Support team not responding
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How the support team doesn’t get back to you and you have but I claim in for at least a week ago no status update nothing.
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They're busy deleting all of the freeze off emails. You'll get your turn.
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I can hear the selling point now..." that's right...in the show '23 we have a new added feature. The support team WILL respond in a timely matter to your tickets....but you will be able to only submit one ticket so make it count "
"This will be an interesting feature because It will add realism to the managerial aspect to the show like a challenge. Should you use your ticket on not getting your pre order bonuses at launch or losing all your progress when you attempt to link accounts ? The choice is yours in '23!!
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They did in years past. For some reason they just ghost us this year. Something has definitely changed in the way things are run and not for the best.
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@zhillel824_mlbts said in Support team not responding:
How the support team doesn’t get back to you and you have but I claim in for at least a week ago no status update nothing.
I think the obvious answer is that they are understaffed and overworked. Even though they have tripled the number of consoles the game is now released on I can guarantee that they probably did not triple the support staff.
Of course then add in those players who clutter the support queue by submitting multiple tickets on the same issues in the course of a couple of days.
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A admin locked this topic on
