I purchased the ps4 physical copy of MLB The Show 21 Jackie Robinson deluxe version that was supposed to come with the dual entitlement for PS5 (digital download). I entered the code and got all other content except the PS5 download. I have reached out to MLB the Show and have got nowhere. I have already been in contact with two representatives from PSN and did all the troubleshooting tips and still nothing. I am beyond irritated at this point. I paid for content that isn't being provided. Anyone else have this problem or have any suggestions how to help?
J
JDB1523_PSN
@JDB1523_PSN