Server Answers and Refunds
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I was so excited to play after servers went down last night and i missed out playing Diamond Dynasty... So I got on tonight and played 2 moments and 8PM Servers go down and lock everyone out.
I've bought the $100 Edition, Extra Stubs... And that real hard earned money is wasted on this terrible product.... Its theft.
I get on at night to play to escape the trouble of my day....and I get angry and disappointed because of your game that i look forward to and spent money on...
It's not right.
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I'm tired of the services being down. They need to give us some free packs or something with all these issues. I have been playing the show for many years. This us the worst the servers have ever been.
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Agreed. And it's past the point where it's just the typical internet ranters that are the ones complaining. Sounds like a lot of patient folk are just about done. It's ridiculous that the game is basically unplayable every day when people want to play it the most. And it's been 3 weeks. C'mon.
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EA, SDS....Do Right by your fans and give back.. Stop teasing new cards and shutting servers down.. Own your mistakes and better your product... Or... give everyone a refund and shut it down!
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SDS: .........
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This is nothing new Xbox Users.. We had this problem a lot last year but there wasn't a Forum. There should be a Class Action Lawsuit!
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@whiskeyone_psn said in Server Answers and Refunds:
SDS: .........
“Thank you for calling SDS sorry we couldn’t come to the phone right now we are currently working on inning 2. Don’t worry we have a great new legend coming for y’all. Leave your message at the beep” BEEP
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@xcrossbonesx66 said in Server Answers and Refunds:
I'm tired of the services being down. They need to give us some free packs or something with all these issues. I have been playing the show for many years. This us the worst the servers have ever been.
The free packs they give us would contain nothing but worthless 60-65 rated bronze trash worth 300-400 stubs total per pack. Also keep in mind that giving out packs wouldn't cost SDS a cent in real world money. Digital content isn't a limited commodity, and costs nothing to produce.
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@whiskeyone_psn said in Server Answers and Refunds:
BEEP
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@woozypolarbear_xbl said in Server Answers and Refunds:
@xcrossbonesx66 said in Server Answers and Refunds:
I'm tired of the services being down. They need to give us some free packs or something with all these issues. I have been playing the show for many years. This us the worst the servers have ever been.
The free packs they give us would contain nothing but worthless 60-65 rated bronze trash worth 300-400 stubs total per pack. Also keep in mind that giving out packs wouldn't cost SDS a cent in real world money. Digital content isn't a limited commodity, and costs nothing to produce.
Free Packs with Quality Cards devalues current cards that people bought or grinded for... Unfortunately they can't make it up to all these people they let down. They could simply make the servers work and let us enjoy. Double Xp is cool too.
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@mrgondeck_psn said in Server Answers and Refunds:
@woozypolarbear_xbl said in Server Answers and Refunds:
@xcrossbonesx66 said in Server Answers and Refunds:
I'm tired of the services being down. They need to give us some free packs or something with all these issues. I have been playing the show for many years. This us the worst the servers have ever been.
The free packs they give us would contain nothing but worthless 60-65 rated bronze trash worth 300-400 stubs total per pack. Also keep in mind that giving out packs wouldn't cost SDS a cent in real world money. Digital content isn't a limited commodity, and costs nothing to produce.
Free Packs with Quality Cards devalues current cards that people bought or grinded for... Unfortunately they can't make it up to all these people they let down. They could simply make the servers work and let us enjoy. Double Xp is cool too.
I would like to see them refund anyone who purchased Stubs, that would be the kind of compensation to start. You are right about giving away packs and cards...all that would do is dilute the value of current cards for everyone. It would effectively take away as much value from your collection as it would be giving you. The result would be no net gain overall.
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@woozypolarbear_xbl said in Server Answers and Refunds:
@mrgondeck_psn said in Server Answers and Refunds:
@woozypolarbear_xbl said in Server Answers and Refunds:
@xcrossbonesx66 said in Server Answers and Refunds:
I'm tired of the services being down. They need to give us some free packs or something with all these issues. I have been playing the show for many years. This us the worst the servers have ever been.
The free packs they give us would contain nothing but worthless 60-65 rated bronze trash worth 300-400 stubs total per pack. Also keep in mind that giving out packs wouldn't cost SDS a cent in real world money. Digital content isn't a limited commodity, and costs nothing to produce.
Free Packs with Quality Cards devalues current cards that people bought or grinded for... Unfortunately they can't make it up to all these people they let down. They could simply make the servers work and let us enjoy. Double Xp is cool too.
I would like to see them refund anyone who purchased Stubs, that would be the kind of compensation to start.
I 100% Agree that should be the starting point!
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You won't get refunds, Once you buy something accoding to the Playstation or Microsoft TOS...the sale is final once the item is on your system. Which means unless you haven't downloaded and played the game and made purchases within the game...You're kinda screwed.
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@dart_wuffy_psn said in Server Answers and Refunds:
You won't get refunds, Once you buy something accoding to the Playstation or Microsoft TOS...the sale is final once the item is on your system. Which means unless you haven't downloaded and played the game and made purchases within the game...You're kinda screwed.
It depends on your jurisdiction...in Australia for example, where I live, that kind of refund policy doesn't fly with the law.
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@woozypolarbear_xbl said in Server Answers and Refunds:
@dart_wuffy_psn said in Server Answers and Refunds:
You won't get refunds, Once you buy something accoding to the Playstation or Microsoft TOS...the sale is final once the item is on your system. Which means unless you haven't downloaded and played the game and made purchases within the game...You're kinda screwed.
It depends on your jurisdiction...in Australia for example, where I live, that kind of refund policy doesn't fly with the law.
That is the policy worldwide. Sorry You would know that if you read the terms of service when making the purchase.
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@dart_wuffy_psn said in Server Answers and Refunds:
You won't get refunds, Once you buy something accoding to the Playstation or Microsoft TOS...the sale is final once the item is on your system. Which means unless you haven't downloaded and played the game and made purchases within the game...You're kinda screwed.
At some point theft is questionable and federal legality trumps TOS... Right?
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@mrgondeck_psn said in Server Answers and Refunds:
@dart_wuffy_psn said in Server Answers and Refunds:
You won't get refunds, Once you buy something accoding to the Playstation or Microsoft TOS...the sale is final once the item is on your system. Which means unless you haven't downloaded and played the game and made purchases within the game...You're kinda screwed.
At some point theft is questionable and federal legality trumps TOS... Right?
good luck trying to prove theft though
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@dart_wuffy_psn said in Server Answers and Refunds:
@woozypolarbear_xbl said in Server Answers and Refunds:
@dart_wuffy_psn said in Server Answers and Refunds:
You won't get refunds, Once you buy something accoding to the Playstation or Microsoft TOS...the sale is final once the item is on your system. Which means unless you haven't downloaded and played the game and made purchases within the game...You're kinda screwed.
It depends on your jurisdiction...in Australia for example, where I live, that kind of refund policy doesn't fly with the law.
That is the policy worldwide. Sorry You would know that if you read the terms of service when making the purchase.
In most of the world that is the policy, but in Australia, there are far more stringent consumer protection laws.
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@mrgondeck_psn said in Server Answers and Refunds:
@dart_wuffy_psn said in Server Answers and Refunds:
You won't get refunds, Once you buy something accoding to the Playstation or Microsoft TOS...the sale is final once the item is on your system. Which means unless you haven't downloaded and played the game and made purchases within the game...You're kinda screwed.
At some point theft is questionable and federal legality trumps TOS... Right?
It's not legally theft if you're getting something out of it. In other words, if you obtained the stubs and have them in your wallet on the game....the purchase is complete and no theft has taken place
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@woozypolarbear_xbl said in Server Answers and Refunds:
@dart_wuffy_psn said in Server Answers and Refunds:
@woozypolarbear_xbl said in Server Answers and Refunds:
@dart_wuffy_psn said in Server Answers and Refunds:
You won't get refunds, Once you buy something accoding to the Playstation or Microsoft TOS...the sale is final once the item is on your system. Which means unless you haven't downloaded and played the game and made purchases within the game...You're kinda screwed.
It depends on your jurisdiction...in Australia for example, where I live, that kind of refund policy doesn't fly with the law.
That is the policy worldwide. Sorry You would know that if you read the terms of service when making the purchase.
In most of the world that is the policy, but in Australia, there are far more stringent consumer protection laws.
What part of WORLDWIDE is hard to understand. I get your laws might be different but it does not cover electronic purposes of entertainment.
