Account Reset? 4/4/24
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Bought game on both consoles to start year. Xbox x and ps5. Changed my Xbox and psn name prior to release. tacohtani
During this fiasco. I did the recommended thing to do. Well I got almost everything back (I think) however I lost my psn name that I paid to change. It reverted back to tacoelgoonye. Xbox name change that I also paid for stayed tacohtani. Ive tried everything. Not sure how my name reversed back to my old psn name. Any help? Tried submitting ticket. I guess system is over loaded. Pretty sad for those who paid for the game. I work nights came home to this last night. Weird! I would appreciate some help. Thank you and good luck everyoneEdit: my psn name changed on all ps5 games not just this one
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Apparently if you’re on PS5 and your App/dashboard is fine you can download the PS4 version of the game and it works fine? Anyone know if the game runs any differently on the PS4 version (obviously on a PS5 console)
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Hey so now when I try and click on the psn logo to link it gives me an error before even showing the 2 accounts at 0, which is new. Progress?
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Just turned the game back on, on my PS5. App and website are linked to my PSN account and console is connected properly.
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OMG MINE APPEARS TO BE BACK!!! I haven’t been able to login on console yet but I was able to get the link on here and the PSN account showed my level and stubs, and now in the app it shows everything! Omg huge sigh of relief!!!
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My stuffs back!! I had been one of the ones who had trouble relinking. All I did was turn my game on and everything was back to normal
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It's working again guys! Shouldn't take 24 hours to restore everyone's progress from a backup server but I commend them for finally getting it done.
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I'm back too!
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Your guys stuff is back on console or just the app?
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@DSummers- I listened to others in here. Was not working in app. Opened on the device. Worked there. Then relogged into the app/website and we were there too.
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@DSummers--back to normal. App was fine the whole time.
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@lilsmoker717 Nice, my stuff still isn’t back on console but app/dashboard has been fine so maybe they’re rolling out the fix lol
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My app has been fine the whole time. Still been trying to unlink and relink and have nothing on console yet. Playing Ps4
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It is all back and running. I am on the game now. they restored the last saved file. I had a few wins last night, but they don't show up on my record. I couldn't care less about the wins. Thank you for fixing the problem. I don't have to rework my way to this team again!!!!
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@xxfrystealerxx out at the moment but my companion app is back
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@GuyIncognito55 great! I should be able to login on console soon so
it’s the same as app and here! -
@DSummers- oh, sorry for the false hope then. I assume that's what they're doing and maybe why they haven't announced it. They probably won't even announce it tho. No updates whatsoever and only acknowledging there's a problem.... Crazy. Hopefully yours is fixed soon
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We had this issue in 23 for my league and I found a way that fixed the issue.
If you unlink on your system first, u gotta close out of game completely. Step 2 make sure you unlink on the show.com both theshow and playstation.
Step 3 go to playstation website and log completely out then log in with the correct psn name you used for the show.
I suggest using a PC browser but go to console first and link it there u will get code then go to theshow.com. always pay attention to what name your linking make sure it's the one with the most progress.
Your welcome H.B.
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@GuyIncognito55 okay I’m all good on my end!!! Hopefully same for you
what a stressful day man 
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@Peekay_ said in Account Reset? 4/4/24:
@x814xmafia Sony owns San Diego Studios so what's the difference ultimately?
The difference is "owned by Sony" as opposed to " a division of Sony" which is lawyer speak for all the costs and fixes and responsibility is on SDS and the money made and profits go to Sony. ( SDS pays the bills and Sony gets the paycheck)
