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Xbox buttons aren’t working

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  • jj9828_XBLJ Offline
    jj9828_XBLJ Offline
    jj9828_XBL
    wrote on last edited by
    #1

    So basically I got the digital deluxe version for Xbox and everything goes well until I get into any game whether online or offline and then whatever but I press except for the home button will not respond and I will be forced to restart my game. I have restarted my Xbox, restarted my game, power cycled my Xbox, and also reinstalled the game. Does anyone know anything that could help?

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  • D Offline
    D Offline
    DCS34_XBL
    wrote on last edited by
    #2

    I have all those same issues. Still looking for an answer.

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  • Adam_SDS_PSNA Offline
    Adam_SDS_PSNA Offline
    Adam_SDS_PSN
    wrote on last edited by
    #3

    We think that this is an issue with how you are signed in and the number of controllers, can someone try these steps and see if it allows you to progress:
    Press the XBox button on your controller, go over to Profile & System, down to Add or switch, and select the Profile you want to use

    P 1 Reply Last reply
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  • P Offline
    P Offline
    Petro1319_XBL
    replied to Guest on last edited by
    #4

    @adam_sds_psn said in Xbox buttons aren’t working:

    We think that this is an issue with how you are signed in and the number of controllers, can someone try these steps and see if it allows you to progress:
    Press the XBox button on your controller, go over to Profile & System, down to Add or switch, and select the Profile you want to use

    It makes no difference. My profile is the only one on my Xbox. My controller is always signed in to it. I routinely can't do anything in the game except press the home button when at the main menu of the game. Nothing else works. It starts a demo game eventually which I can press start to exit out of, but then it takes me right back to the main menu. Game says it can't connect to the servers. Game recognizes no button presses aside from the home/guide button. Once the XB guide opens all buttons on the controller are perfectly fine. It's a game issue. IT's been preventing me from playing regularly since the early access began. Waste of money on my end I guess.

    boogiewithstu2_PSNB 1 Reply Last reply
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  • boogiewithstu2_PSNB Offline
    boogiewithstu2_PSNB Offline
    boogiewithstu2_PSN
    replied to Guest on last edited by
    #5

    @petro1319_xbl said in Xbox buttons aren’t working:

    @adam_sds_psn said in Xbox buttons aren’t working:

    We think that this is an issue with how you are signed in and the number of controllers, can someone try these steps and see if it allows you to progress:
    Press the XBox button on your controller, go over to Profile & System, down to Add or switch, and select the Profile you want to use

    It makes no difference. My profile is the only one on my Xbox. My controller is always signed in to it. I routinely can't do anything in the game except press the home button when at the main menu of the game. Nothing else works. It starts a demo game eventually which I can press start to exit out of, but then it takes me right back to the main menu. Game says it can't connect to the servers. Game recognizes no button presses aside from the home/guide button. Once the XB guide opens all buttons on the controller are perfectly fine. It's a game issue. IT's been preventing me from playing regularly since the early access began. Waste of money on my end I guess.

    Give it time bro, they know about it now so they’ll be looking into it ....

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