLBTST 1 Reply Last reply
    0
  • Thackman79_MLBTST Offline
    Thackman79_MLBTST Offline
    Thackman79_MLBTS
    replied to Guest on last edited by
    #15

    @AdeptOfMemory the app shows my username, but doesn’t show my stub count and I can’t access any of the tabs because they all tell me to complete the in game tutorial. I can, however, view the roster updates and read any content off of the main page of the app. It’s been like this for 6 weeks now.

    AdeptOfMemory_PSNA A 2 Replies Last reply
    0
  • AdeptOfMemory_PSNA Offline
    AdeptOfMemory_PSNA Offline
    AdeptOfMemory_PSN
    replied to Guest on last edited by
    #16

    @Thackman79 Have you signed in on your console then the app while in the console? That might help activate the stub count

    Thackman79_MLBTST 1 Reply Last reply
    0
  • Thackman79_MLBTST Offline
    Thackman79_MLBTST Offline
    Thackman79_MLBTS
    replied to Guest on last edited by
    #17

    @AdeptOfMemory doesn’t work either

    1 Reply Last reply
    0
  • A Offline
    A Offline
    AllRise__99_MLBTS
    replied to Guest on last edited by
    #18

    @Thackman79 same exact for me

    1 Reply Last reply
    0
  • Thackman79_MLBTST Offline
    Thackman79_MLBTST Offline
    Thackman79_MLBTS
    wrote on last edited by
    #19

    Going on 2 months of not being able to use the app to use marketplace, set lineups etc…only thing I can do is read articles posted and view supercharged players.

    1 Reply Last reply
    0

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