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Submit Ticket??

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  • Csams03_PSNC Offline
    Csams03_PSNC Offline
    Csams03_PSN
    wrote on last edited by
    #1

    How do submit a ticket to sds. I accidentally took two bo bichettes. And now I don’t have Stanton and can’t get Jackie

    1 Reply Last reply
    0
  • T-rox_09_MLBTST Offline
    T-rox_09_MLBTST Offline
    T-rox_09_MLBTS
    wrote on last edited by
    #2

    I submitted a ticket a month ago and these clowns still advent acknowledged it. They also haven't acknowledged all the threads on this forum about it. Its a shame.

    1 Reply Last reply
    1
  • WhiskeyOne_PSNW Offline
    WhiskeyOne_PSNW Offline
    WhiskeyOne_PSN
    wrote on last edited by
    #3

    Good luck to you. Never answered mine from over a month ago. Based on their limited responses on here I'd say you have much better luck if you stroke their ego. I've seen them ignore good questions from almost everyone, then respond on some random post, like a monitor question that affects ONE guy or usually when some [censored] kisser posts how tough it must be for them to deal with all this undeserved criticism.. But let's ignore the people posting the SAME bugs and questions week after week since release, only to be completely ignored every single time.
    They're the type to not give you what you paid for, are completely unhelpful to 95% of the players here who are like wtf guys fix your game, or answer my month old ticket, or acknowledge that this bug or that bug even exists, let alone fix it. And when they do respond it's usually some snarky response from a moderator once a week because they can not take ANY criticism whatsoever without getting butthurt. I'm way more likely to be banned on here again for calling them out than one of them actually help people out on here in the next day. (Triggered!)
    I just can't stand when a company handles customers so poorly and then when things inevitably escalate because of their extreme lack of communication and general awareness, they only further withdraw. People are just extra soft these days. It gets worse every year. No one expects a perfect game.. just own up to the problems you create and actually communicate with players you are fixing them! Don't get mad at the people who are just trying to get answers but are ignored for the 10th time. Alright rant over. Why do I even bother.. this will probably just get deleted because that's just what we do these days.

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    4
  • T-rox_09_MLBTST Offline
    T-rox_09_MLBTST Offline
    T-rox_09_MLBTS
    wrote on last edited by
    #4

    Sds??????????

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    0
  • MarkDiF01_PSNM Offline
    MarkDiF01_PSNM Offline
    MarkDiF01_PSN
    wrote on last edited by
    #5

    They dont care man. so sad

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    1
  • T-rox_09_MLBTST Offline
    T-rox_09_MLBTST Offline
    T-rox_09_MLBTS
    wrote on last edited by
    #6

    Any fix sds?

    MarkDiF01_PSNM 1 Reply Last reply
    0
  • MarkDiF01_PSNM Offline
    MarkDiF01_PSNM Offline
    MarkDiF01_PSN
    replied to Guest on last edited by
    #7

    @t-rox_09_mlbts said in Submit Ticket??:

    Any fix sds?

    ^^^^

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    1
  • T-rox_09_MLBTST Offline
    T-rox_09_MLBTST Offline
    T-rox_09_MLBTS
    wrote on last edited by
    #8

    Any fix?

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    0
  • GoozeFn_PSNG Offline
    GoozeFn_PSNG Offline
    GoozeFn_PSN
    wrote on last edited by
    #9

    I have a ticket open from the opening weekend that was never addressed. Good luck:

    https://theshow.sonysandiegostudio.games/hc/en-us/sections/1260801636690-MLB-The-Show-21

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