Linked account on The Show website; lost game progress
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FINALLY FIXED... just for the servers to take a [censored]
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FINALLY FIXED... just for the servers to take a [censored]
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FINALLY FIXED... just for the servers to take a [censored]
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FINALLY FIXED... just for the servers to take a [censored]
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@feegore_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@feegore_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@tblair504_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@brendanrg_mlbts said in Linked account on The Show website; lost game progress:
Not sure what to do right now. I get the error every time I try to link my old account on the show my account page. But it gives the reset all progress button that I haven’t pressed yet. Any ideas?
I’m working with Sony to get a refund. I’ve had enough. Just going to get my money back and be done with it.
I’m about to call too and see if they can refund me my $200 dollars and I’ll just never link the Xbox account to the website again
That’s what I’m thinking about doing. Just starting over with the game pass version on Xbox. Not sure tho, honestly. I have a really really bad taste in my mouth after all of this.
I foolishly bought the physical edition for the steel case. Dumb on my part, because I’m kinda stuck with it. Couldn’t return it.
LOL so I finally just got ahold of someone with Sony on the phone about a refund for the game and in-game purchases and he told me that SDS are the ones that control the refund process for this title so I have to wait for a response back from their terrible customer support so only God knows how long that will be. Their system at Sony wouldn’t allow him to refund any part of the game. At this point it literally feels like they stole my money.
Hopefully they fix yours. I’m really pulling for it to happen. You may get it fixed before a refund, ha
I am extremely upset about this [censored] and I let everyone know it on their tweet about the servers last night. 9 tickets sent in and not a single one answered, Sony can’t give me a refund and now it is day 5 since I’ve been able to play.
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@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@feegore_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@feegore_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@tblair504_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@brendanrg_mlbts said in Linked account on The Show website; lost game progress:
Not sure what to do right now. I get the error every time I try to link my old account on the show my account page. But it gives the reset all progress button that I haven’t pressed yet. Any ideas?
I’m working with Sony to get a refund. I’ve had enough. Just going to get my money back and be done with it.
I’m about to call too and see if they can refund me my $200 dollars and I’ll just never link the Xbox account to the website again
That’s what I’m thinking about doing. Just starting over with the game pass version on Xbox. Not sure tho, honestly. I have a really really bad taste in my mouth after all of this.
I foolishly bought the physical edition for the steel case. Dumb on my part, because I’m kinda stuck with it. Couldn’t return it.
LOL so I finally just got ahold of someone with Sony on the phone about a refund for the game and in-game purchases and he told me that SDS are the ones that control the refund process for this title so I have to wait for a response back from their terrible customer support so only God knows how long that will be. Their system at Sony wouldn’t allow him to refund any part of the game. At this point it literally feels like they stole my money.
Hopefully they fix yours. I’m really pulling for it to happen. You may get it fixed before a refund, ha
I am extremely upset about this [censored] and I let everyone know it on their tweet about the servers last night. 9 tickets sent in and not a single one answered, Sony can’t give me a refund and now it is day 5 since I’ve been able to play.
Yeah, I kinda wonder if they’re not watching this thread. I posted on the maintenance thread in General and tagged Victor SDS and about an hour later my account was magically linked. All accounts were in the MLBTS account, I unlinked both of them, and then started up the game on PS. Immediately loaded content. Worth trying there. Good luck dude, I hope one of the paths works out. I was nearing your level of frustration yesterday.
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GUYS!!!!! I FIGURED OUT A TRICK ON PS - This may work on XB as well, just not sure how to go about it, but essentially you need to restore your purchases/licenses.
I Tried something last night in desperation as even after they fixed the linking issue, my content was missing. Not just from my PS5, but also from my MLBTS account.
One last idea before deleting the game and moving on....AND IT WORKED.
Go to Settings > Users and Accounts > Other > Restore Licenses. Then choose to restore licenses and go through any prompts to execute. Make sure you are on the profile that you paid for your content with when doing this.
Once you have performed the above, restart your console and log back into the game, and then DD - I did this and afterwards EVERYTHING WAS BACK!!!
I hope this works for everyone - if so, share with all you know so we can all play some Show!!!!
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I’m still missing my preorder stuff on Xbox series X.
:(. Anyone else with me on this?
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@jlafontnyc_xbl said in Linked account on The Show website; lost game progress:
I’m still missing my preorder stuff on Xbox series X.
:(. Anyone else with me on this?
Still missing everything on my PS5 account.
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@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
GUYS!!!!! I FIGURED OUT A TRICK ON PS - This may work on XB as well, just not sure how to go about it, but essentially you need to restore your purchases/licenses.
I Tried something last night in desperation as even after they fixed the linking issue, my content was missing. Not just from my PS5, but also from my MLBTS account.
One last idea before deleting the game and moving on....AND IT WORKED.
Go to Settings > Users and Accounts > Other > Restore Licenses. Then choose to restore licenses and go through any prompts to execute. Make sure you are on the profile that you paid for your content with when doing this.
Once you have performed the above, restart your console and log back into the game, and then DD - I did this and afterwards EVERYTHING WAS BACK!!!
I hope this works for everyone - if so, share with all you know so we can all play some Show!!!!
I did that the other day and all of it was still gone. My ballplayer that I created and all of the equipment I put on him loads in but nothing else
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@feegore_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@feegore_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@feegore_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@tblair504_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@brendanrg_mlbts said in Linked account on The Show website; lost game progress:
Not sure what to do right now. I get the error every time I try to link my old account on the show my account page. But it gives the reset all progress button that I haven’t pressed yet. Any ideas?
I’m working with Sony to get a refund. I’ve had enough. Just going to get my money back and be done with it.
I’m about to call too and see if they can refund me my $200 dollars and I’ll just never link the Xbox account to the website again
That’s what I’m thinking about doing. Just starting over with the game pass version on Xbox. Not sure tho, honestly. I have a really really bad taste in my mouth after all of this.
I foolishly bought the physical edition for the steel case. Dumb on my part, because I’m kinda stuck with it. Couldn’t return it.
LOL so I finally just got ahold of someone with Sony on the phone about a refund for the game and in-game purchases and he told me that SDS are the ones that control the refund process for this title so I have to wait for a response back from their terrible customer support so only God knows how long that will be. Their system at Sony wouldn’t allow him to refund any part of the game. At this point it literally feels like they stole my money.
Hopefully they fix yours. I’m really pulling for it to happen. You may get it fixed before a refund, ha
I am extremely upset about this [censored] and I let everyone know it on their tweet about the servers last night. 9 tickets sent in and not a single one answered, Sony can’t give me a refund and now it is day 5 since I’ve been able to play.
Yeah, I kinda wonder if they’re not watching this thread. I posted on the maintenance thread in General and tagged Victor SDS and about an hour later my account was magically linked. All accounts were in the MLBTS account, I unlinked both of them, and then started up the game on PS. Immediately loaded content. Worth trying there. Good luck dude, I hope one of the paths works out. I was nearing your level of frustration yesterday.
They finally freaking answered one of my support tickets. Here is what it said
“Hi there,
Thank you for the report. I have passed this onto the team so they can look into it.
Appreciate your patience.
-Chuck
Chuck, MLB The Show Support”I responded with I’m starting to lose my patience.
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@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
GUYS!!!!! I FIGURED OUT A TRICK ON PS - This may work on XB as well, just not sure how to go about it, but essentially you need to restore your purchases/licenses.
I Tried something last night in desperation as even after they fixed the linking issue, my content was missing. Not just from my PS5, but also from my MLBTS account.
One last idea before deleting the game and moving on....AND IT WORKED.
Go to Settings > Users and Accounts > Other > Restore Licenses. Then choose to restore licenses and go through any prompts to execute. Make sure you are on the profile that you paid for your content with when doing this.
Once you have performed the above, restart your console and log back into the game, and then DD - I did this and afterwards EVERYTHING WAS BACK!!!
I hope this works for everyone - if so, share with all you know so we can all play some Show!!!!
I did that the other day and all of it was still gone. My ballplayer that I created and all of the equipment I put on him loads in but nothing else
Have you tried since the update yesterday?
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@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
GUYS!!!!! I FIGURED OUT A TRICK ON PS - This may work on XB as well, just not sure how to go about it, but essentially you need to restore your purchases/licenses.
I Tried something last night in desperation as even after they fixed the linking issue, my content was missing. Not just from my PS5, but also from my MLBTS account.
One last idea before deleting the game and moving on....AND IT WORKED.
Go to Settings > Users and Accounts > Other > Restore Licenses. Then choose to restore licenses and go through any prompts to execute. Make sure you are on the profile that you paid for your content with when doing this.
Once you have performed the above, restart your console and log back into the game, and then DD - I did this and afterwards EVERYTHING WAS BACK!!!
I hope this works for everyone - if so, share with all you know so we can all play some Show!!!!
I did that the other day and all of it was still gone. My ballplayer that I created and all of the equipment I put on him loads in but nothing else
Have you tried since the update yesterday?
Yeah it was tried yesterday afternoon
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I have no clue what they did but last night PS5 and PS4 all is well, but not Xbox X. Today I logged into Xbox X and it allowed me to use the link code from Xbox X on the THESHOW.COME website, accepted my code AND linked. All progress carried over.
So as of now, everything is working on my PS4, PS5, and Xbox X. HAPPY HUMP DAY!
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I just wish they’d provide clear instructions on the linking and unlinking. I can currently unlink my Xbox from everything. I’m wondering if that will truly restore my preorder content.
But then if I do, I’m afraid I’ll lose all my current progress and so I’m just holding off on linking/unlinking anything.
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My account still hasn’t been restored. I get an error when I login to my Xbox and psn accounts and it won’t let me login to my show account. In game it just says link account like it’s not linked.
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So I just logged into my psn account on theshow. Com and ALL OF MY STUFF IS BACK
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@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
So I just logged into my psn account on theshow. Com and ALL OF MY STUFF IS BACK
Did you do anything? Or was it just there.
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@jlafont1_psn said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
So I just logged into my psn account on theshow. Com and ALL OF MY STUFF IS BACK
Did you do anything? Or was it just there.
Support finally got back with me. The guy said he passed it along and they were investigating the issue. Then today on my way home from work I logged into my PSN account on the show website and all of my stuff was there. Fired up the game when i got home and now I’m playing with my team again.
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@feegore_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@feegore_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@feegore_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@tblair504_mlbts said in Linked account on The Show website; lost game progress:
@mrsirgoofalot_mlbts said in Linked account on The Show website; lost game progress:
@brendanrg_mlbts said in Linked account on The Show website; lost game progress:
Not sure what to do right now. I get the error every time I try to link my old account on the show my account page. But it gives the reset all progress button that I haven’t pressed yet. Any ideas?
I’m working with Sony to get a refund. I’ve had enough. Just going to get my money back and be done with it.
I’m about to call too and see if they can refund me my $200 dollars and I’ll just never link the Xbox account to the website again
That’s what I’m thinking about doing. Just starting over with the game pass version on Xbox. Not sure tho, honestly. I have a really really bad taste in my mouth after all of this.
I foolishly bought the physical edition for the steel case. Dumb on my part, because I’m kinda stuck with it. Couldn’t return it.
LOL so I finally just got ahold of someone with Sony on the phone about a refund for the game and in-game purchases and he told me that SDS are the ones that control the refund process for this title so I have to wait for a response back from their terrible customer support so only God knows how long that will be. Their system at Sony wouldn’t allow him to refund any part of the game. At this point it literally feels like they stole my money.
Hopefully they fix yours. I’m really pulling for it to happen. You may get it fixed before a refund, ha
I am extremely upset about this [censored] and I let everyone know it on their tweet about the servers last night. 9 tickets sent in and not a single one answered, Sony can’t give me a refund and now it is day 5 since I’ve been able to play.
Yeah, I kinda wonder if they’re not watching this thread. I posted on the maintenance thread in General and tagged Victor SDS and about an hour later my account was magically linked. All accounts were in the MLBTS account, I unlinked both of them, and then started up the game on PS. Immediately loaded content. Worth trying there. Good luck dude, I hope one of the paths works out. I was nearing your level of frustration yesterday.
I finally got my content back! Thank you for putting my name out there on this forum. I’m now afraid to try and link my accounts again tho lol
