Twitch drops
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@Collin_SDS said in Twitch drops:
Twitch recently updated to Drops v3, which required no changes on our end.
We are investigating. If you earned a claimed a Twitch Pack and haven't received it, just submit a support ticket.I did twice and still haven’t received anything
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@nymets1987 I messaged a Dev here, Cbrev, I have sent in 4 support tickets, and even a direct email. Nothing. No response back, and no drops. That is how they have treated me for the last 2 years.
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@Collin_SDS I submitted a ticket on 11/05/2023 and received the automated response.
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@Collin_SDS ok!
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@Collin_SDS no one is responding to any of my tickets. I don't even get an automated response
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I just heard from SDS (Miguel) myself. Gave me instructions on linking my accounts together. However, I’ve been receiving drops successfully for a couple of years now. Just not this last time.
I responded with a note explaining this….
Oh well, I’ll probably never see them.
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I finally got my packs today thanks to Zoe from the Show network
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@nymets1987 How do you get someone to respond? I havent has a single ticket answered all year. I swear it is like I am on a block list or something.
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@ChuckCLC said in Twitch drops:
@nymets1987 How do you get someone to respond? I havent has a single ticket answered all year. I swear it is like I am on a block list or something.
Just got lucky and it was well worth it I made about 150k
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@capardo said in Twitch drops:
I just heard from SDS (Miguel) myself. Gave me instructions on linking my accounts together. However, I’ve been receiving drops successfully for a couple of years now. Just not this last time.
This was the first campaign since Twitch changed things on their end. We are monitoring issues related.
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@Collin_SDS I inadvertently sent my ticket without using the sub category "Twitch Drops", should I send another or hope that it being reported as a bug report will suffice?
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Drops are active this weekend
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Charles responded and all I had to do was submit a screen shot of the claims on Twitch and I got all my remaining packs. This will be a fun weekend with me grinding events for vouchers.
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Miguel hooked me up. Finally. Said all my tickets were going to spam folder lol. I knew something was wrong.
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Quick update. We are monitoring Drops this weekend and investigating at a couple things that could be related.
Just keep claiming packs as you earn them. If they don't arrive in your inventory, please submit a ticket.
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@Collin_SDS said in Twitch drops:
Quick update. We are monitoring Drops this weekend and investigating at a couple things that could be related.
Just keep claiming packs as you earn them. If they don't arrive in your inventory, please submit a ticket.
I got every pack but my elite pack from last night
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Seems drops are not working today at all
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No drops at all today???
Not even a timeline for how long I must watch…Plus only got 3 packs for all of the last drops event…. This is ridiculous SDS.
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I only got one pack from yesterday. I will give it a few days before I send a ticket
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Drops are not working, again….
