Community Forum

I pulled him twice.
As punishment my DD squad is broken and I haven’t been able to play DD since 4/18

@genopolanco_psn said in Welp…There goes online play thanks to the Gutfoxx video:

I remember when I first found this forum. It was probably back in 2011-12ish. The mods and devs were all over the forums communicating, listening. It was a very positive relationship with SDS.

Then DD took off and the communication stopped. So obviously that relationship is going to dwindle. I think when Ramone basically mocked consumers on a live stream is when the communication went from very little to none at all.

If SDS sees this, we just want communication. That you’re aware of the issues and working on them or even just say, we currently don’t know how to fix that and apologize. But leaving us in the dark forever (even over minor tickets submitted) is going to make your consumers turn on you.

The only communication anymore is… here’s your content! Completely ignoring complaints and requests.

What, Collin popping in once a week to pat himself on the back for doing the bare minimum by reading “almost” everything or comment on a cards facial hair isn’t enough communication for your liking?

Why are you bumping to life a thread that's been dead for 3 weeks?

Hasn’t been dead for 3 weeks.
Game still doesn’t work either.

I’ve had it for ~5 weeks now, did this ever get fixed for you?

Now up to 4 weeks of no access to my DD squad + no reply to the ticket regarding this error.
Tried reinstalling more than once as well as someone else suggested, but I think that was working for a different type of error.

https://youtu.be/LDAULwJf-O8

Update looks great, however it has not fixed the "Squad Not Found" Error some of us have.
3 weeks now not being able to play ANY Diamond Dynasty content and zero response to a ticket or update on this.

Now up to 3 weeks of no access to my DD squad.
I know I'm not the only one that has this going on as I get dm's here and on reddit asking if it's been fixed yet.
Would be nice to know what is going on!

3 weeks of “squad not found” error when I try to play DD content, still no response on my ticket.

Still not working today, still no ticket response for the past 2 weeks.
SDS any chance this is on your list of bug fixes for game update 5 that was mentioned on the stream?

Tuned in late, what if any bugs did they acknowledge they are working on?
Still have no access to my DD squad.

I put in a ticket over two weeks ago about my squads disappearing that has locked me out of being able to play any diamond dynasty content since 4/19. It has not been resolved & I haven't heard from them for about 2 weeks now.
Pretty upsetting for a game I have over 100$ into (DD preorder + some stubs during early access to get my collection flipping started)
My ticket was in the 51500 range, browsing reddit etc, it seems the ticket #'s are well over 70000 now, good luck.

@leniswelppicker_psn said in 2+ Weeks of no access to DD & "Squad Not Found" Network Error.:

Has anyone had a fix or a reply yet? I’ve tried getting a hold of support but to no avail as I imagine many of you have as well. Trying to stay patient and not get irritated by this really sucks.

Had a ticket in for over two weeks, no action. Only reply was asking me if I linked my account - that was 10+ days ago.

I have not seen any replies to this issue here the subreddit or on twitter to any of the others that are having this occur.

I'm now at ~17 days of not being able to play anything related to diamond dynasty. Got lucky and pulled Trout during early access and now I am massively behind, not to mention all of the content /rewards I have missed out on.

What ever fix went in today did not fix the "Squad Not Found" issue some of us have been having,
13 days now I have been unable to play/use Diamond Dynasty.

What ever fix went in today did not fix the "Squad Not Found" issue some of us have been having,
13 days now I have been unable to play/use Diamond Dynasty.

Now up to 11 days of this.. Next to zero response to my ticket other than asking if I linked my account.
On the bright side I've had plenty of time to use the market and collect most of the live series cards.

Would be nice if I could actually play DD and use my cards though.
Lack of replies on my ticket so far is very disappointing.

R.A. Dickey

@victor_sds_psn said in Update 4/26 - server, maintenance, update:

Hiya folks!

Just wanted to chime in with an update:

• We recently deployed some server side updates that reduced the number of "server exception" errors players were seeing. We will continue to monitor and prioritize server stability as we move forward.
• We have server maintenance scheduled for 4 AM PT on Tuesday 4/27 (tomorrow). If all goes according to plan, this maintenance will include a fix to the unlinking issue that users have been reporting to us here on the forums.
• And yes, we have a game update in the works. I can't go into details, but it includes many fixes to reported issues and more. Stay tuned for more info.

Thank you all for your detailed reports and patience while we work to smooth things over.

Will any of these fixes address the "Squad not found" error that some of us are having completely locking us out of DD content?

https://forums.theshow.com/topic/30351/4th-day-of-not-being-able-to-access-diamond-dynasty-squad

Pretty ridiculous that I've had 1 response to my account ticket in the past week and it was only to ask me if I've linked my account.

Curious if/how/when the preorder 42 series cards will be attainable again.
Maybe a pack in upcoming inning programs?

Now over a week, still nothing..
Assuming others with this haven’t had it resolved yet either?
Grinding exhibition games and the market can only hold interest for so long.

@lord-sethos_xbl said in Dev interaction is terrible:

@raylewissb47_psn said in Dev interaction is terrible:

@lord-sethos_xbl said in Dev interaction is terrible:

Or they could be too busy hard at work trying to fix the many bugs in the game. Some people are still working from home too. Have a little patience young grasshopper.

You’re telling me that they can’t get one person to take five minutes and communicate what’s going on? Heck they can do it on their [censored] break while on the toilet.

Do you realize what it takes for a company to release a public statement? It needs a meeting to discuss what to put it in then it needs to be written then it needs to go through the review process and then signed off on. It's not some dude taking 5 minutes to tell the twit dude to post something.

No, it doesn’t.
Most reasonable devs have community managers on their forums/Twitter.
Something a little more interactive than “LoL fill out a ticket & we might get back to you next week” would be nice.