Are there any plans to look into players wrongly banned?

[MichiganMan9545_XBL]

Before I start, I understand you guys are trying to clean up the market, and I appreciate it. I also understand the moderators on this site are not necessarily who is at fault. However, the reality is that the mess in the marketplace is SDS fault and not the players.

Were the measures being put in place not sufficient?
Were they not proactive enough?

I have no idea, and I’m not trying to guess.

However, looking across this forum, Reddit, and others a number of long time players (including myself) have been banned for getting flagged caught in the middle of people trying to stub transfer/market manipulate. It would be one thing if these cases were looked into more closely, we were provided an actual explanation, or even if the ban length was a reasonable temporary time period.

That is not the case. You’re hit with a 3 year ban. You are give zero explanation of what you did. Then when you create a ticket (as advised by the game and multiple people working in this forum), you wait close to a month for a generic response that says quote:

“Your access has been restricted following a review of account activity that indicates non-standard marketplace usage.”

To make matters worse the game costs at minimum $69.99, and the ban doesn’t allow you to play offline. How is that even remotely fair?

The reality is the algorithm used to detect marketplace cheaters is clearly flawed, and tje company’s response leaves us left to believe SDS simply does not care about getting it right, but banning cheaters with zero remorse for the casualties of honest players in the process.

I don’t know what it will take to get an actual response, conversation, or explanation from someone, but I intend on pressing the issue until this is addressed. I’ve given up hope like others in getting my account back, but I won’t stand back idly and let others be misinformed.

No one thinks it will happen to them until it does and then you’re left without any help. Be careful in the market place everyone. “Buy low, sell high” only is fine when you don’t get caught in the wrong market at the wrong time.