Linked account on The Show website; lost game progress
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Same Issue, lost all my Playstation progress! this sucks, a lot of time played since friday, nearly 100k stubs, all preorder bonuses lost, 1st inning boss unocked.
At least my inventory and stubs still appear in Theshow.com account. -
@edoalvarez_mlbts said in Linked account on The Show website; lost game progress:
Same Issue, lost all my Playstation progress! this sucks, a lot of time played since friday, nearly 100k stubs, all preorder bonuses lost, 1st inning boss unocked.
At least my inventory and stubs still appear in Theshow.com account.This is exactly my scenario. It seems so simple that I should be able to link my Xbox and PS to that account, which is how I believe it should work, and be able to get back to my grind. I dont understand why the other 2 are linked together, but not to the Theshow.com account.
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@jedsajec_mlbts said in Linked account on The Show website; lost game progress:
@edoalvarez_mlbts said in Linked account on The Show website; lost game progress:
Same Issue, lost all my Playstation progress! this sucks, a lot of time played since friday, nearly 100k stubs, all preorder bonuses lost, 1st inning boss unocked.
At least my inventory and stubs still appear in Theshow.com account.This is exactly my scenario. It seems so simple that I should be able to link my Xbox and PS to that account, which is how I believe it should work, and be able to get back to my grind. I dont understand why the other 2 are linked together, but not to the Theshow.com account.
Yep, playing the game now seems like a waste of time. I need my account back please so I can get going again!!
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Just happened to me as well. Wallet shows transactions made on account but no access to any of my stuff.
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Did you choose to progress with an MLB The Show account?
If you unlink, your progress will return.Thank you, Victor. I did find this fix and it worked.
I am still having an issue with uncredited/undelivered purchased stubs from early access opening night, but my game access and progress was retrieved.
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When I logged into the show site through my show account i was able to unlink the xbox version. As of now everything on the playstation looks like it is back. I only had that option to unlink when logging in under the show account.
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@cooterbopper_psn said in Linked account on The Show website; lost game progress:
When I logged into the show site through my show account i was able to unlink the xbox version. As of now everything on the playstation looks like it is back. I only had that option to unlink when logging in under the show account.
When I hit unlink, it just shoots me back to the login page and nothing changes.
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@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@cooterbopper_psn said in Linked account on The Show website; lost game progress:
When I logged into the show site through my show account i was able to unlink the xbox version. As of now everything on the playstation looks like it is back. I only had that option to unlink when logging in under the show account.
When I hit unlink, it just shoots me back to the login page and nothing changes.
Same here, it goes back to the login screen, tried it a few times with my The Show account, very frustrating. Hope we get a fix soon.
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@foge011_psn said in Linked account on The Show website; lost game progress:
@vintagetrav_mlbts said in Linked account on The Show website; lost game progress:
I am having the same issue and when I try to unlink for my ps5 account. It logs me out of the website and never unlinks. And I cannot find where to unlink within the game.
In game, go to my player icon in top left corner of the screen. Press x then R1 to get to my profile, unlink is in there
On my Xbox and PS5 there is no unlink option, before Monday on my PS5 there was an unlink option. I linked my PS5 on Friday 4/17. After linking Xbox and losing progress neither Xbox nor PS5 has an unlink option, only link.
When I log into theshow.com using my MLB login it shows an "unlink" button under both Xbox and PS5, when I click on those unlink buttons it asks me to again login with my MLB account, I dod and it says "log in sucessful" and returns me to the screen that shows Xbox and PS5 with "unlink" button. When I click on "unlink" it asks me to log in again, it's like a never ending cycle.
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I'm having the same issue too, all my pre-order stuff and progress since Friday is gone. Ticket says 5 days before a response and when I try and unlink from the website it logs me out and does nothing. Unbelievably frustrating and definitely won't be playing until this gets a fix
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When I login to my Show Online account, it shows the Xbox and PS buttons to unlink and I get the relogin loop when I try to do that. The strange thing is that my Show Online account shows as not connected, when that's what I am logged into. I am not sure I understand that at all. That's the account I need to show up. I can see all my progress is there I just need that to appear on the consoles. So frustrating.
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@jedsajec_mlbts said in Linked account on The Show website; lost game progress:
When I login to my Show Online account, it shows the Xbox and PS buttons to unlink and I get the relogin loop when I try to do that. The strange thing is that my Show Online account shows as not connected, when that's what I am logged into. I am not sure I understand that at all. That's the account I need to show up. I can see all my progress is there I just need that to appear on the consoles. So frustrating.
I have the exact same issue. TS account "Not Connected" and goes to the login page if I try to unlink either XBox or PSN.
I did receive a response from support, however it is just the troubleshooting tips, which I did about a thousand times yesterday.
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Same here I just Submitted another ticket. This makes no sense at all sds has are money but we don’t have our content we paid for. And the fact sds hasn’t responded to this issue is unacceptable at least let us know your working on this issue.
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It happened to me this morning. Here's what I figured out. When you go to link the account you have to link with a new "my show" account. I'm assuming this is being done because the game is multi platform and not a PSN exclusive. When you link your account you have to register a new my show account and when it asks which account to link, you have to link the old PSN account, not the new one you created. It will link both accounts together, BUT it's making the PSN account the default account and not the newly created my show account. I did unlink my accounts in game on my ps4 and it did work, giving me back all my cards and stubs. When I re-linked again and did the PSN account, not the my show account, all my stubs and teams stayed the same and it shows on this website that my accounts are linked. Hopefully this makes sense and is helpful.
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@zmac24_mlbts said in Linked account on The Show website; lost game progress:
I'm having the same issue too, all my pre-order stuff and progress since Friday is gone. Ticket says 5 days before a response and when I try and unlink from the website it logs me out and does nothing. Unbelievably frustrating and definitely won't be playing until this gets a fix
They responded to my ticket. They said contact PSN network and gave me the link. Really ridiculous.
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@kyllin_MLBTS Its definitely an SDS thing, not Sony or Microsoft. Microsoft and I have spoken over 5 times. This whole linking system is broken. Keep us updated @kyllin_MLBTS if you find a solution.
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@gigemaggs99_mlbts said in Linked account on The Show website; lost game progress:
@foge011_psn said in Linked account on The Show website; lost game progress:
@vintagetrav_mlbts said in Linked account on The Show website; lost game progress:
I am having the same issue and when I try to unlink for my ps5 account. It logs me out of the website and never unlinks. And I cannot find where to unlink within the game.
In game, go to my player icon in top left corner of the screen. Press x then R1 to get to my profile, unlink is in there
On my Xbox and PS5 there is no unlink option, before Monday on my PS5 there was an unlink option. I linked my PS5 on Friday 4/17. After linking Xbox and losing progress neither Xbox nor PS5 has an unlink option, only link.
When I log into theshow.com using my MLB login it shows an "unlink" button under both Xbox and PS5, when I click on those unlink buttons it asks me to again login with my MLB account, I dod and it says "log in sucessful" and returns me to the screen that shows Xbox and PS5 with "unlink" button. When I click on "unlink" it asks me to log in again, it's like a never ending cycle.
Have you tried unlinking your accounts and then checking in game? You’re running around in circles linking and unlinking on the website.
I think you can link in game, so unlink here then go in game and try linking your accounts.
Not going to say it’ll work but worth a shot. -
@foge011_psn said in Linked account on The Show website; lost game progress:
@gigemaggs99_mlbts said in Linked account on The Show website; lost game progress:
@foge011_psn said in Linked account on The Show website; lost game progress:
@vintagetrav_mlbts said in Linked account on The Show website; lost game progress:
I am having the same issue and when I try to unlink for my ps5 account. It logs me out of the website and never unlinks. And I cannot find where to unlink within the game.
In game, go to my player icon in top left corner of the screen. Press x then R1 to get to my profile, unlink is in there
On my Xbox and PS5 there is no unlink option, before Monday on my PS5 there was an unlink option. I linked my PS5 on Friday 4/17. After linking Xbox and losing progress neither Xbox nor PS5 has an unlink option, only link.
When I log into theshow.com using my MLB login it shows an "unlink" button under both Xbox and PS5, when I click on those unlink buttons it asks me to again login with my MLB account, I dod and it says "log in sucessful" and returns me to the screen that shows Xbox and PS5 with "unlink" button. When I click on "unlink" it asks me to log in again, it's like a never ending cycle.
Have you tried unlinking your accounts and then checking in game? You’re running around in circles linking and unlinking on the website.
I think you can link in game, so unlink here then go in game and try linking your accounts.
Not going to say it’ll work but worth a shot.That's part of the (many) problems. The unlink feature doesn't work, so we can't even get past that first hurdle.
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@foge011_psn said in Linked account on The Show website; lost game progress:
@gigemaggs99_mlbts said in Linked account on The Show website; lost game progress:
@foge011_psn said in Linked account on The Show website; lost game progress:
@vintagetrav_mlbts said in Linked account on The Show website; lost game progress:
I am having the same issue and when I try to unlink for my ps5 account. It logs me out of the website and never unlinks. And I cannot find where to unlink within the game.
In game, go to my player icon in top left corner of the screen. Press x then R1 to get to my profile, unlink is in there
On my Xbox and PS5 there is no unlink option, before Monday on my PS5 there was an unlink option. I linked my PS5 on Friday 4/17. After linking Xbox and losing progress neither Xbox nor PS5 has an unlink option, only link.
When I log into theshow.com using my MLB login it shows an "unlink" button under both Xbox and PS5, when I click on those unlink buttons it asks me to again login with my MLB account, I dod and it says "log in sucessful" and returns me to the screen that shows Xbox and PS5 with "unlink" button. When I click on "unlink" it asks me to log in again, it's like a never ending cycle.
Have you tried unlinking your accounts and then checking in game? You’re running around in circles linking and unlinking on the website.
I think you can link in game, so unlink here then go in game and try linking your accounts.
Not going to say it’ll work but worth a shot.Tried all of this. Website won't allow us to unlink. It loops us to the login screen and then back to the dashboard.
In Game, the option to link appears. Link code entered on the website results in error; "Platforms match, so can not link them" There is no unlink button in the game.There is just no path from the Unlink button to the actual function that unlinks the accounts as it continuously takes us to the login screen.
On the website it says the my MLBTS is not connected.
I think someone at SDS has to manually fix our accounts... or restore the website's functionality to do it ourselves. -
@sobay310_mlbts said in Linked account on The Show website; lost game progress:
@foge011_psn said in Linked account on The Show website; lost game progress:
@gigemaggs99_mlbts said in Linked account on The Show website; lost game progress:
@foge011_psn said in Linked account on The Show website; lost game progress:
@vintagetrav_mlbts said in Linked account on The Show website; lost game progress:
I am having the same issue and when I try to unlink for my ps5 account. It logs me out of the website and never unlinks. And I cannot find where to unlink within the game.
In game, go to my player icon in top left corner of the screen. Press x then R1 to get to my profile, unlink is in there
On my Xbox and PS5 there is no unlink option, before Monday on my PS5 there was an unlink option. I linked my PS5 on Friday 4/17. After linking Xbox and losing progress neither Xbox nor PS5 has an unlink option, only link.
When I log into theshow.com using my MLB login it shows an "unlink" button under both Xbox and PS5, when I click on those unlink buttons it asks me to again login with my MLB account, I dod and it says "log in sucessful" and returns me to the screen that shows Xbox and PS5 with "unlink" button. When I click on "unlink" it asks me to log in again, it's like a never ending cycle.
Have you tried unlinking your accounts and then checking in game? You’re running around in circles linking and unlinking on the website.
I think you can link in game, so unlink here then go in game and try linking your accounts.
Not going to say it’ll work but worth a shot.That's part of the (many) problems. The unlink feature doesn't work, so we can't even get past that first hurdle.
Exactly, I appreciate everyone attempting to help. It is frustrating that people are saying, just unlink you account. What they don't realize or understand is for some of us that is NOT an option.
I completely understand what people are telling me to do, on my PS5 PRIOR to messing w/ the Xbox side in my profile on my PS5 console I could go to Profile and settings and there was an unlink option, so I understand what people want me to try. The issue is now since I added my Xbox neither my PS5 or Xbox have an unlink option. They only say LINK. When I try and link them it tells me it's already linked.
Very frustrating!
