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I’ve tried it all. Holding the A button and it goes around the circle but doesn’t advance.

I purchased the New Xbox X just so I can create a stadium in the new MLB the Show 23. When I open to create a stadium it goes to the first message asking if I want to skip the tutorial. Accept when I click any button it won’t register and is just frozen. I can’t back out and the only option is to quit and open app again. Same issue everytime.