Difference between PS5 stubs and PS4 stubs
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Did you get this sorted? I have same issue
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Contact Playstation support again. I've done this with PS4/PS3 and a simple 2 minute phone call later they simply added the correct console edition.
Do not mention SDS that was your mistake. Simply say you accidentally bought the wrong version and would like to have it changed to the correct one.
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@wargazsem-_mlbts said in Difference between PS5 stubs and PS4 stubs:
Contact Playstation support again. I've done this with PS4/PS3 and a simple 2 minute phone call later they simply added the correct console edition.
Do not mention SDS that was your mistake. Simply say you accidentally bought the wrong version and would like to have it changed to the correct one.
There is no wrong version
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@stinkysman77_mlbts said in Difference between PS5 stubs and PS4 stubs:
@wargazsem-_mlbts said in Difference between PS5 stubs and PS4 stubs:
Contact Playstation support again. I've done this with PS4/PS3 and a simple 2 minute phone call later they simply added the correct console edition.
Do not mention SDS that was your mistake. Simply say you accidentally bought the wrong version and would like to have it changed to the correct one.
There is no wrong version
Yes there is, PS4 stubbs will not work on PS5
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@wargazsem-_mlbts said in Difference between PS5 stubs and PS4 stubs:
@stinkysman77_mlbts said in Difference between PS5 stubs and PS4 stubs:
@wargazsem-_mlbts said in Difference between PS5 stubs and PS4 stubs:
Contact Playstation support again. I've done this with PS4/PS3 and a simple 2 minute phone call later they simply added the correct console edition.
Do not mention SDS that was your mistake. Simply say you accidentally bought the wrong version and would like to have it changed to the correct one.
There is no wrong version
Yes there is, PS4 stubbs will not work on PS5
There is no such thing as PS4 and PS5 stubs
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Actually Playstation support did state that there is PS4 stubs and PS5 stubs
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@churchie11_psn said in Difference between PS5 stubs and PS4 stubs:
Did you get this sorted? I have same issue
Yes, but I had to access my stubs by logging into my account through PS5.
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@levity7_psn said in Difference between PS5 stubs and PS4 stubs:
Of course they want you to chill, they have your money and have provided you no goods of service. PS Store told me to go ahead and file a refund through my credit card but they will ban my account until the debt is paid in full. I have no clue how they can conclude I have a debt with them when they have not provided the goods of service I have purchased.
My account was ultimately banned as well. But I regained access after paying off debt.
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@wargazsem-_mlbts said in Difference between PS5 stubs and PS4 stubs:
Contact Playstation support again. I've done this with PS4/PS3 and a simple 2 minute phone call later they simply added the correct console edition.
Do not mention SDS that was your mistake. Simply say you accidentally bought the wrong version and would like to have it changed to the correct one.
I asked them that originally and they said that they could not switch it. They told me to request the refund and that it would be granted. Just for them to deny it
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As I am in Australia, and they have chosen to trade in Australia - and charge Australian $ in their store - they have to obey Australian Consumer Law. Charging for a product and never providing it contravenes this.
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