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so when i log on to bestbuy.com i can't view my order but the money came out of my account i bought the 99$ version of the disc with the hat can't get my early access code how do i get it

i bought the disc version

i bought the 99.00 jackie robinson deluxe edition pre order through best buy how do i get my early access code

how do i get the early access if i bought the disc version