Community Forum

I would just like to add here that Gamestop customer service is now the worst in the industry. They failed to get me the game by the 16th like they promised an blew me off what i contacted them. Worse was the communication I ha concerning this issue. Never buying anything from them ever again.

Yeah whats going on the code finally works and I have no idea on how to find the items. I did a hard reset on the xbox and still nothing

Thank you for contacting GameStop! A Guest Care agent will be with you shortly.
13:06
Neil 
Name:: Neil 
Email:: 
Order Number:: 1100000029810568
Topic:: Something Else
Inquiry:: Other
13:06
Neil
Hello?
13:06
GameStop
Hi, this is Jean from GameStop support, I am happy to assist you today!
13:06
Neil 
Hi my preorer code for mlb the show jaackie robinson edition is not working
13:07
Neil 
it is the saame for a lot of people
13:07
Neil 
people are posting all over chat forums with the sme issue
13:07
GameStop

I am sorry to hear that you have this issue,In order to provide you better assistance, could you please provide us the following information.

billing phone number
Billing address
13:07
Neil Rand

13:08
Neil Rand

13:08
GameStop
Could you please provide me a couple of minutes to investigate?
13:09
Neil 
yes
13:09
GameStop
In this case please go to the store so you can return the item and get a replacement for the game.
13:10
Neil 
you gotta be kiding me
13:11
Neil 
return a $100 gaame because you guys are not living up to what you said would be included with the purchase
13:12
GameStop

Also, you can contact Microsoft, because it is an issue with them, My apologies, please contact them by using this link  https://s1g.in/9DXPD4RBXKJ4

The Xbox code for the Jackie Robertson Edition ($99.99) is not working. It says it has been already used. I have not been able to work.
Thanks

And I hope this doesnt taake long,I had the same issue with EA NHL94 rewind, waited over 2 months aand only got the game because i subed to Ultimate

Pre ordered from Gamestop and just like everyone else the code is not working

TYSM for that quick information, I kinda figured

The code given to me to redeem doesnt work. It says We cant find this product This code no longer works.