Community Forum

@victor_sds_psn said in If you're missing your items...:

Special edition items, pre-order bonuses, marketplace orders, or stubs -

The support team is working to return all verified missing items. Please submit an account issue ticket here if you haven't done so already.

@Victor_SDS_PSN

What pictures should I include? I have packed him 3 times, sold one, kept one, and then 1 disappeared. I would be happy to include pictures but I am not sure what pictures will help expedite the process of getting back my player or the 400,000 stubs.

@kyle11perez_psn said in If you're missing your items...:

I lost a LS Mike Trout that I had a sell order for. Cancelled the sell order, and server kicked. Then he was gone from my inventory. Sent a ticket in early morning 4/5. Still no update and do not have my Trout back.

Keep in mind, since then his price has dropped over 50k, so I have lost value. Completely dissatisfied with the turnaround to fix such a huge game mistake. 400,000 stub loss.

I lost a LS Mike Trout that I had a sell order for. Cancelled the sell order, and server kicked. Then he was gone from my inventory. Sent a ticket in early morning 4/5. Still no update and do not have my Trout back.