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"Lost Connection with Opponent" = Ban

Scheduled Pinned Locked Moved Diamond Dynasty
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  • TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTS
    wrote on last edited by
    #1

    Anyone else having issues in Diamond Dynasty with losing connection with opponents?
    I have confirmed it is not my Xbox or internet.

    Happens randomly. I can play 3 games straight with no issues in 2v2 or 3v3, but then randomly (happened in the 9th inning), I will get "Lost connection with opponent". This results in me receiving a ban. Just straight up kicks me out of the game.

    On top of this, you have to deal with the game freezing about ~25% of the time during online matches, forcing a stale mate of who can leave their console on for the longest time until the other person leaves.
    The combination of these issues have racked up a 48 hour ban on my account.

    I have submitted two support tickets with San Diego Studios and have yet to hear any response.

    Absolutely ridiculous customer service for someone who spends money on this game and just wants to play.

    Why even receive bans for leaving games? 95% of the time it is not the users fault.
    This game freezing / losing connection with opponents is frustrating enough, and then you slap a ban on someone's account for something they can't control. Disappointing.

    BxnnyMxn__PSNB Jorgito14k_MLBTSJ 2 Replies Last reply
    0
  • BJDUBBYAH_PSNB Offline
    BJDUBBYAH_PSNB Offline
    BJDUBBYAH_PSN
    wrote on last edited by
    #2

    Your cooldown is for Co-Op only, you can still play every other mode in the game.

    1 Reply Last reply
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  • BxnnyMxn__PSNB Offline
    BxnnyMxn__PSNB Offline
    BxnnyMxn__PSN
    replied to Guest on last edited by BxnnyMxn__PSN
    #3

    @TaylorS2K said in "Lost Connection with Opponent" = Ban:

    I have confirmed it is not my Xbox or internet.

    Would you mind sharing with the rest of us how you were able to accomplish this? It would be so awesome if you could help me to figure out how I could go about confirming this for myself and any others who would like to have the same assurances. I’ve not been able to find a guide for this anywhere. Thanks so much in advance!

    1 Reply Last reply
    1
  • TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTS
    wrote on last edited by
    #4

    @BJDUBBYAH_PSN
    I only buy this game for Co-Op. Diamond Dynasty is the only thing I want to play.

    BJDUBBYAH_PSNB 1 Reply Last reply
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  • BJDUBBYAH_PSNB Offline
    BJDUBBYAH_PSNB Offline
    BJDUBBYAH_PSN
    replied to Guest on last edited by
    #5

    @TaylorS2K and you can still play every other mode in DD, except co-op.

    1 Reply Last reply
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  • TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTS
    wrote on last edited by
    #6

    @BJDUBBYAH_PSN
    I can play every other mode except what I want to play, which I can't play due to SDS banning me for their issues.

    BJDUBBYAH_PSNB 1 Reply Last reply
    0
  • TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTS
    wrote on last edited by
    #7

    @BxnnyMxn__PSN

    Oh gosh this might be a novel lol.
    Also to preface, I have an IT degree and work specifically with networking in my 9-5, so I would hope I am qualified to know what I am talking about.

    The following steps aren't really in a specific order, maybe just most obvious to deep diving.

    Check Network Connection:
    Ensure that your Xbox console is properly connected to the internet. You can do this by going to the Xbox dashboard and navigating to Settings > Network > Network Settings. Check if your console is connected to the internet and if the connection is stable.

    Restart Console and Router:
    Sometimes, these issues can be resolved by simply restarting your Xbox console and router. Turn off your Xbox, unplug the power cable from both the console and your router, wait for a few minutes, then plug them back in and turn them on again.

    Test Connection and Nat Type:
    Go to Settings > Network > Network Settings on your Xbox and run the "Test network connection" option. This will provide you with information about your network status, including your NAT type. If your NAT type is strict or moderate, it may be causing connectivity issues with certain games. Follow the prompts to adjust your router settings to open up the NAT if necessary. (google how to change NAT to OPEN).

    Test the above steps on both Wi-Fi and Ethernet if possible.

    Port Forwarding:
    Login to your router and open the following ports.
    Caution: Save the router config before doing this so you can have a restore point if something goes wrong.
    As a last resort you could reset it to default too I suppose.

    TCP Port 3074:
    This port is used for Xbox Live multiplayer and party chat. Opening this port can help improve connectivity for multiplayer games.

    UDP Port 88:
    UDP port 88 is used for Xbox Live network communication. Opening this port is essential for the Xbox console to connect to Xbox Live services.

    UDP Port 3074:
    Similar to TCP Port 3074, UDP Port 3074 is also used for Xbox Live multiplayer and party chat. Opening both TCP and UDP ports 3074 ensures better connectivity for multiplayer gaming.

    TCP Port 53:
    This port is used for Domain Name System (DNS) resolution. While not specific to Xbox Live, opening TCP port 53 can sometimes improve network performance and connectivity.

    UDP Port 53:
    UDP port 53 is also used for DNS resolution. Opening UDP port 53 alongside TCP port 53 ensures smooth DNS communication for Xbox Live services.

    UDP Port 500:
    UDP port 500 is used for Internet Key Exchange (IKE) and is essential for establishing VPN connections. While primarily used for VPNs, some Xbox Live services may utilize this port for communication.

    UDP Port 3544:
    This port is used for Xbox Live party chat and video communication. Opening UDP port 3544 can help ensure smoother communication during multiplayer gaming sessions.

    UDP Port Range 4500-4530:
    This range of UDP ports is used for IPsec NAT traversal (NAT-T). Opening this range of ports can help facilitate secure communication between your Xbox console and Xbox Live services, especially if you're behind a NAT device.

    Reinstall the game on your console.

    Test with another console or internet if possible (phone hotspot actually works great for me for testing).

    Now after all of this if you are still having issues, you could check with your ISP to see if they can see anything on their end.

    But I am pretty certain it is just an issue with the SDS servers and not our stuff.

    BxnnyMxn__PSNB b00std_mark_II_PSNB 2 Replies Last reply
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  • BJDUBBYAH_PSNB Offline
    BJDUBBYAH_PSNB Offline
    BJDUBBYAH_PSN
    replied to Guest on last edited by
    #8

    @TaylorS2K they didn’t “ban” you, you were given a cooldown for disconnecting from Co-op games.

    TaylorS2K_MLBTST SilverQ73_MLBTSS 2 Replies Last reply
    0
  • TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTS
    replied to Guest on last edited by
    #9

    @BJDUBBYAH
    You're right. I was given a "Cooldown" for 48 hours for something that is beyond my control and not my fault.
    In fact, it is most likely an issue with SDS servers as multiple people have this issue.

    I am given a Cooldown restricting me from playing debatably the largest online feature of this game, that I paid money for.

    BJDUBBYAH_PSNB 1 Reply Last reply
    1
  • BJDUBBYAH_PSNB Offline
    BJDUBBYAH_PSNB Offline
    BJDUBBYAH_PSN
    replied to Guest on last edited by
    #10

    @TaylorS2K I would argue that more people play Ranked and BR than co-op.

    TaylorS2K_MLBTST 1 Reply Last reply
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  • x814xmafia_MLBTSX Offline
    x814xmafia_MLBTSX Offline
    x814xmafia_MLBTS
    wrote on last edited by
    #11

    Imagine buying a game to play a mode that has been broken for at least a year and complaining that you cant play because the game is broken.

    TaylorS2K_MLBTST SilverQ73_MLBTSS yankblan_PSNY FellsPointGuy_PSNF 4 Replies Last reply
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  • BxnnyMxn__PSNB Offline
    BxnnyMxn__PSNB Offline
    BxnnyMxn__PSN
    replied to Guest on last edited by
    #12

    @TaylorS2K said in "Lost Connection with Opponent" = Ban:

    @BxnnyMxn_

    Oh gosh this might be a novel lol.

    Man thank you so much for taking the time to type all of this out. I’ve printed it so I can go thru it once I get home this evening. My son visited from college this past weekend and had zero success getting online to play this years game despite having no problems while at his dorm and I see him so little as it is that I’m worried if I can’t fix the issue he won’t bother visiting me at all lol. Thank you so much and I’m positive that others will find this incredibly useful.

    TaylorS2K_MLBTST 1 Reply Last reply
    1
  • TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTS
    replied to Guest on last edited by
    #13

    @BxnnyMxn_
    No problem!

    Might look into getting a hotspot to temporarily use in the meantime.
    May be the easiest and quickest solution for your specific situation.

    1 Reply Last reply
    1
  • SilverQ73_MLBTSS Offline
    SilverQ73_MLBTSS Offline
    SilverQ73_MLBTS
    replied to Guest on last edited by
    #14

    @BJDUBBYAH said in "Lost Connection with Opponent" = Ban:

    @TaylorS2K they didn’t “ban” you, you were given a cooldown for disconnecting from Co-op games.

    So basically banned for 48 hours

    TaylorS2K_MLBTST 1 Reply Last reply
    0
  • TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTS
    replied to Guest on last edited by
    #15

    @BJDUBBYAH
    Diamond Dynasty is Ranked Co-op

    BJDUBBYAH_PSNB 1 Reply Last reply
    0
  • TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTS
    replied to Guest on last edited by
    #16

    @SilverQ73
    Lmao exactly. I swear this guy is being stupid on purpose just to be annoying.

    1 Reply Last reply
    0
  • TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTST Offline
    TaylorS2K_MLBTS
    replied to Guest on last edited by
    #17

    @x814xmafia
    Looking at all your replies I wonder why you even waste your breathe posting all your negativity here.
    Literally every one of your replies is nothing helpful and just negative and berating.

    x814xmafia_MLBTSX go4stros25_PSNG 2 Replies Last reply
    2
  • SilverQ73_MLBTSS Offline
    SilverQ73_MLBTSS Offline
    SilverQ73_MLBTS
    replied to Guest on last edited by
    #18

    @x814xmafia said in "Lost Connection with Opponent" = Ban:

    Imagine buying a game to play a mode that has been broken for at least a year and complaining that you cant play because the game is broken.

    So basically you are saying that this game is purposely being sold with a mode in it that does t work? That doesn’t seem odd to you that customers should assume they didn’t put a non functional mode into a game?

    1 Reply Last reply
    0
  • BJDUBBYAH_PSNB Offline
    BJDUBBYAH_PSNB Offline
    BJDUBBYAH_PSN
    replied to Guest on last edited by
    #19

    @TaylorS2K said in "Lost Connection with Opponent" = Ban:

    @BJDUBBYAH
    Diamond Dynasty is Ranked Co-op

    Ranked Co-op is mode in Diamond Dynasty.

    1 Reply Last reply
    0
  • x814xmafia_MLBTSX Offline
    x814xmafia_MLBTSX Offline
    x814xmafia_MLBTS
    replied to Guest on last edited by
    #20

    @TaylorS2K said in "Lost Connection with Opponent" = Ban:

    @x814xmafia
    Looking at all your replies I wonder why you even waste your breathe posting all your negativity here.
    Literally every one of your replies is nothing helpful and just negative and berating.

    Yeah. Almost as bad as knowing a game is broken, still buying it, and then complaining that you can't play.

    TaylorS2K_MLBTST 2 Replies Last reply
    1

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