Does SDS realize we are human beings?
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I am not sure if anyone from SDS will even read this and for anyone that wants to troll, please do so, but I just wonder if anyone who works for this company realizes that the PSN IDs are real human beings behind those IDs.
In the past few days we have had numerous posts about being banned for something that is not common for any game and have expressed our frustrations and submitted tickets and nothing has come of it. I can see if someone just absolutely cheated or stole from the company and they wish to ignore this person, but for the most part we who have suffered this suspension are a minority. They do not have any customer service support and the only way to reach someone is to submit a ticket. When you offer services and product, like stubs, you should have a support team that is willing to listen and speak with you be it via phone, chat or email. I am venting on a public forum and most will just see my user id and move along. I hope a real human with real feelings will read this with SDS and help out the select few. My user is ram08210 and the ID is my initial, hello all my name is Richard BTW and the zip code where I live. I was born and raised in Tampa, FL and moved to south Jersey a little over 5 years ago. I am a huge fan of the Tampa Bay Rays and Atlanta Braves. Before the Rays existed in 1998 we had the luxury to watch Braves games on WTOG 44.
So as you can see SDS I am human and a 45 year old man wanting to enjoy the game I spent money on to play. In conclusion, I ran a history of my game log and all games are played by me vs CPU except for one game by someone who I have no clue on how this is on my game log. Also, this person played the CPU and lost on rookie 1-0. Thank you for reading this and if there're other humans who are frustrated with this ordeal and would like to just play the game, please reply. Best of luck.
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What did you get banned for?
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Humans use paragraphs.
I feel for your plight, but message boards are not the most efficient customer service mode of communication. Bug Reports have always been my best bet.
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@mrwonderful95 said in Does SDS realize we are human beings?:
What did you get banned for?
The ban is what others have reported since Monday on here. Win Trading/Account Sharing in the Battle Royale game mode. Never played in BR program and everything is offline. There is a suspicious user who played a game on my account, on rookie lever v CPU and lost 1-0, but other than that nothing else. I have no idea who this is and couldn't find this person when I clicked on their link.
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@RAM08210_MLBTS said in Does SDS realize we are human beings?:
@mrwonderful95 said in Does SDS realize we are human beings?:
What did you get banned for?
The ban is what others have reported since Monday on here. Win Trading/Account Sharing in the Battle Royale game mode. Never played in BR program and everything is offline. There is a suspicious user who played a game on my account, on rookie lever v CPU and lost 1-0, but other than that nothing else. I have no idea who this is and couldn't find this person when I clicked on their link.
As bad as it is, there’s no way they aren’t seeing it. Discussions about this have been at the top of 2 or 3 different boards since Monday evening and still nobody has gotten more than an Auto generated email. I’m not sure what we can do if SDS doesn’t even have the decency to have a real person work on it. People are still blaming mini seasons. Honestly if it was that I’m not sure why we would all get a response saying BR. Either there’s a lot of people lying on here which I don’t want to believe or the truly is a massive bug that needs to be corrected. I hate to do it but I’ve made the decision that im giving SDS a week to rectify the issue, and after that I’ll just file a chargeback with my bank. For the game, every stub purchase I’ve made. Not that it will make a difference to them but I can’t support a company that fails to support the people that keep them in business
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I personally only played 1 mini season game, completed and won, and since I couldn't edit the team, as I had the horrible cards for pxp, I decided to restart and never started a new one. My game log shows only offline games. The only dispute is someone named Cullen sher and no clue who this person is and they played a CPU game and lost.
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The problem is that they are human beings too. I can only imagine from working in Tech Support almost my entire career that they are desperately overworked. You have people who just submit their ticket over and over again clogging up support queues and making their job harder and delaying support for those who need it. Customer Support is almost always understaffed and overworked.
When it comes to Win Trading, almost everyone I have seen who reported it had multiple 0-0 games in their game logs. I do not see any of that for you so I am not sure why you would have been flagged. The only people who could answer is SDS.
On the other side of their explanation is account sharing. I am not sure how that would be detected, short of the same account logging in from 2 IP addresses long distances apart.
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I hope you guys aren't banned for doing nothing wrong, but if you are cheaters good riddance. That being said I doubt SDS will help you get this sorted out because if you are truly innocent they would have to admit they screwed up, and we all know nobody admits their mistakes nowadays. The fact that no employee has commented in any of these threads is a bad sign for you guys though. Good luck to you all and good luck for me so SDS doesn't ban me for this post lol.
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@Kyuss_XBL said in Does SDS realize we are human beings?:
I hope you guys aren't banned for doing nothing wrong, but if you are cheaters good riddance. That being said I doubt SDS will help you get this sorted out because if you are truly innocent they would have to admit they screwed up, and we all know nobody admits their mistakes nowadays. The fact that no employee has commented in any of these threads is a bad sign for you guys though. Good luck to you all and good luck for me so SDS doesn't ban me for this post lol.
I can’t speak for everyone. Only myself. I know I didn’t cheat and it seems odd to me that this many people who have the same problem and would all persue it as much as we have if they actually did cheat
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@Kyuss_XBL said in Does SDS realize we are human beings?:
I hope you guys aren't banned for doing nothing wrong, but if you are cheaters good riddance. That being said I doubt SDS will help you get this sorted out because if you are truly innocent they would have to admit they screwed up, and we all know nobody admits their mistakes nowadays. The fact that no employee has commented in any of these threads is a bad sign for you guys though. Good luck to you all and good luck for me so SDS doesn't ban me for this post lol.
Are there any employees on these boards? I am thinking it is all hands on deck with the new update and hoping that since this is out of the way it will free up some time for us.
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@RAM08210_MLBTS said in Does SDS realize we are human beings?:
@Kyuss_XBL said in Does SDS realize we are human beings?:
I hope you guys aren't banned for doing nothing wrong, but if you are cheaters good riddance. That being said I doubt SDS will help you get this sorted out because if you are truly innocent they would have to admit they screwed up, and we all know nobody admits their mistakes nowadays. The fact that no employee has commented in any of these threads is a bad sign for you guys though. Good luck to you all and good luck for me so SDS doesn't ban me for this post lol.
Are there any employees on these boards? I am thinking it is all hands on deck with the new update and hoping that since this is out of the way it will free up some time for us.
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@SlammedOnTarmcs_XBL said in Does SDS realize we are human beings?:
@Kyuss_XBL said in Does SDS realize we are human beings?:
I hope you guys aren't banned for doing nothing wrong, but if you are cheaters good riddance. That being said I doubt SDS will help you get this sorted out because if you are truly innocent they would have to admit they screwed up, and we all know nobody admits their mistakes nowadays. The fact that no employee has commented in any of these threads is a bad sign for you guys though. Good luck to you all and good luck for me so SDS doesn't ban me for this post lol.
I can’t speak for everyone. Only myself. I know I didn’t cheat and it seems odd to me that this many people who have the same problem and would all persue it as much as we have if they actually did cheat
Your words and your game history are at odds on this one. I don't know which to believe but I can pretty much guarantee that SDS is going by the game logs..
On March 31 your game log shows something like 13 consecutive 0-0 games that are flagged as online play against other players. There is no indication that these are Mini Seasons games.
Here is one example against someone else who has complained on the forum about getting banned.
https://mlb23.theshow.com/games/20735759?username=SLAMMEDONTARMCS
So, you'd probably need to convince them that your game logs are wrong, which might be hard since the 0-0 games in your history are not limited to a single day or instance.
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@SlammedOnTarmcs_XBL said in Does SDS realize we are human beings?:
@RAM08210_MLBTS said in Does SDS realize we are human beings?:
@Kyuss_XBL said in Does SDS realize we are human beings?:
I hope you guys aren't banned for doing nothing wrong, but if you are cheaters good riddance. That being said I doubt SDS will help you get this sorted out because if you are truly innocent they would have to admit they screwed up, and we all know nobody admits their mistakes nowadays. The fact that no employee has commented in any of these threads is a bad sign for you guys though. Good luck to you all and good luck for me so SDS doesn't ban me for this post lol.
Are there any employees on these boards? I am thinking it is all hands on deck with the new update and hoping that since this is out of the way it will free up some time for us.
I thought the same thing. So yesterday I dmed everyone I could find on here and I got one response which is as follows
“ Hi, as a developer I have no idea how the game is monitored and moderated, I don't have access to the people doing that job. I am sure the CS ticket is the best way to go, but I am sure they are busy and can take some time.”
When I explained the situation and that we had put in tickets and go nothing back I got another response saying they were gonna pass it on to someone higher up. So maybe there is hope for us after all -
@Dolenz_PSN said in Does SDS realize we are human beings?:
@SlammedOnTarmcs_XBL said in Does SDS realize we are human beings?:
@Kyuss_XBL said in Does SDS realize we are human beings?:
I hope you guys aren't banned for doing nothing wrong, but if you are cheaters good riddance. That being said I doubt SDS will help you get this sorted out because if you are truly innocent they would have to admit they screwed up, and we all know nobody admits their mistakes nowadays. The fact that no employee has commented in any of these threads is a bad sign for you guys though. Good luck to you all and good luck for me so SDS doesn't ban me for this post lol.
I can’t speak for everyone. Only myself. I know I didn’t cheat and it seems odd to me that this many people who have the same problem and would all persue it as much as we have if they actually did cheat
Your words and your game history are at odds on this one. I don't know which to believe but I can pretty much guarantee that SDS is going by the game logs..
On March 31 your game log shows something like 13 consecutive 0-0 games that are flagged as online play against other players. There is no indication that these are Mini Seasons games.
Here is one example against someone else who has complained on the forum about getting banned.
https://mlb23.theshow.com/games/20735759?username=SLAMMEDONTARMCS
So, you'd probably need to convince them that your game logs are wrong, which might be hard since the 0-0 games in your history are not limited to a single day or instance.
The issue with that was that I was working. I didn’t get on at all Friday -
That link was to a CPU game. Why would that make a difference. I quit out of those all the time.
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@ChuckCLC_PSN said in Does SDS realize we are human beings?:
That link was to a CPU game. Why would that make a difference. I quit out of those all the time.
The team listed as CPU is The Eagles and that is SLAMMEDONTARMCS team. His opponent was Touchemall44 with the team name the Pelicans, which I don't believe is a Mini Season Team name.
Also at the bottom of the log it says
Blank Canvas (5279 ft elevation)
Hitting Difficulty is All-Star.
Pitching Difficulty is All-Star.
2023 Online GameI don't believe Conquest or Mini Seasons are flagged as 2023 Online Games.
Could SDS's system be reporting these incorrectly? Possibly. Could the account have been hacked? Maybe. It will be hard to prove one way or another.
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@Dolenz_PSN said in Does SDS realize we are human beings?:
@ChuckCLC_PSN said in Does SDS realize we are human beings?:
That link was to a CPU game. Why would that make a difference. I quit out of those all the time.
The team listed as CPU is The Eagles and that is SLAMMEDONTARMCS team. His opponent was Touchemall44 with the team name the Pelicans, which I don't believe is a Mini Season Team name.
Also at the bottom of the log it says
Blank Canvas (5279 ft elevation)
Hitting Difficulty is All-Star.
Pitching Difficulty is All-Star.
2023 Online GameI don't believe Conquest or Mini Seasons are flagged as 2023 Online Games.
If its the same blank canvas as last year it's not an eligible online stadium though. That's the CPU farm stadium
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@the_dragon1912 said in Does SDS realize we are human beings?:
@Dolenz_PSN said in Does SDS realize we are human beings?:
@ChuckCLC_PSN said in Does SDS realize we are human beings?:
That link was to a CPU game. Why would that make a difference. I quit out of those all the time.
The team listed as CPU is The Eagles and that is SLAMMEDONTARMCS team. His opponent was Touchemall44 with the team name the Pelicans, which I don't believe is a Mini Season Team name.
Also at the bottom of the log it says
Blank Canvas (5279 ft elevation)
Hitting Difficulty is All-Star.
Pitching Difficulty is All-Star.
2023 Online GameI don't believe Conquest or Mini Seasons are flagged as 2023 Online Games.
If its the same blank canvas as last year it's not an eligible online stadium though. That's the CPU farm stadium
Then their game logs are incorrect. And someone would need to find a way to prove it. I'm not defending them. I was curious and simply trying to find some logical reason for the bans.
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@Dolenz_PSN said in Does SDS realize we are human beings?:
@ChuckCLC_PSN said in Does SDS realize we are human beings?:
That link was to a CPU game. Why would that make a difference. I quit out of those all the time.
The team listed as CPU is The Eagles and that is SLAMMEDONTARMCS team. His opponent was Touchemall44 with the team name the Pelicans, which I don't believe is a Mini Season Team name.
Also at the bottom of the log it says
Blank Canvas (5279 ft elevation)
Hitting Difficulty is All-Star.
Pitching Difficulty is All-Star.
2023 Online GameI don't believe Conquest or Mini Seasons are flagged as 2023 Online Games.
Could SDS's system be reporting these incorrectly? Possibly. Could the account have been hacked? Maybe. It will be hard to prove one way or another.
Online just means DD. Because it is all on-line. Dont think you can use that stadium in H2H
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@Dolenz_PSN said in Does SDS realize we are human beings?:
@the_dragon1912 said in Does SDS realize we are human beings?:
@Dolenz_PSN said in Does SDS realize we are human beings?:
@ChuckCLC_PSN said in Does SDS realize we are human beings?:
That link was to a CPU game. Why would that make a difference. I quit out of those all the time.
The team listed as CPU is The Eagles and that is SLAMMEDONTARMCS team. His opponent was Touchemall44 with the team name the Pelicans, which I don't believe is a Mini Season Team name.
Also at the bottom of the log it says
Blank Canvas (5279 ft elevation)
Hitting Difficulty is All-Star.
Pitching Difficulty is All-Star.
2023 Online GameI don't believe Conquest or Mini Seasons are flagged as 2023 Online Games.
If its the same blank canvas as last year it's not an eligible online stadium though. That's the CPU farm stadium
Then their game logs are incorrect. And someone would need to find a way to prove it. I'm not defending them. I was curious and simply trying to find some logical reason for the bans.
The issue is they aren’t bothering to ask us for proof and due to the terms they don’t really have to. I could prove it wasn’t me playing. I can pull my time card from work showing I was not home playing at the time of the 0-0 games on 3-31. Also blank canvas is an offline only stadium
