Community Forum

@WavesYo_PSN yep. Initial ticket was made Tuesday at 4 PM EST. I got a message Wednesday at 9:30 EST that they’d escalate a restriction appeal, got the message today that the restriction was lifted

I just got unrestricted, so they’re making progress

I just got unrestricted. For those of you who think we all cheated, here’s proof that’s not the case

@SDS_JoeK_PSN Hi Joe,

Thanks for the update. I think we all agree that combatting bots, in any part of the game, is a good thing. But it seems clear that many people who flip on downtime got caught up in the mix. Beyond the other good questions that have been asked, I wanted to add a couple more:

1. How can I/we avoid being restricted in the future, assuming we’re unrestricted? My 3 week order history looks basically identical to the last 5-7 years, I flip pretty often to try to complete live series. I have never used a bot and that hasn’t changed this year. But assuming I get unrestricted, how can I avoid just being restricted again? Is this simply an issue with number of orders? How orders are placed? Etc. Is this a one time wave? Or are we continually at risk of being restricted for a week+ for flipping, something that hasn’t been discouraged by SDS in the past or isn’t against ToS?

2. What is the timeline for support? I’ve been largely in the dark for a few days beyond messages that look very similar to ones others have gotten.

@DrBear100_PSN don’t you mean “couldn’t care less?” Although it seems you could care less based on all your comments.

@sds_joek_psn @cbrev47_mlbts Still crickets on this? The lack of communication is beyond frustrating

Can we get some clarity on any/all of this? @sds_joek_psn

I've also been restricted in the app and got the same copy-pasted response when reaching out to support. Crickets since then after asking for more information. Like OP, I enjoy flipping to get live series rewards NMS, maybe that makes me weird, but its a part of the game I enjoy. I've flipped bronze live series and gold equipment pretty heavily so far this year. I got Tulo on Monday night, only to find my app restricted on Tuesday. To echo a lot of the responses in here, I just want clear communication. All of my transactions were done by me, no bot was involved. What part of the ToS did I break? Why was my account restricted? Is this an accident where I got caught up with the bots? An intentional decision to limit stub-making without buying them in the shop? Either way, I'm very frustrated after years of being an SDS defender.