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@feegore_psn said in Linked account on The Show website; lost game progress:

@tblair504_mlbts said in Linked account on The Show website; lost game progress:

@kyllin_mlbts said in Linked account on The Show website; lost game progress:

@tblair504_mlbts said in Linked account on The Show website; lost game progress:

@kyllin_mlbts said in Linked account on The Show website; lost game progress:

My PS5, Xbox series X, and here are all linked and I have all my stuff and progress back.

How lol. My main version is my ps5 JR edition but when I linked my Xbox game pass version I had no clue that became the default profile. My dumb self purchased $200 in Stubbs before checking to make sure my existing content was there. And here lies my issue. I made the purchase on my ps5 thinking I was adding to my existing cards from the preorder and JR edition game and unknowingly I was using the Xbox profile which had NOTHING. Now I have most of my progress and cards attached to my Xbox profile but can only use my psn profile if I unlink the accounts. I want all my purchased content to be linked to my psn. @Victor_SDS_PSN

I'm not sure, but I would unlink everything, then start the PS5 and choose the server profile assuming you get prompted. Then start the Xbox, login here to you mlbts profile and input the link code from the xbox in here.

Just did that. This time I said hmm if it auto defaults to whichever profile linked last let my link Xbox first then ps5 lol. Nope it still auto defaulted to Xbox as main profile and disables psn content. So my content is still very much accessible if I unlink everything but then it creates the issue of my $200 investment that I didn’t know I made on the Xbox profile through my ps5. While all my ps5 progress which is my preorder content from the $100 version of the game is still there from opening night. I can’t even merge the two together it seems. Linking only combines the Stubbs but not the cards. there has to be a way to combine everything and have true universal progress. @Victor_SDS_PSN

They did state pre-launch that cross platform progression excluded stubs. They never said anything about pre-order rewards/cards.

It excludes purchased stubbs but earned stubbs carry over.

I just asked yet another YouTuber to help us get through to SDS about this issue so we can come off the sidelines and continue to play the game and the response was yet again, "SDS knows about the issue". Were in this on our own.

@clefans_mlbts said in Linked account on The Show website; lost game progress:

I know this is all really frustrating (is there a more powerful word than frustrated). I been through the unlinking and server errors and everything with all of you... But I keep seeing people saying SDS doesn't care... If you just step back and look at the situation, SDS and Partners are probably losing Millions because of all this so wouldnt it be in their best interest to be working 24/7 to fix these issues and then do something to appease their customers like free packs or stubs or whatever. Reworking the programming takes time so hopefully we will see a resolution soon. If Im wrong though and this isnt being taken seriously by the company, than they would be the worst business I've encountered. I doubt it though. Ill give them till end of week personally... But after that even I might just move on. Just my opinion...

This is the best way to approach this situation. I've been a loyal Show customer for many years, so I'm disappointed that they sacrificed the loyals on PSN to appease the new Xbox customers by giving them the game for free while we pay $100 and lose all our content. If this was The Show 20, this problem would've been addressed a week ago.

@adog2112_psn said in Accounts showing connected on Xbox.:

I unlinked both my Xbox and PS4 accounts when I lost my progress, I recovered both progresses but still shows both connected when I’m log in on the show websight under my Xbox account.

How did you recover both progresses? How did you unlink?

@jreaming_mlbts said in Linked account on The Show website; lost game progress:

if this unlink problem happen to a big streamer or something it would be fixxed by now and thats what sucks

I've communicated to two different streamers asking them to be our voice, one being a top SDS partner streamer, and they both said, "sorry just wait for them to fix it". Since it didn't happen to them, they don't care. These guys don't want to criticize SDS because they get max benefits for promoting all things SDS.