Account Reset? 4/4/24
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My content has also not been restored. Neither the site or app give me the option to link or unlink my PS5 account.
Submitted ticket # 364257
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@Victor_SDS so do we just wait for update and if not fix we screwed?
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@Victor_SDS nobody including streamers have explained step by step how to unlink and link….i can see my progress in the companion app but not on my console it’s still wiped…and I don’t see this part where u say choose the correct stubs and xp? Do you see that after re linking? I hit unlink and don’t see it, does that show up after u enter the code? Can anyone plz let me know so I can try that…didn’t wanna link this 0 stub team I see, so was waiting.
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@stdog I hit unlink on my console account on the show site and I’m wondering when do I see the choice you’re talking about w amount of stubs is that after you enter the code from the game on ur console that it gives that option? I can see my correct amount of stubs on the companion app but not on console? Lemme know if u can bro thanks
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@NexRadEF5 I’m wondering the same thing I think? Do you see this choice after putting in the code from the console? As I don’t see any choice before or after I unlinked
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@K2shady88 don't do it regardless alot of people have also been losing everything doing that including myself and some content creators
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@GlazedDonato okay, I did unlink it but I didn’t see this option of choosing accounts before re linking so I didn’t re link yet…I see all my stuff in the companion app tho wtf
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@K2shady88 ya same here. But today my app is saying it's reset aswell like my account on my console so that's not great
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@GlazedDonato oh ur companion app says that wow this is ridiculous, did u see this option to choose accounts after re linking or are some just not able to see that
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@K2shady88 I was able to see it had all my info correct and I selected it and restarted my game and it still didn't give my stuff back. And now when I check to relink both say lvl 0 and 0 stubs
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It seems that the following has happened
- Start the game with all links disconnected.
- I pressed accept on the announcement regarding my account.
- The link account is initialized and all items and stubs are lost.
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@GlazedDonato wow okay so still didn’t work [censored], am I supposed to see the 2 accounts before I re link or is that after the code is entered
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@K2shady88 it'd show up after the code. I did the whole sign into my xbox account to link after signing into my the show account. That's when it should show your show account and your console account with the lvl and stubs on each
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@GlazedDonato okay gotcha, so I haven’t gotten to that part cuz I just unlinked… yah I think I’ll wait till tmr again lol this is just sad , thanks for the help bro
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@K2shady88 np hopefully this gets resolved asap I wanna grind more
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@K2shady88 Aloha. when i was on The Show webpage I logged in using my The Show account. theni logged on using my Xbox credentials, the code on my console didn't work. Then it showed my Xbox account info with correct level and stubs. I hit link, then had to hit again to confirm.
But then again, it still isn't working for me. So I do hope lt works for you.
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@stdog okay yah this is crazy, thanks brother, I’ll wait and see if it’s fixed tmr as it’s too late to play much now anyway, thanks for the help and advice bros
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I hope reinstalling the game works
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@MoneyManMike55 it doesn't
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@GlazedDonato so I am screwed then?
