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For accounts that were reset

Scheduled Pinned Locked Moved Diamond Dynasty
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  • xII JAWS IIx_XBLX Offline
    xII JAWS IIx_XBLX Offline
    xII JAWS IIx_XBL
    wrote on last edited by
    #27

    I tried unlinking and re-linking and still no luck. The only accounts it gives me options to link say that they are level 1 with no stubs. I’m panicking please help.

    1 Reply Last reply
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  • jestersdead13_MLBTSJ Offline
    jestersdead13_MLBTSJ Offline
    jestersdead13_MLBTS
    replied to Guest on last edited by
    #28

    @Bayley4Life2021 yeah it saying either I start over or at level 1 with 5000 stubs, like when I logged on @ 330 am this morning, assuming it was fine to logon. It's been over 12 hours and I can assume my progress is gone. Hope they enjoy being unemployed. Gonna cost sony millions.

    1 Reply Last reply
    1
  • a7xjordan_PSNA Offline
    a7xjordan_PSNA Offline
    a7xjordan_PSN
    wrote on last edited by
    #29

    I had my ps account linked to my mlb the show account and now its like my the show account has been deleted. I cannot log into it at all on the website.

    1 Reply Last reply
    0
  • GuyIncognito55_PSNG Offline
    GuyIncognito55_PSNG Offline
    GuyIncognito55_PSN
    replied to Guest on last edited by
    #30

    @Bayley4Life2021 i played on my console account

    1 Reply Last reply
    0
  • whiplash0013_PSNW Offline
    whiplash0013_PSNW Offline
    whiplash0013_PSN
    wrote on last edited by
    #31

    If my online account and app show all my cards am I safe or will I have lost my team when I log in later?

    icebergslim7669_PSNI 1 Reply Last reply
    0
  • icebergslim7669_PSNI Offline
    icebergslim7669_PSNI Offline
    icebergslim7669_PSN
    replied to Guest on last edited by
    #32

    @whiplash0013 said in For accounts that were reset:

    If my online account and app show all my cards am I safe or will I have lost my team when I log in later?

    I have all my cards on the app and when i logged on a couple of hours ago i still had all my cards and stubs in game also, so hopefully your also ok.

    1 Reply Last reply
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  • tdubzz2323_PSNT Offline
    tdubzz2323_PSNT Offline
    tdubzz2323_PSN
    replied to Guest on last edited by
    #33

    @DrDelirious_14 I think if you opened the game and essentially started a new diamond dynasty, your old one no longer exists. That’s why it says 1/0.

    xxfrystealerxx_MLBTSX 1 Reply Last reply
    0
  • xxfrystealerxx_MLBTSX Offline
    xxfrystealerxx_MLBTSX Offline
    xxfrystealerxx_MLBTS
    replied to Guest on last edited by xxfrystealerxx_MLBTS
    #34

    @tdubzz2323 I could see how this would be true IF you then linked that account to your MLBTS account, but in most if not all of our cases for those who did that we did NOT link the "new" account to our MLBTS account so there should be no reason why our original, linked account can't be restored

    tdubzz2323_PSNT 1 Reply Last reply
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  • tdubzz2323_PSNT Offline
    tdubzz2323_PSNT Offline
    tdubzz2323_PSN
    replied to Guest on last edited by
    #35

    @xxfrystealerxx But if you logged in on your console it created a new account. Correct me if I’m wrong but you can only have one active account per user. So by logging in and going to diamond dynasty you overwrote any existing account. So when you try to relink it only sees this new account. Level 1 with 0 stubs.

    xxfrystealerxx_MLBTSX 1 Reply Last reply
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  • xxfrystealerxx_MLBTSX Offline
    xxfrystealerxx_MLBTSX Offline
    xxfrystealerxx_MLBTS
    replied to Guest on last edited by
    #36

    @tdubzz2323 even if the "new" account wasn't ever linked to your MLBTS account it would still save? tbh I have no idea how this works, I just think it's ridiculous if they can't just reboot everything to how it was just before midnight like when you reboot a computer using a software restore or whatever (again I'm not a techy so I don't really know how things work lol)

    tdubzz2323_PSNT 1 Reply Last reply
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  • TwoJacksTwoBeers_PSNT Offline
    TwoJacksTwoBeers_PSNT Offline
    TwoJacksTwoBeers_PSN
    wrote on last edited by
    #37

    Any help or updates for those whose login and password reset were not working. Not even able to access MLBTS site without PSN etc. What a clusterbalk

    1 Reply Last reply
    0
  • tdubzz2323_PSNT Offline
    tdubzz2323_PSNT Offline
    tdubzz2323_PSN
    replied to Guest on last edited by
    #38

    @xxfrystealerxx I’m no techy either. The problem with a reboot now is people have been playing still. They would have to somehow track all their progress and give them credit for it.

    This is the worst scenario I’ve seen in mlb the show in the 7 years I’ve been playing.

    xxfrystealerxx_MLBTSX Orcin52_PSNO 2 Replies Last reply
    0
  • xxfrystealerxx_MLBTSX Offline
    xxfrystealerxx_MLBTSX Offline
    xxfrystealerxx_MLBTS
    replied to Guest on last edited by
    #39

    @tdubzz2323 Yeah I would have expected them to pause gameplay/server use today or something cuz otherwise you're right there will be people pissed off if they revert and they lose progress so either way it's gonna be a shitty situation and "fix" whatever they do

    1 Reply Last reply
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  • Orcin52_PSNO Offline
    Orcin52_PSNO Offline
    Orcin52_PSN
    replied to Guest on last edited by
    #40

    @tdubzz2323 said in For accounts that were reset:

    @xxfrystealerxx I’m no techy either. The problem with a reboot now is people have been playing still. They would have to somehow track all their progress and give them credit for it.

    No, they wouldn't. They could just roll the server back to the point where the problem occurred, and all progress since then would be lost for everyone. Then, all of the people that lost everything at 3AM EST this morning would be happy. BUT, all of the people that have played since then, many of whom were not aware of the problem at all, would be shocked to find that their progress from the past day has been wiped. Imagine that you were one of those and pulled a Trout or Ohtani. Would you be unhappy?

    I think this mess will be very difficult to clean up without leaving dissatisfied customers on one side or the other. Perhaps there is a way to only restore those that were affected, but it sounds like a complicated process.

    1 Reply Last reply
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  • CoJo_28_PSNC Offline
    CoJo_28_PSNC Offline
    CoJo_28_PSN
    wrote on last edited by
    #41

    Does anyone know if there has been anyone progress like people at least reporting they are getting stuff back?

    xxfrystealerxx_MLBTSX 1 Reply Last reply
    0
  • xxfrystealerxx_MLBTSX Offline
    xxfrystealerxx_MLBTSX Offline
    xxfrystealerxx_MLBTS
    replied to Guest on last edited by
    #42

    @CoJo_28 nothing but crickets

    1 Reply Last reply
    1
  • xxfrystealerxx_MLBTSX Offline
    xxfrystealerxx_MLBTSX Offline
    xxfrystealerxx_MLBTS
    wrote on last edited by
    #43

    We know that Koogs also lost all his stuff, so if we see him streaming again with all of it then we know it can be done I guess

    nymets1987_PSNN 1 Reply Last reply
    0
  • nymets1987_PSNN Offline
    nymets1987_PSNN Offline
    nymets1987_PSN
    replied to Guest on last edited by
    #44

    @xxfrystealerxx said in For accounts that were reset:

    We know that Koogs also lost all his stuff, so if we see him streaming again with all of it then we know it can be done I guess

    U know it’s bad when it happens to him that’s one of their top streamers

    1 Reply Last reply
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  • baseball2059_MLBTSB Offline
    baseball2059_MLBTSB Offline
    baseball2059_MLBTS
    wrote on last edited by
    #45

    We are working diligently to restore progress to the accounts that were affected by the issue reported this morning. Thank you for your ongoing patience.
    8:04 PM · Apr 4, 2024
    ·
    139.9K
    Views twitter 1 hour ago come on sds i want my account back

    1 Reply Last reply
    0
  • S Offline
    S Offline
    Sticky boots133_XBL
    replied to Guest on last edited by
    #46

    @grimmdogg23 I got a response from mlb the show support saying “we are working on a fix hang tight” as I had the same issue as you. That basically took all my stress away they are working on it.

    1 Reply Last reply
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