not received the digital deluxe packs or stubs
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when first launching the game it acknowledged that i should’ve had the packs and stubs but after the diamond dynasty tutorial i didn’t have either on my account
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Close the app,restart the console,and then check your inventory,if still no put in a ticket
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Don’t feel too bad It’s not just you. I pre ordered the negro leagues edition and I input the code for the digital deluxe items started up the game and did the tutorial only to find out I only got half the items I’m supposed to. I restarted my console and the game so multiple times to see if that would fix it like others had said but it never updated so I put in a support ticket yesterday afternoon. Still no word from them yet though extremely annoying.
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@Warlock-King666 said in not received the digital deluxe packs or stubs:
Don’t feel too bad It’s not just you. I pre ordered the negro leagues edition and I input the code for the digital deluxe items started up the game and did the tutorial only to find out I only got half the items I’m supposed to. I restarted my console and the game so multiple times to see if that would fix it like others had said but it never updated so I put in a support ticket yesterday afternoon. Still no word from them yet though extremely annoying.
This time of year it takes a little bit,but they do resolve them
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@PAinPA Yeah man it’s crazy, i still am waiting, it’s like i bought the standard edition but that wouldn’t be possible because i’m playing early.
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Did anyone here get their ticket addressed as of yet? Still waiting on mine and just curious. Thanks!
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@huggeys I still haven’t received anything or heard from them
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@huggeys_PSN No. I put in a support ticket on Friday and I’ve still heard nothing from them and I checked in my inventory and my packs are still missing. I checked on the Xbox store and there’s others who have posted reviews on there saying they have not received packs as well so I imagine there’s quite a few people this has affected. Unfortunately nothing we can really do but hope they address this soon.
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they responded to my ticket and we’re able to help me. It took about 2 days but they through in some bonus packs for the inconvenience. W sds
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@MadMamas048_PSN I’m glad they were able to help you that at least gives me hope they will fix mine and everyone else’s soon. I’ve checked my email and still haven’t heard anything yet and it’s been almost 3 days but I at least have hope now that they will since they fixed yours.
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Still haven’t heard anything either but good yours was fixed
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I seem to have gotten most if not all my stuff back. Thanks team for getting it back to me. Appreciate your efforts!
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I just got mine today thankfully. Was starting to get worried but I’m glad they fixed it.
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Got everything except for the 2 diamond choice packs, ofc the best part is missing lol
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