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Now im getting this issue

Ive had the same problem ever since getting a new router. I have followed what support has said and opened ports and manually put in dns and the secondary but still nada. Im getting frustrated because i got the game for diamond dynasty and now i can't play. Don't know if im going to get and promote the show 21 if this doesnt get patched or a solution becomes clear.

I have the same problem for both wifi and lan connection