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@sobay310_psn said in Linking my ps4 and xbox:

@zmac24_mlbts said in Linking my ps4 and xbox:

@darthcodious_mlbts said in Linking my ps4 and xbox:

I talked with PSN support yesterday and the lady actually tried to help, which is more than SDS can say, but she was told by her supervisor there is nothing they can do on their end. Which makes sense because they aren’t the game developers.

Just spoke with someone myself and got the same answer. Since I played the game they can't issue a refund, but they also can't unlink the accounts and restore data. Absolutely unbelievable.

That was a great experience for me too...

Me: "I want a refund, the game doesn't work and all my pre order bonuses were removed"
SONY: "We can't refund, you downloaded the game"
Me: "Right, and what I paid for was removed"
SONY: "We could only refund you if you didn't download the game"
Me: "I wouldn't be asking for a refund unless I had this terrible experience"
SONY: "We could have helped if you contacted us before downloading the game"

Between that and getting no response from SDS about how to fix the problem, I might just go back to playing RBI Baseball on my Sega. Somebody get me off this roller coaster. LOL.

I've been playing The Show since 05 and I'm probably gone at this point. What an absolute joke.

Whatever you do, don't link any of your accounts. I've lost all my digital deluxe pre-order content and all progress I made by trying to link Xbox to PlayStation. SDS will send you to PSN Support, and they'll tell you there's nothing they can do for you. If you're getting stuck in a vicious cycle of trying to unlink your accounts and being forced to log back in, you aren't alone. There's also no way to unlink your account in-game on either console. SDS hasn't said a word about any of this either, so just avoid the issue altogether if you can, but if you're here, it's probably too late.

@darthcodious_mlbts said in Linking my ps4 and xbox:

I talked with PSN support yesterday and the lady actually tried to help, which is more than SDS can say, but she was told by her supervisor there is nothing they can do on their end. Which makes sense because they aren’t the game developers.

Just spoke with someone myself and got the same answer. Since I played the game they can't issue a refund, but they also can't unlink the accounts and restore data. Absolutely unbelievable.

I'm having the same issue too, all my pre-order stuff and progress since Friday is gone. Ticket says 5 days before a response and when I try and unlink from the website it logs me out and does nothing. Unbelievably frustrating and definitely won't be playing until this gets a fix