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It worked for me with 23 but not with 24. Tried multiple times using my iPad and phone but no go. I contacted support but haven’t gotten a response.

Update: I uninstalled the app from my phone then reinstalled and it worked. Good luck!

Pitched balls that touch the strike zone are not counted as strikes in all game types. This is beyond frustrating. Do the devs not watch professional games? I mostly play RTTS but also play other modes occasionally. I play as a 2 way player so this affects both pitching and hitting for me. I am tired of getting pinged for “Swung at a ball” because I swing at pitches on the edge of the zone. Sometimes the ball icon is almost half inside the visible zone area. It is extremely rare that these are accurately called as strikes. In 2023 this shouldn’t that hard to fix. I created a support ticket about this issue but was advised to bring it up in the forums so I am. I have seen at least 2 other posts here from 2020 about this issue in sub forums for specific game modes but this problem exists across all modes. This needs to be addressed.