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I'm missing something with Face Scan.

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  • FightingCanSir_XBLF Offline
    FightingCanSir_XBLF Offline
    FightingCanSir_XBL
    wrote on last edited by
    #1

    I upload it. I get a message on app that it was uploaded. I get a message in game that it was received and has been added to the queue for processing in game. But nothing is happening. That's it.

    I still show a screen in the game telling me to "Face Scan in the app". In the app, still just the message that it was successfully uploaded. There's no other messages or indications or progress bars for processing. It's been an hour now.

    The screen has a message right now saying "Build your ballplayer faster than ever by uploading your photo to the app." Faster? Yeah, it didn't used to take this long lol.

    Is it not working or am I missing something? Or what?

    1 Reply Last reply
    8
  • B1GS1MP_PSNB Offline
    B1GS1MP_PSNB Offline
    B1GS1MP_PSN
    wrote on last edited by
    #2

    My son is having the same problem now. Did it ever work for you?

    1 Reply Last reply
    0
  • T Offline
    T Offline
    TimKidd1988_XBL
    wrote on last edited by
    #3

    Same problem. I don't understand

    1 Reply Last reply
    0
  • BIGGZACKK_PSNB Offline
    BIGGZACKK_PSNB Offline
    BIGGZACKK_PSN
    wrote on last edited by
    #4

    My app is still 22 an no update how are you able to face scan?

    ShootsyScores17_PSNS 1 Reply Last reply
    0
  • ShootsyScores17_PSNS Offline
    ShootsyScores17_PSNS Offline
    ShootsyScores17_PSN
    replied to Guest on last edited by
    #5

    @BIGGZACKK_PSN said in I'm missing something with Face Scan.:

    My app is still 22 an no update how are you able to face scan?

    Likely an Android user. iOS users are still waiting for the update. I thought I’d be able to use my old Galaxy Note 9 to download the app but nope. Doesn’t run a recent enough version of Android so the app is incompatible with it. Oh well. It is stupid though that it’s not accessible to everyone by now.

    BIGGZACKK_PSNB 1 Reply Last reply
    0
  • BIGGZACKK_PSNB Offline
    BIGGZACKK_PSNB Offline
    BIGGZACKK_PSN
    replied to Guest on last edited by
    #6

    @ShootsyScores17_PSN said in I'm missing something with Face Scan.:

    @BIGGZACKK_PSN said in I'm missing something with Face Scan.:

    My app is still 22 an no update how are you able to face scan?

    Likely an Android user. iOS users are still waiting for the update. I thought I’d be able to use my old Galaxy Note 9 to download the app but nope. Doesn’t run a recent enough version of Android so the app is incompatible with it. Oh well. It is stupid though that it’s not accessible to everyone by now.

    I agree it should be accessible everybody by now. I thought they would’ve released it yesterday. Thanks for the help

    1 Reply Last reply
    0

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