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I don't get why they say they're gonna do it weekly if they can't deliver. Just say nothing

Keep getting "opponent doesn't have a valid roster" being stuck in the opponent challenge screen dashboarding being the only solution and taking the L at the same time

I know the Now and Later Packs will come throughout the week but for some reason in the email I got from SDS it said I should be receiving 0 of them even though I completed all 25 of them weeks in advance in 24.
https://imgur.com/a/Vs3v8HR

Should I contact someone and if so who ?

Goal 7 indicates 124/126 territories despite having all the territories in the map.