@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hey all. Apologies for the inconvenience with the linking system. Our engineers has been keeping an eye on this thread specifically, so thank you all for the reports and the details while we take a deeper look into things.
I know some have already tried this, but in case you're reading and haven't, try unlinking your account:
Option 1 via website:
Step 1 – Open a browser and go to theshow.com
Step 2 – Click on “My Account” in the top right of web browser
Step 3 – Click on The Show Icon to sign in to your MLB The Show Account
Step 4 – Click the “Unlink” button next to the platform you wish to unlink, then confirm your choice in the popup dialog
Step 5 – Your platform account will now be unlinked from your MLB The Show account. If you are currently logged into the account in-game, you will be kicked offline and returned to the “Press Any Button” screen.Option 2 via in-game:
Step 1 – In-game, access the Ballplayer menu in the top left corner of the front end menus
Step 2 – Press R1/RB to view the My Profile Tab
Step 3 – Select the Unlink Account tile
Step 4 – Confirm your choice
Step 5 – Your platform account will now be unlinked from your MLB The Show account. You will be kicked offline and returned to the “Press Any Button” screen.Thank you.
Hello,
Thanks for the reply. For most of us, option 1 just kicks us back to the login screen when we click unlink for either system, and for option 2 there is no unlink option in the game itself, just link. I did notice when signed into the mlbts account here that it says not connected, and the PS and Xbox buttons both have the unlink option under them. That doesn't seem right to me. Shouldn't the mlbts account say connected?