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Thank you all. I'll try your suggestions with my son.

My son is new to The Show (just came to Xbox) and we need help.

He has used the CREATE menu to create a custom roster of legends, expansion era players, etc. and saved it. When he starts a new Franchise play and tries to load in the saved roster we keep getting a pop-up saying saying the game is restoring the default rosters which then overwrites the team he created. When he goes through the loading of the roster to his team, it's the default roster. He's not able to load the saved roster into the Franchise mode customized team he wants to use.

Sorry for the newbie question, but this is really not intuitive and I can't find an answer anywhere. Thanks for the help.