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I've asked SDS about a refund...crickets

But SOTS not being in the game was not announced until 2 days before early access. The thing that really irks me is the inability to download rosters from the vault, a feature that is CLEARLY advertised as a feature of this game. I pre-ordered as well - last time I make that mistake - but I am demanding a refund, because I'm NOT getting what I paid for.