Community Forum

How could he be banned when he had never played the game before? How does he get unbanned?

So my cousin just recently purchased mlb the show 20 around a week ago. Whenever he enters the game, it immediately says “connection to the show has been lost”. He had the game for a couple of days and it finally let him into diamond dynasty for around a week, and now it is doing the same thing. The internet connection is good and allows him to play other games, even mlb the show 19. Anyone have any ideas as to what could be going on or any solutions?