Lipstick on a pig
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@ikasnu_psn said in Lipstick on a pig:
@tvsectog_xbl said in Lipstick on a pig:
....oh....and SDS, after watching above and reading all of those comments.... can you also answer the questions below?
SDS has three main audiences this time of year.
New Players
Returning Players
Parents.... who are financially responsible for the purchases
It seems that much of the the marketing hype focuses on gaining 'new' players, yet this isn't as helpful/meaningful for returning players. Many returning players are looking for different features, one being game stability, which new players might now know about.
As a returning player, below are the questions I hope that SDS answers, which are different than many new players. I don't expect them to answer the questions in a stream, yet some kind of statement, response or FAQ with more details would be greatly appreciated. If you have questions as well, go ahead and leave them here.
Engineering likely 'branched' the code. Did the bugs found in '21 get double-committed (or sync'd) into the '22 branch, or will we be starting all over and finding many of the same bugs again in '22 that were fixed in '21??
For example, the "collection duplicate bug" ..... is that fixed from the very beginning in '22, or are people going to flood support again getting this fixed if they make a mistake?SDS, do you know the root cause of the crashes/freezes in '21?? Memory leak? Have you run static-analysis against the code to find memory leaks?
Is the issue a timing issue? What specifically triggers the code to loop, and thus hang?Anymore information you can share about the root cause of the hangs, that we can look out as players that could help you debug the root cause (if you don't know what it is)?
Is the issue in the code that causes the hangs an issue in the game itself, or it's interaction with the OS (PlayStation OS, Xbox OS, etc.)??? Are the hangs seen more often if the users are on different platforms (ie - PS4 and Xbox Series X|S, PS5 to Xbox, etc)?
Is there anything we can do as users to prevent the hangs?? (Ie - Always plug in our consoles (if possible) instead of using WiFi? Close the MLBTS app after playing for x number of hours, etc? (Closing/Killing the app completely might help, if it is in fact a memory leak somewhere in the code.) Any recommendations that you (SDS) have that leads to less hangs?
Also, not looking for a marketing/sales answer that states ...."all the crashes from '21 are fixed in '22", which we all know is not true. Looking for actual, technical reasons, recommendations you may have to avoid game freezes and/or things that we can do to help and/or prevent crashes.
How many CFD (customer found defects) have been committed into '22?? What percentage of the code committed in '22 is new features versus CFD's?
What changes were made to your support team (increased headcount?), tools and or processes that will allow you to respond to issues faster in '22 than '21??
Subsequently, can you provide some metrics regarding your support team and also a breakdown of the cases you receive?
Ie....
30% of cases involve crashes
20% of cases involve chasing down players with inappropriate content
10% of cases are caused by backend, database issues
15% are caused by backend server issues related to load/performance/etc?X number of cases are handled by frontend support
Y number of cases requires backend engineering supportHow many cases were caused by bad code that was pushed (like a .12 release....that immediately required a .13 code update to go out)?
Some breakdown numbers would be great.
Oh...and another set of regression questions I'd like to see SDS Engineering answer....is for 18,19,20,21 .... what do their regression metrics look like? Are bug fixes for older releases not making it into their newer releases, or are their regression bugs trending down between releases??? Their answer would tell us a lot about the code quality, TBH, and would be great to know as well.
Will '22 support 120fps, specifically 4k@120?? Everything that I have seen so far leads me to believe that '22 will still only support 60fps, even though both Sony and Microsoft have released features that would easily allow the game to get 120fps. Since Sony and Microsoft have both issued patches to bring 120fps support to games....what is the holdup for why you are not implementing the fix?? I know why you didn't want to include it in '21, yet the same reason isn't valid for why it is not in '22. It seems there is not a good technical reason why 120fps should not be in '22....so please enable 4k@120fps in '22.....as I know it can easily be done, and you know that, too.
Anyway, for returning players the answers to questions like above are more interesting than just the regular marketing slides that will say "'22 is incredible". Returning players want to know that the game will be more stable and also have some, real, techological advancement (4k@120fps), not just marketing hyped slides.Oh...and as a parent buying deciding whether to buy the game or not for my kids, I also want to know the answers of above. '20 and '21 are very similar....and frankly, without the game having 4k@120fps ....I'm having a hard time justifying getting '22, which has a cascading effect of additional lost sales. If I don't get it for myself and my kids, I talk with other parents and they won't get it for their kids, they talk to other parents, etc. In addition, the last couple of years I have bought copies of the game for 5 to 10 other people (not including my kid's friends). I'm not the only parent that makes this calculation every year (same calculation we use to determine which system to buy for our kids, be it a PS5 or Xbox).....and with Covid likely coming to an end later this year....there will be many more options of what to spend $$ on this year. Thus, if I decide to buy The Show '22, I at least want to make sure it has the features I want (4k@120) along with metrics and answers to questions that show it will be a stable game this year ....otherwise I am far less inclined to buy it this year TBH.
Absent real questions like above being answered, it will be harder to convince me to buy '22. I don't want the same game as prior years (that have a lot of bugs in them), I want a better, more stable product, and so far what I have seen hasn't convinced me this is the case in regard to '22. Additionally, I am the only one thinking this way. I know multiple streamers who are setting up second accounts to play other games, because they are concerned about just being dependent on MLBTS, especially since it is so buggy. The streamers are concerned about their revenue streams being dependent on a buggy game, as it makes it harder for them to make content. Hopefully, SDS engineering ( and not SDS marketing) will answer these questions honestly, to put us all at a little more ease in regard to '22.
Can SDS Engineering comment on the off-PCI homers? Personally, I think the issue is not really an issue, yet rather an offset/timing bug between the hitting engine code and the display code. I think sometimes that code that displays the hitting location displays slightly incorrectly in relation to the actual hitting engine code. The display code of the hitting feedback would be single-threaded code, dependent on the actual hitting engine code. I am tired of listening to people complain that "this was an off-PCI home run", when in reality it probably was not, yet rather just that their is a bug in the hitting feedback display code that makes it look worse than it is. Some comment from SDS engineering regarding if there is a disconnect between the actual hitting engine code and the feedback display code would be great. Maybe something that says "....The hitting display feedback is not always 100% correct, and sometimes displays off-PCI home runs, that are in-fact, actual home runs, yet just don't always display correctly. We are aware of the issue and it is a bug, yet rest assured, off-PCI home runs are actual home-runs and it is just a bug in our hitting feedback code." Some statement like this would be much appreciated.
Content filters to limit inappropriate content......did they receive significant updates in '22?? Seemed like their were no inappropriate content filters that actually worked in '21. Hopefully, this code was fixed in '22 (<cough, cough>).
(Coincidentally, just some basic database scans on the backend that looked for offending words would be great ..... and could be done in an automated manner. User puts offending words for their team name from the app on their Playstation, Xbox or Switch device). Scan runs once a night on the backend looking for offending items....and removes any it finds by just doing a substitution and replace of the offending content. In addition, if the backend scan finds anything offensive...it automatically keeps track of how many times the user put some offensive content in the game....and after three strikes (scans) that identify offensive material....their account gets suspended for x amount of days. After 6 strikes .... they get suspended for a week, 9 strikes ..... 2 weeks, etc. This is an area in the code that needs significant improvement.
TL;DR
It's okay if it was too long for you to read...as you probably wouldn't have understood it anyway.
Software Engineering/Software Quality/Customer Rights/Consumer Rights/Bait-and-Switch/False Advertising ..... concepts that I know SDS and Sony both understand (and their lawyers understand).
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@tvsectog_xbl said in Lipstick on a pig:
@painpa_psn said in Lipstick on a pig:
How do you know?they havent shown anything from 22 yet,any trailers are the previous game and we wont see anything until the streams, even then they dont show much
The trailer released I believe needs to legally be '22 footage ....otherwise the trailer could be against the law, due to bait-and-switch laws and also false-advertising.
lookup "loophole" " fine print" and " deregulation.
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@tvsectog_xbl said in Lipstick on a pig:
Will '22 support 120fps, specifically 4k@120?? Everything that I have seen so far leads me to believe that '22 will still only support 60fps, even though both Sony and Microsoft have released features that would easily allow the game to get 120fps. Since Sony and Microsoft have both issued patches to bring 120fps support to games....what is the holdup for why you are not implementing the fix?? I know why you didn't want to include it in '21, yet the same reason isn't valid for why it is not in '22. It seems there is not a good technical reason why 120fps should not be in '22....so please enable 4k@120fps in '22.....as I know it can easily be done, and you know that, too.
Anyway, for returning players the answers to questions like above are more interesting than just the regular marketing slides that will say "'22 is incredible". Returning players want to know that the game will be more stable and also have some, real, techological advancement (4k@120fps), not just marketing hyped slides.
Oh...and as a parent buying deciding whether to buy the game or not for my kids, I also want to know the answers of above. '20 and '21 are very similar....and frankly, without the game having 4k@120fps ....I'm having a hard time justifying getting '22, which has a cascading effect of additional lost sales. If I don't get it for myself and my kids, I talk with other parents and they won't get it for their kids, they talk to other parents, etc. In addition, the last couple of years I have bought copies of the game for 5 to 10 other people (not including my kid's friends). I'm not the only parent that makes this calculation every year (same calculation we use to determine which system to buy for our kids, be it a PS5 or Xbox).....and with Covid likely coming to an end later this year....there will be many more options of what to spend $$ on this year. Thus, if I decide to buy The Show '22, I at least want to make sure it has the features I want (4k@120) along with metrics and answers to questions that show it will be a stable game this year ....otherwise I am far less inclined to buy it this year TBH.Kind of barking up the wrong tree here. Until Sony brings VRR to the PS5 we will probably not see this. Especially at 4k. Sony has been lacking way behind in tech that isnt even new.
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@tvsectog_xbl said in Lipstick on a pig:
....oh....and SDS, after watching above and reading all of those comments.... can you also answer the questions below?
SDS has three main audiences this time of year.
New Players
Returning Players
Parents.... who are financially responsible for the purchases
It seems that much of the the marketing hype focuses on gaining 'new' players, yet this isn't as helpful/meaningful for returning players. Many returning players are looking for different features, one being game stability, which new players might now know about.
As a returning player, below are the questions I hope that SDS answers, which are different than many new players. I don't expect them to answer the questions in a stream, yet some kind of statement, response or FAQ with more details would be greatly appreciated. If you have questions as well, go ahead and leave them here.
Engineering likely 'branched' the code. Did the bugs found in '21 get double-committed (or sync'd) into the '22 branch, or will we be starting all over and finding many of the same bugs again in '22 that were fixed in '21??
For example, the "collection duplicate bug" ..... is that fixed from the very beginning in '22, or are people going to flood support again getting this fixed if they make a mistake?SDS, do you know the root cause of the crashes/freezes in '21?? Memory leak? Have you run static-analysis against the code to find memory leaks?
Is the issue a timing issue? What specifically triggers the code to loop, and thus hang?Anymore information you can share about the root cause of the hangs, that we can look out as players that could help you debug the root cause (if you don't know what it is)?
Is the issue in the code that causes the hangs an issue in the game itself, or it's interaction with the OS (PlayStation OS, Xbox OS, etc.)??? Are the hangs seen more often if the users are on different platforms (ie - PS4 and Xbox Series X|S, PS5 to Xbox, etc)?
Is there anything we can do as users to prevent the hangs?? (Ie - Always plug in our consoles (if possible) instead of using WiFi? Close the MLBTS app after playing for x number of hours, etc? (Closing/Killing the app completely might help, if it is in fact a memory leak somewhere in the code.) Any recommendations that you (SDS) have that leads to less hangs?
Also, not looking for a marketing/sales answer that states ...."all the crashes from '21 are fixed in '22", which we all know is not true. Looking for actual, technical reasons, recommendations you may have to avoid game freezes and/or things that we can do to help and/or prevent crashes.
How many CFD (customer found defects) have been committed into '22?? What percentage of the code committed in '22 is new features versus CFD's?
What changes were made to your support team (increased headcount?), tools and or processes that will allow you to respond to issues faster in '22 than '21??
Subsequently, can you provide some metrics regarding your support team and also a breakdown of the cases you receive?
Ie....
30% of cases involve crashes
20% of cases involve chasing down players with inappropriate content
10% of cases are caused by backend, database issues
15% are caused by backend server issues related to load/performance/etc?X number of cases are handled by frontend support
Y number of cases requires backend engineering supportHow many cases were caused by bad code that was pushed (like a .12 release....that immediately required a .13 code update to go out)?
Some breakdown numbers would be great.
Oh...and another set of regression questions I'd like to see SDS Engineering answer....is for 18,19,20,21 .... what do their regression metrics look like? Are bug fixes for older releases not making it into their newer releases, or are their regression bugs trending down between releases??? Their answer would tell us a lot about the code quality, TBH, and would be great to know as well.
Will '22 support 120fps, specifically 4k@120?? Everything that I have seen so far leads me to believe that '22 will still only support 60fps, even though both Sony and Microsoft have released features that would easily allow the game to get 120fps. Since Sony and Microsoft have both issued patches to bring 120fps support to games....what is the holdup for why you are not implementing the fix?? I know why you didn't want to include it in '21, yet the same reason isn't valid for why it is not in '22. It seems there is not a good technical reason why 120fps should not be in '22....so please enable 4k@120fps in '22.....as I know it can easily be done, and you know that, too.
Anyway, for returning players the answers to questions like above are more interesting than just the regular marketing slides that will say "'22 is incredible". Returning players want to know that the game will be more stable and also have some, real, techological advancement (4k@120fps), not just marketing hyped slides.Oh...and as a parent buying deciding whether to buy the game or not for my kids, I also want to know the answers of above. '20 and '21 are very similar....and frankly, without the game having 4k@120fps ....I'm having a hard time justifying getting '22, which has a cascading effect of additional lost sales. If I don't get it for myself and my kids, I talk with other parents and they won't get it for their kids, they talk to other parents, etc. In addition, the last couple of years I have bought copies of the game for 5 to 10 other people (not including my kid's friends). I'm not the only parent that makes this calculation every year (same calculation we use to determine which system to buy for our kids, be it a PS5 or Xbox).....and with Covid likely coming to an end later this year....there will be many more options of what to spend $$ on this year. Thus, if I decide to buy The Show '22, I at least want to make sure it has the features I want (4k@120) along with metrics and answers to questions that show it will be a stable game this year ....otherwise I am far less inclined to buy it this year TBH.
Absent real questions like above being answered, it will be harder to convince me to buy '22. I don't want the same game as prior years (that have a lot of bugs in them), I want a better, more stable product, and so far what I have seen hasn't convinced me this is the case in regard to '22. Additionally, I am the only one thinking this way. I know multiple streamers who are setting up second accounts to play other games, because they are concerned about just being dependent on MLBTS, especially since it is so buggy. The streamers are concerned about their revenue streams being dependent on a buggy game, as it makes it harder for them to make content. Hopefully, SDS engineering ( and not SDS marketing) will answer these questions honestly, to put us all at a little more ease in regard to '22.
Can SDS Engineering comment on the off-PCI homers? Personally, I think the issue is not really an issue, yet rather an offset/timing bug between the hitting engine code and the display code. I think sometimes that code that displays the hitting location displays slightly incorrectly in relation to the actual hitting engine code. The display code of the hitting feedback would be single-threaded code, dependent on the actual hitting engine code. I am tired of listening to people complain that "this was an off-PCI home run", when in reality it probably was not, yet rather just that their is a bug in the hitting feedback display code that makes it look worse than it is. Some comment from SDS engineering regarding if there is a disconnect between the actual hitting engine code and the feedback display code would be great. Maybe something that says "....The hitting display feedback is not always 100% correct, and sometimes displays off-PCI home runs, that are in-fact, actual home runs, yet just don't always display correctly. We are aware of the issue and it is a bug, yet rest assured, off-PCI home runs are actual home-runs and it is just a bug in our hitting feedback code." Some statement like this would be much appreciated.
Content filters to limit inappropriate content......did they receive significant updates in '22?? Seemed like their were no inappropriate content filters that actually worked in '21. Hopefully, this code was fixed in '22 (<cough, cough>).
(Coincidentally, just some basic database scans on the backend that looked for offending words would be great ..... and could be done in an automated manner. User puts offending words for their team name from the app on their Playstation, Xbox or Switch device). Scan runs once a night on the backend looking for offending items....and removes any it finds by just doing a substitution and replace of the offending content. In addition, if the backend scan finds anything offensive...it automatically keeps track of how many times the user put some offensive content in the game....and after three strikes (scans) that identify offensive material....their account gets suspended for x amount of days. After 6 strikes .... they get suspended for a week, 9 strikes ..... 2 weeks, etc. This is an area in the code that needs significant improvement.
Please attach your Social Security Number and Bank Routing Numbers to all replies. Thanks in advance.
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@tvsectog_xbl said in Lipstick on a pig:
@ikasnu_psn said in Lipstick on a pig:
@tvsectog_xbl said in Lipstick on a pig:
....oh....and SDS, after watching above and reading all of those comments.... can you also answer the questions below?
SDS has three main audiences this time of year.
New Players
Returning Players
Parents.... who are financially responsible for the purchases
It seems that much of the the marketing hype focuses on gaining 'new' players, yet this isn't as helpful/meaningful for returning players. Many returning players are looking for different features, one being game stability, which new players might now know about.
As a returning player, below are the questions I hope that SDS answers, which are different than many new players. I don't expect them to answer the questions in a stream, yet some kind of statement, response or FAQ with more details would be greatly appreciated. If you have questions as well, go ahead and leave them here.
Engineering likely 'branched' the code. Did the bugs found in '21 get double-committed (or sync'd) into the '22 branch, or will we be starting all over and finding many of the same bugs again in '22 that were fixed in '21??
For example, the "collection duplicate bug" ..... is that fixed from the very beginning in '22, or are people going to flood support again getting this fixed if they make a mistake?SDS, do you know the root cause of the crashes/freezes in '21?? Memory leak? Have you run static-analysis against the code to find memory leaks?
Is the issue a timing issue? What specifically triggers the code to loop, and thus hang?Anymore information you can share about the root cause of the hangs, that we can look out as players that could help you debug the root cause (if you don't know what it is)?
Is the issue in the code that causes the hangs an issue in the game itself, or it's interaction with the OS (PlayStation OS, Xbox OS, etc.)??? Are the hangs seen more often if the users are on different platforms (ie - PS4 and Xbox Series X|S, PS5 to Xbox, etc)?
Is there anything we can do as users to prevent the hangs?? (Ie - Always plug in our consoles (if possible) instead of using WiFi? Close the MLBTS app after playing for x number of hours, etc? (Closing/Killing the app completely might help, if it is in fact a memory leak somewhere in the code.) Any recommendations that you (SDS) have that leads to less hangs?
Also, not looking for a marketing/sales answer that states ...."all the crashes from '21 are fixed in '22", which we all know is not true. Looking for actual, technical reasons, recommendations you may have to avoid game freezes and/or things that we can do to help and/or prevent crashes.
How many CFD (customer found defects) have been committed into '22?? What percentage of the code committed in '22 is new features versus CFD's?
What changes were made to your support team (increased headcount?), tools and or processes that will allow you to respond to issues faster in '22 than '21??
Subsequently, can you provide some metrics regarding your support team and also a breakdown of the cases you receive?
Ie....
30% of cases involve crashes
20% of cases involve chasing down players with inappropriate content
10% of cases are caused by backend, database issues
15% are caused by backend server issues related to load/performance/etc?X number of cases are handled by frontend support
Y number of cases requires backend engineering supportHow many cases were caused by bad code that was pushed (like a .12 release....that immediately required a .13 code update to go out)?
Some breakdown numbers would be great.
Oh...and another set of regression questions I'd like to see SDS Engineering answer....is for 18,19,20,21 .... what do their regression metrics look like? Are bug fixes for older releases not making it into their newer releases, or are their regression bugs trending down between releases??? Their answer would tell us a lot about the code quality, TBH, and would be great to know as well.
Will '22 support 120fps, specifically 4k@120?? Everything that I have seen so far leads me to believe that '22 will still only support 60fps, even though both Sony and Microsoft have released features that would easily allow the game to get 120fps. Since Sony and Microsoft have both issued patches to bring 120fps support to games....what is the holdup for why you are not implementing the fix?? I know why you didn't want to include it in '21, yet the same reason isn't valid for why it is not in '22. It seems there is not a good technical reason why 120fps should not be in '22....so please enable 4k@120fps in '22.....as I know it can easily be done, and you know that, too.
Anyway, for returning players the answers to questions like above are more interesting than just the regular marketing slides that will say "'22 is incredible". Returning players want to know that the game will be more stable and also have some, real, techological advancement (4k@120fps), not just marketing hyped slides.Oh...and as a parent buying deciding whether to buy the game or not for my kids, I also want to know the answers of above. '20 and '21 are very similar....and frankly, without the game having 4k@120fps ....I'm having a hard time justifying getting '22, which has a cascading effect of additional lost sales. If I don't get it for myself and my kids, I talk with other parents and they won't get it for their kids, they talk to other parents, etc. In addition, the last couple of years I have bought copies of the game for 5 to 10 other people (not including my kid's friends). I'm not the only parent that makes this calculation every year (same calculation we use to determine which system to buy for our kids, be it a PS5 or Xbox).....and with Covid likely coming to an end later this year....there will be many more options of what to spend $$ on this year. Thus, if I decide to buy The Show '22, I at least want to make sure it has the features I want (4k@120) along with metrics and answers to questions that show it will be a stable game this year ....otherwise I am far less inclined to buy it this year TBH.
Absent real questions like above being answered, it will be harder to convince me to buy '22. I don't want the same game as prior years (that have a lot of bugs in them), I want a better, more stable product, and so far what I have seen hasn't convinced me this is the case in regard to '22. Additionally, I am the only one thinking this way. I know multiple streamers who are setting up second accounts to play other games, because they are concerned about just being dependent on MLBTS, especially since it is so buggy. The streamers are concerned about their revenue streams being dependent on a buggy game, as it makes it harder for them to make content. Hopefully, SDS engineering ( and not SDS marketing) will answer these questions honestly, to put us all at a little more ease in regard to '22.
Can SDS Engineering comment on the off-PCI homers? Personally, I think the issue is not really an issue, yet rather an offset/timing bug between the hitting engine code and the display code. I think sometimes that code that displays the hitting location displays slightly incorrectly in relation to the actual hitting engine code. The display code of the hitting feedback would be single-threaded code, dependent on the actual hitting engine code. I am tired of listening to people complain that "this was an off-PCI home run", when in reality it probably was not, yet rather just that their is a bug in the hitting feedback display code that makes it look worse than it is. Some comment from SDS engineering regarding if there is a disconnect between the actual hitting engine code and the feedback display code would be great. Maybe something that says "....The hitting display feedback is not always 100% correct, and sometimes displays off-PCI home runs, that are in-fact, actual home runs, yet just don't always display correctly. We are aware of the issue and it is a bug, yet rest assured, off-PCI home runs are actual home-runs and it is just a bug in our hitting feedback code." Some statement like this would be much appreciated.
Content filters to limit inappropriate content......did they receive significant updates in '22?? Seemed like their were no inappropriate content filters that actually worked in '21. Hopefully, this code was fixed in '22 (<cough, cough>).
(Coincidentally, just some basic database scans on the backend that looked for offending words would be great ..... and could be done in an automated manner. User puts offending words for their team name from the app on their Playstation, Xbox or Switch device). Scan runs once a night on the backend looking for offending items....and removes any it finds by just doing a substitution and replace of the offending content. In addition, if the backend scan finds anything offensive...it automatically keeps track of how many times the user put some offensive content in the game....and after three strikes (scans) that identify offensive material....their account gets suspended for x amount of days. After 6 strikes .... they get suspended for a week, 9 strikes ..... 2 weeks, etc. This is an area in the code that needs significant improvement.
TL;DR
It's okay if it was too long for you to read...as you probably wouldn't have understood it anyway.
Software Engineering/Software Quality/Customer Rights/Consumer Rights/Bait-and-Switch/False Advertising ..... concepts that I know SDS and Sony both understand (and their lawyers understand).
Can confirm am dumb.
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@chuckclc_psn said in Lipstick on a pig:
@tvsectog_xbl said in Lipstick on a pig:
Will '22 support 120fps, specifically 4k@120?? Everything that I have seen so far leads me to believe that '22 will still only support 60fps, even though both Sony and Microsoft have released features that would easily allow the game to get 120fps. Since Sony and Microsoft have both issued patches to bring 120fps support to games....what is the holdup for why you are not implementing the fix?? I know why you didn't want to include it in '21, yet the same reason isn't valid for why it is not in '22. It seems there is not a good technical reason why 120fps should not be in '22....so please enable 4k@120fps in '22.....as I know it can easily be done, and you know that, too.
Anyway, for returning players the answers to questions like above are more interesting than just the regular marketing slides that will say "'22 is incredible". Returning players want to know that the game will be more stable and also have some, real, techological advancement (4k@120fps), not just marketing hyped slides.
Oh...and as a parent buying deciding whether to buy the game or not for my kids, I also want to know the answers of above. '20 and '21 are very similar....and frankly, without the game having 4k@120fps ....I'm having a hard time justifying getting '22, which has a cascading effect of additional lost sales. If I don't get it for myself and my kids, I talk with other parents and they won't get it for their kids, they talk to other parents, etc. In addition, the last couple of years I have bought copies of the game for 5 to 10 other people (not including my kid's friends). I'm not the only parent that makes this calculation every year (same calculation we use to determine which system to buy for our kids, be it a PS5 or Xbox).....and with Covid likely coming to an end later this year....there will be many more options of what to spend $$ on this year. Thus, if I decide to buy The Show '22, I at least want to make sure it has the features I want (4k@120) along with metrics and answers to questions that show it will be a stable game this year ....otherwise I am far less inclined to buy it this year TBH.Kind of barking up the wrong tree here. Until Sony brings VRR to the PS5 we will probably not see this. Especially at 4k. Sony has been lacking way behind in tech that isnt even new.
No, not really. If Sony/SDS doesn't include 120 because of PS5 VRR issues.... it is essentially weakening it's product, because Xbox supports 120 and VRR correctly. If Sony weakens it's product (that it owns) on a competitor's platform because it can't use an advanced feature.... that is against the law from what I have been told by lawyers.
https://support.xbox.com/en-US/help/hardware-network/display-sound/fps-boost-and-auto-hdr
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@chuckclc_psn said in Lipstick on a pig:
@tvsectog_xbl said in Lipstick on a pig:
Will '22 support 120fps, specifically 4k@120?? Everything that I have seen so far leads me to believe that '22 will still only support 60fps, even though both Sony and Microsoft have released features that would easily allow the game to get 120fps. Since Sony and Microsoft have both issued patches to bring 120fps support to games....what is the holdup for why you are not implementing the fix?? I know why you didn't want to include it in '21, yet the same reason isn't valid for why it is not in '22. It seems there is not a good technical reason why 120fps should not be in '22....so please enable 4k@120fps in '22.....as I know it can easily be done, and you know that, too.
Anyway, for returning players the answers to questions like above are more interesting than just the regular marketing slides that will say "'22 is incredible". Returning players want to know that the game will be more stable and also have some, real, techological advancement (4k@120fps), not just marketing hyped slides.
Oh...and as a parent buying deciding whether to buy the game or not for my kids, I also want to know the answers of above. '20 and '21 are very similar....and frankly, without the game having 4k@120fps ....I'm having a hard time justifying getting '22, which has a cascading effect of additional lost sales. If I don't get it for myself and my kids, I talk with other parents and they won't get it for their kids, they talk to other parents, etc. In addition, the last couple of years I have bought copies of the game for 5 to 10 other people (not including my kid's friends). I'm not the only parent that makes this calculation every year (same calculation we use to determine which system to buy for our kids, be it a PS5 or Xbox).....and with Covid likely coming to an end later this year....there will be many more options of what to spend $$ on this year. Thus, if I decide to buy The Show '22, I at least want to make sure it has the features I want (4k@120) along with metrics and answers to questions that show it will be a stable game this year ....otherwise I am far less inclined to buy it this year TBH.Kind of barking up the wrong tree here. Until Sony brings VRR to the PS5 we will probably not see this. Especially at 4k. Sony has been lacking way behind in tech that isnt even new.
Also... to my knowledge the PS5 runs on BSD, and the Xbox runs Windows. The graphic capabilities on Windows (Xbox) far outweigh the abilities of the BSD drivers, and thus why I suspect, from a technical standpoint, why the PS5 is behind. Very few vendors make advanced graphic drivers for BSD, which means Sony has to write the optimization code themself. The game can actually play much better on an Xbox than it can on a PS5, due to drivers and SDK capabilities that are better for Xbox development over Playstation development. Sony's kernel would be faster and more lightweight than the Windows kernel, yet all the advanced features are being written for Windows first, which is one thing that puts the PS5 at a disadvantage, technically.
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@tvsectog_xbl said in Lipstick on a pig:
@chuckclc_psn said in Lipstick on a pig:
@tvsectog_xbl said in Lipstick on a pig:
Will '22 support 120fps, specifically 4k@120?? Everything that I have seen so far leads me to believe that '22 will still only support 60fps, even though both Sony and Microsoft have released features that would easily allow the game to get 120fps. Since Sony and Microsoft have both issued patches to bring 120fps support to games....what is the holdup for why you are not implementing the fix?? I know why you didn't want to include it in '21, yet the same reason isn't valid for why it is not in '22. It seems there is not a good technical reason why 120fps should not be in '22....so please enable 4k@120fps in '22.....as I know it can easily be done, and you know that, too.
Anyway, for returning players the answers to questions like above are more interesting than just the regular marketing slides that will say "'22 is incredible". Returning players want to know that the game will be more stable and also have some, real, techological advancement (4k@120fps), not just marketing hyped slides.
Oh...and as a parent buying deciding whether to buy the game or not for my kids, I also want to know the answers of above. '20 and '21 are very similar....and frankly, without the game having 4k@120fps ....I'm having a hard time justifying getting '22, which has a cascading effect of additional lost sales. If I don't get it for myself and my kids, I talk with other parents and they won't get it for their kids, they talk to other parents, etc. In addition, the last couple of years I have bought copies of the game for 5 to 10 other people (not including my kid's friends). I'm not the only parent that makes this calculation every year (same calculation we use to determine which system to buy for our kids, be it a PS5 or Xbox).....and with Covid likely coming to an end later this year....there will be many more options of what to spend $$ on this year. Thus, if I decide to buy The Show '22, I at least want to make sure it has the features I want (4k@120) along with metrics and answers to questions that show it will be a stable game this year ....otherwise I am far less inclined to buy it this year TBH.Kind of barking up the wrong tree here. Until Sony brings VRR to the PS5 we will probably not see this. Especially at 4k. Sony has been lacking way behind in tech that isnt even new.
No, not really. If Sony/SDS doesn't include 120 because of PS5 VRR issues.... it is essentially weakening it's product, because Xbox supports 120 and VRR correctly. If Sony weakens it's product (that it owns) on a competitor's platform because it can't use an advanced feature.... that is against the law from what I have been told by lawyers.
https://support.xbox.com/en-US/help/hardware-network/display-sound/fps-boost-and-auto-hdr
I was more specifically talking about 4K @ 120fps. If the game cannot run 120FPS without dipping Sony isnt going to try it. Because of no VRR. Which means the game will encounter screen tearing and stuttering. They have plenty of other games with lesser graphics running it. And game that run it at 1080p. But they will not compete with Microsoft until they implement VRR. And Sony didnt even have VRR on its TV's until recently. And even it performs half [censored].
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@tvsectog_xbl said in Lipstick on a pig:
@ikasnu_psn said in Lipstick on a pig:
@tvsectog_xbl said in Lipstick on a pig:
....oh....and SDS, after watching above and reading all of those comments.... can you also answer the questions below?
SDS has three main audiences this time of year.
New Players
Returning Players
Parents.... who are financially responsible for the purchases
It seems that much of the the marketing hype focuses on gaining 'new' players, yet this isn't as helpful/meaningful for returning players. Many returning players are looking for different features, one being game stability, which new players might now know about.
As a returning player, below are the questions I hope that SDS answers, which are different than many new players. I don't expect them to answer the questions in a stream, yet some kind of statement, response or FAQ with more details would be greatly appreciated. If you have questions as well, go ahead and leave them here.
Engineering likely 'branched' the code. Did the bugs found in '21 get double-committed (or sync'd) into the '22 branch, or will we be starting all over and finding many of the same bugs again in '22 that were fixed in '21??
For example, the "collection duplicate bug" ..... is that fixed from the very beginning in '22, or are people going to flood support again getting this fixed if they make a mistake?SDS, do you know the root cause of the crashes/freezes in '21?? Memory leak? Have you run static-analysis against the code to find memory leaks?
Is the issue a timing issue? What specifically triggers the code to loop, and thus hang?Anymore information you can share about the root cause of the hangs, that we can look out as players that could help you debug the root cause (if you don't know what it is)?
Is the issue in the code that causes the hangs an issue in the game itself, or it's interaction with the OS (PlayStation OS, Xbox OS, etc.)??? Are the hangs seen more often if the users are on different platforms (ie - PS4 and Xbox Series X|S, PS5 to Xbox, etc)?
Is there anything we can do as users to prevent the hangs?? (Ie - Always plug in our consoles (if possible) instead of using WiFi? Close the MLBTS app after playing for x number of hours, etc? (Closing/Killing the app completely might help, if it is in fact a memory leak somewhere in the code.) Any recommendations that you (SDS) have that leads to less hangs?
Also, not looking for a marketing/sales answer that states ...."all the crashes from '21 are fixed in '22", which we all know is not true. Looking for actual, technical reasons, recommendations you may have to avoid game freezes and/or things that we can do to help and/or prevent crashes.
How many CFD (customer found defects) have been committed into '22?? What percentage of the code committed in '22 is new features versus CFD's?
What changes were made to your support team (increased headcount?), tools and or processes that will allow you to respond to issues faster in '22 than '21??
Subsequently, can you provide some metrics regarding your support team and also a breakdown of the cases you receive?
Ie....
30% of cases involve crashes
20% of cases involve chasing down players with inappropriate content
10% of cases are caused by backend, database issues
15% are caused by backend server issues related to load/performance/etc?X number of cases are handled by frontend support
Y number of cases requires backend engineering supportHow many cases were caused by bad code that was pushed (like a .12 release....that immediately required a .13 code update to go out)?
Some breakdown numbers would be great.
Oh...and another set of regression questions I'd like to see SDS Engineering answer....is for 18,19,20,21 .... what do their regression metrics look like? Are bug fixes for older releases not making it into their newer releases, or are their regression bugs trending down between releases??? Their answer would tell us a lot about the code quality, TBH, and would be great to know as well.
Will '22 support 120fps, specifically 4k@120?? Everything that I have seen so far leads me to believe that '22 will still only support 60fps, even though both Sony and Microsoft have released features that would easily allow the game to get 120fps. Since Sony and Microsoft have both issued patches to bring 120fps support to games....what is the holdup for why you are not implementing the fix?? I know why you didn't want to include it in '21, yet the same reason isn't valid for why it is not in '22. It seems there is not a good technical reason why 120fps should not be in '22....so please enable 4k@120fps in '22.....as I know it can easily be done, and you know that, too.
Anyway, for returning players the answers to questions like above are more interesting than just the regular marketing slides that will say "'22 is incredible". Returning players want to know that the game will be more stable and also have some, real, techological advancement (4k@120fps), not just marketing hyped slides.Oh...and as a parent buying deciding whether to buy the game or not for my kids, I also want to know the answers of above. '20 and '21 are very similar....and frankly, without the game having 4k@120fps ....I'm having a hard time justifying getting '22, which has a cascading effect of additional lost sales. If I don't get it for myself and my kids, I talk with other parents and they won't get it for their kids, they talk to other parents, etc. In addition, the last couple of years I have bought copies of the game for 5 to 10 other people (not including my kid's friends). I'm not the only parent that makes this calculation every year (same calculation we use to determine which system to buy for our kids, be it a PS5 or Xbox).....and with Covid likely coming to an end later this year....there will be many more options of what to spend $$ on this year. Thus, if I decide to buy The Show '22, I at least want to make sure it has the features I want (4k@120) along with metrics and answers to questions that show it will be a stable game this year ....otherwise I am far less inclined to buy it this year TBH.
Absent real questions like above being answered, it will be harder to convince me to buy '22. I don't want the same game as prior years (that have a lot of bugs in them), I want a better, more stable product, and so far what I have seen hasn't convinced me this is the case in regard to '22. Additionally, I am the only one thinking this way. I know multiple streamers who are setting up second accounts to play other games, because they are concerned about just being dependent on MLBTS, especially since it is so buggy. The streamers are concerned about their revenue streams being dependent on a buggy game, as it makes it harder for them to make content. Hopefully, SDS engineering ( and not SDS marketing) will answer these questions honestly, to put us all at a little more ease in regard to '22.
Can SDS Engineering comment on the off-PCI homers? Personally, I think the issue is not really an issue, yet rather an offset/timing bug between the hitting engine code and the display code. I think sometimes that code that displays the hitting location displays slightly incorrectly in relation to the actual hitting engine code. The display code of the hitting feedback would be single-threaded code, dependent on the actual hitting engine code. I am tired of listening to people complain that "this was an off-PCI home run", when in reality it probably was not, yet rather just that their is a bug in the hitting feedback display code that makes it look worse than it is. Some comment from SDS engineering regarding if there is a disconnect between the actual hitting engine code and the feedback display code would be great. Maybe something that says "....The hitting display feedback is not always 100% correct, and sometimes displays off-PCI home runs, that are in-fact, actual home runs, yet just don't always display correctly. We are aware of the issue and it is a bug, yet rest assured, off-PCI home runs are actual home-runs and it is just a bug in our hitting feedback code." Some statement like this would be much appreciated.
Content filters to limit inappropriate content......did they receive significant updates in '22?? Seemed like their were no inappropriate content filters that actually worked in '21. Hopefully, this code was fixed in '22 (<cough, cough>).
(Coincidentally, just some basic database scans on the backend that looked for offending words would be great ..... and could be done in an automated manner. User puts offending words for their team name from the app on their Playstation, Xbox or Switch device). Scan runs once a night on the backend looking for offending items....and removes any it finds by just doing a substitution and replace of the offending content. In addition, if the backend scan finds anything offensive...it automatically keeps track of how many times the user put some offensive content in the game....and after three strikes (scans) that identify offensive material....their account gets suspended for x amount of days. After 6 strikes .... they get suspended for a week, 9 strikes ..... 2 weeks, etc. This is an area in the code that needs significant improvement.
TL;DR
It's okay if it was too long for you to read...as you probably wouldn't have understood it anyway.
Software Engineering/Software Quality/Customer Rights/Consumer Rights/Bait-and-Switch/False Advertising ..... concepts that I know SDS and Sony both understand (and their lawyers understand).
mate your points are right but your condescending tone turns people off - why would anyone want to read your essay of a post ? you aren't speaking directly to SDS here its just normal forum talk
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@chuckclc_psn said in Lipstick on a pig:
@tvsectog_xbl said in Lipstick on a pig:
@chuckclc_psn said in Lipstick on a pig:
@tvsectog_xbl said in Lipstick on a pig:
Will '22 support 120fps, specifically 4k@120?? Everything that I have seen so far leads me to believe that '22 will still only support 60fps, even though both Sony and Microsoft have released features that would easily allow the game to get 120fps. Since Sony and Microsoft have both issued patches to bring 120fps support to games....what is the holdup for why you are not implementing the fix?? I know why you didn't want to include it in '21, yet the same reason isn't valid for why it is not in '22. It seems there is not a good technical reason why 120fps should not be in '22....so please enable 4k@120fps in '22.....as I know it can easily be done, and you know that, too.
Anyway, for returning players the answers to questions like above are more interesting than just the regular marketing slides that will say "'22 is incredible". Returning players want to know that the game will be more stable and also have some, real, techological advancement (4k@120fps), not just marketing hyped slides.
Oh...and as a parent buying deciding whether to buy the game or not for my kids, I also want to know the answers of above. '20 and '21 are very similar....and frankly, without the game having 4k@120fps ....I'm having a hard time justifying getting '22, which has a cascading effect of additional lost sales. If I don't get it for myself and my kids, I talk with other parents and they won't get it for their kids, they talk to other parents, etc. In addition, the last couple of years I have bought copies of the game for 5 to 10 other people (not including my kid's friends). I'm not the only parent that makes this calculation every year (same calculation we use to determine which system to buy for our kids, be it a PS5 or Xbox).....and with Covid likely coming to an end later this year....there will be many more options of what to spend $$ on this year. Thus, if I decide to buy The Show '22, I at least want to make sure it has the features I want (4k@120) along with metrics and answers to questions that show it will be a stable game this year ....otherwise I am far less inclined to buy it this year TBH.Kind of barking up the wrong tree here. Until Sony brings VRR to the PS5 we will probably not see this. Especially at 4k. Sony has been lacking way behind in tech that isnt even new.
No, not really. If Sony/SDS doesn't include 120 because of PS5 VRR issues.... it is essentially weakening it's product, because Xbox supports 120 and VRR correctly. If Sony weakens it's product (that it owns) on a competitor's platform because it can't use an advanced feature.... that is against the law from what I have been told by lawyers.
https://support.xbox.com/en-US/help/hardware-network/display-sound/fps-boost-and-auto-hdr
I was more specifically talking about 4K @ 120fps. If the game cannot run 120FPS without dipping Sony isnt going to try it. Because of no VRR. Which means the game will encounter screen tearing and stuttering. They have plenty of other games with lesser graphics running it. And game that run it at 1080p. But they will not compete with Microsoft until they implement VRR. And Sony didnt even have VRR on its TV's until recently. And even it performs half [censored].
The new systems (ps5/Xbox) can run 120k without any issues. The Show overall doesn't consume many resources in these new systems compared to the Microsoft Flight Simulator, which is extremely resource intensive. Driver compatibility on the PS5 is the biggest potential obstacle, yet that would be a driver-level issue, not an overall system issue. The low-level driver issues that Sony is having with 120 is probably a signaling related issue between the graphic card and monitors and TV's, not anything that the system can't handle overall.
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@thehungryhole said in Lipstick on a pig:
@tvsectog_xbl said in Lipstick on a pig:
@ikasnu_psn said in Lipstick on a pig:
@tvsectog_xbl said in Lipstick on a pig:
....oh....and SDS, after watching above and reading all of those comments.... can you also answer the questions below?
SDS has three main audiences this time of year.
New Players
Returning Players
Parents.... who are financially responsible for the purchases
It seems that much of the the marketing hype focuses on gaining 'new' players, yet this isn't as helpful/meaningful for returning players. Many returning players are looking for different features, one being game stability, which new players might now know about.
As a returning player, below are the questions I hope that SDS answers, which are different than many new players. I don't expect them to answer the questions in a stream, yet some kind of statement, response or FAQ with more details would be greatly appreciated. If you have questions as well, go ahead and leave them here.
Engineering likely 'branched' the code. Did the bugs found in '21 get double-committed (or sync'd) into the '22 branch, or will we be starting all over and finding many of the same bugs again in '22 that were fixed in '21??
For example, the "collection duplicate bug" ..... is that fixed from the very beginning in '22, or are people going to flood support again getting this fixed if they make a mistake?SDS, do you know the root cause of the crashes/freezes in '21?? Memory leak? Have you run static-analysis against the code to find memory leaks?
Is the issue a timing issue? What specifically triggers the code to loop, and thus hang?Anymore information you can share about the root cause of the hangs, that we can look out as players that could help you debug the root cause (if you don't know what it is)?
Is the issue in the code that causes the hangs an issue in the game itself, or it's interaction with the OS (PlayStation OS, Xbox OS, etc.)??? Are the hangs seen more often if the users are on different platforms (ie - PS4 and Xbox Series X|S, PS5 to Xbox, etc)?
Is there anything we can do as users to prevent the hangs?? (Ie - Always plug in our consoles (if possible) instead of using WiFi? Close the MLBTS app after playing for x number of hours, etc? (Closing/Killing the app completely might help, if it is in fact a memory leak somewhere in the code.) Any recommendations that you (SDS) have that leads to less hangs?
Also, not looking for a marketing/sales answer that states ...."all the crashes from '21 are fixed in '22", which we all know is not true. Looking for actual, technical reasons, recommendations you may have to avoid game freezes and/or things that we can do to help and/or prevent crashes.
How many CFD (customer found defects) have been committed into '22?? What percentage of the code committed in '22 is new features versus CFD's?
What changes were made to your support team (increased headcount?), tools and or processes that will allow you to respond to issues faster in '22 than '21??
Subsequently, can you provide some metrics regarding your support team and also a breakdown of the cases you receive?
Ie....
30% of cases involve crashes
20% of cases involve chasing down players with inappropriate content
10% of cases are caused by backend, database issues
15% are caused by backend server issues related to load/performance/etc?X number of cases are handled by frontend support
Y number of cases requires backend engineering supportHow many cases were caused by bad code that was pushed (like a .12 release....that immediately required a .13 code update to go out)?
Some breakdown numbers would be great.
Oh...and another set of regression questions I'd like to see SDS Engineering answer....is for 18,19,20,21 .... what do their regression metrics look like? Are bug fixes for older releases not making it into their newer releases, or are their regression bugs trending down between releases??? Their answer would tell us a lot about the code quality, TBH, and would be great to know as well.
Will '22 support 120fps, specifically 4k@120?? Everything that I have seen so far leads me to believe that '22 will still only support 60fps, even though both Sony and Microsoft have released features that would easily allow the game to get 120fps. Since Sony and Microsoft have both issued patches to bring 120fps support to games....what is the holdup for why you are not implementing the fix?? I know why you didn't want to include it in '21, yet the same reason isn't valid for why it is not in '22. It seems there is not a good technical reason why 120fps should not be in '22....so please enable 4k@120fps in '22.....as I know it can easily be done, and you know that, too.
Anyway, for returning players the answers to questions like above are more interesting than just the regular marketing slides that will say "'22 is incredible". Returning players want to know that the game will be more stable and also have some, real, techological advancement (4k@120fps), not just marketing hyped slides.Oh...and as a parent buying deciding whether to buy the game or not for my kids, I also want to know the answers of above. '20 and '21 are very similar....and frankly, without the game having 4k@120fps ....I'm having a hard time justifying getting '22, which has a cascading effect of additional lost sales. If I don't get it for myself and my kids, I talk with other parents and they won't get it for their kids, they talk to other parents, etc. In addition, the last couple of years I have bought copies of the game for 5 to 10 other people (not including my kid's friends). I'm not the only parent that makes this calculation every year (same calculation we use to determine which system to buy for our kids, be it a PS5 or Xbox).....and with Covid likely coming to an end later this year....there will be many more options of what to spend $$ on this year. Thus, if I decide to buy The Show '22, I at least want to make sure it has the features I want (4k@120) along with metrics and answers to questions that show it will be a stable game this year ....otherwise I am far less inclined to buy it this year TBH.
Absent real questions like above being answered, it will be harder to convince me to buy '22. I don't want the same game as prior years (that have a lot of bugs in them), I want a better, more stable product, and so far what I have seen hasn't convinced me this is the case in regard to '22. Additionally, I am the only one thinking this way. I know multiple streamers who are setting up second accounts to play other games, because they are concerned about just being dependent on MLBTS, especially since it is so buggy. The streamers are concerned about their revenue streams being dependent on a buggy game, as it makes it harder for them to make content. Hopefully, SDS engineering ( and not SDS marketing) will answer these questions honestly, to put us all at a little more ease in regard to '22.
Can SDS Engineering comment on the off-PCI homers? Personally, I think the issue is not really an issue, yet rather an offset/timing bug between the hitting engine code and the display code. I think sometimes that code that displays the hitting location displays slightly incorrectly in relation to the actual hitting engine code. The display code of the hitting feedback would be single-threaded code, dependent on the actual hitting engine code. I am tired of listening to people complain that "this was an off-PCI home run", when in reality it probably was not, yet rather just that their is a bug in the hitting feedback display code that makes it look worse than it is. Some comment from SDS engineering regarding if there is a disconnect between the actual hitting engine code and the feedback display code would be great. Maybe something that says "....The hitting display feedback is not always 100% correct, and sometimes displays off-PCI home runs, that are in-fact, actual home runs, yet just don't always display correctly. We are aware of the issue and it is a bug, yet rest assured, off-PCI home runs are actual home-runs and it is just a bug in our hitting feedback code." Some statement like this would be much appreciated.
Content filters to limit inappropriate content......did they receive significant updates in '22?? Seemed like their were no inappropriate content filters that actually worked in '21. Hopefully, this code was fixed in '22 (<cough, cough>).
(Coincidentally, just some basic database scans on the backend that looked for offending words would be great ..... and could be done in an automated manner. User puts offending words for their team name from the app on their Playstation, Xbox or Switch device). Scan runs once a night on the backend looking for offending items....and removes any it finds by just doing a substitution and replace of the offending content. In addition, if the backend scan finds anything offensive...it automatically keeps track of how many times the user put some offensive content in the game....and after three strikes (scans) that identify offensive material....their account gets suspended for x amount of days. After 6 strikes .... they get suspended for a week, 9 strikes ..... 2 weeks, etc. This is an area in the code that needs significant improvement.
TL;DR
It's okay if it was too long for you to read...as you probably wouldn't have understood it anyway.
Software Engineering/Software Quality/Customer Rights/Consumer Rights/Bait-and-Switch/False Advertising ..... concepts that I know SDS and Sony both understand (and their lawyers understand).
mate your points are right but your condescending tone turns people off - why would anyone want to read your essay of a post ? you aren't speaking directly to SDS here its just normal forum talk
Hopefully SDS reads the posts (they said they read the posts in the past). Hoping SDS can see, and understand the frustration. Many things I am pointing out are basic things that any software engineering team knows and understands...and everything is not rocket science. SDS is getting complacent because it is the only baseball simulation on all the platforms. Competition would force SDS to make the game better, yet it lacks competition right now ....and is taking it's customers for granted.
Additionally, the 120 work...Sony and Microsoft are doing the heavy-lifting work for 120. SDS just has to compile with the FPS Boost enabled (for Microsoft)....if they do that (as part of X|S Optimization tag they are selling the game as on Xbox) .... normal users would then be able to turn on 120fps if we wanted.
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@tvsectog_xbl said in Lipstick on a pig:
@thehungryhole said in Lipstick on a pig:
@tvsectog_xbl said in Lipstick on a pig:
@ikasnu_psn said in Lipstick on a pig:
@tvsectog_xbl said in Lipstick on a pig:
....oh....and SDS, after watching above and reading all of those comments.... can you also answer the questions below?
SDS has three main audiences this time of year.
New Players
Returning Players
Parents.... who are financially responsible for the purchases
It seems that much of the the marketing hype focuses on gaining 'new' players, yet this isn't as helpful/meaningful for returning players. Many returning players are looking for different features, one being game stability, which new players might now know about.
As a returning player, below are the questions I hope that SDS answers, which are different than many new players. I don't expect them to answer the questions in a stream, yet some kind of statement, response or FAQ with more details would be greatly appreciated. If you have questions as well, go ahead and leave them here.
Engineering likely 'branched' the code. Did the bugs found in '21 get double-committed (or sync'd) into the '22 branch, or will we be starting all over and finding many of the same bugs again in '22 that were fixed in '21??
For example, the "collection duplicate bug" ..... is that fixed from the very beginning in '22, or are people going to flood support again getting this fixed if they make a mistake?SDS, do you know the root cause of the crashes/freezes in '21?? Memory leak? Have you run static-analysis against the code to find memory leaks?
Is the issue a timing issue? What specifically triggers the code to loop, and thus hang?Anymore information you can share about the root cause of the hangs, that we can look out as players that could help you debug the root cause (if you don't know what it is)?
Is the issue in the code that causes the hangs an issue in the game itself, or it's interaction with the OS (PlayStation OS, Xbox OS, etc.)??? Are the hangs seen more often if the users are on different platforms (ie - PS4 and Xbox Series X|S, PS5 to Xbox, etc)?
Is there anything we can do as users to prevent the hangs?? (Ie - Always plug in our consoles (if possible) instead of using WiFi? Close the MLBTS app after playing for x number of hours, etc? (Closing/Killing the app completely might help, if it is in fact a memory leak somewhere in the code.) Any recommendations that you (SDS) have that leads to less hangs?
Also, not looking for a marketing/sales answer that states ...."all the crashes from '21 are fixed in '22", which we all know is not true. Looking for actual, technical reasons, recommendations you may have to avoid game freezes and/or things that we can do to help and/or prevent crashes.
How many CFD (customer found defects) have been committed into '22?? What percentage of the code committed in '22 is new features versus CFD's?
What changes were made to your support team (increased headcount?), tools and or processes that will allow you to respond to issues faster in '22 than '21??
Subsequently, can you provide some metrics regarding your support team and also a breakdown of the cases you receive?
Ie....
30% of cases involve crashes
20% of cases involve chasing down players with inappropriate content
10% of cases are caused by backend, database issues
15% are caused by backend server issues related to load/performance/etc?X number of cases are handled by frontend support
Y number of cases requires backend engineering supportHow many cases were caused by bad code that was pushed (like a .12 release....that immediately required a .13 code update to go out)?
Some breakdown numbers would be great.
Oh...and another set of regression questions I'd like to see SDS Engineering answer....is for 18,19,20,21 .... what do their regression metrics look like? Are bug fixes for older releases not making it into their newer releases, or are their regression bugs trending down between releases??? Their answer would tell us a lot about the code quality, TBH, and would be great to know as well.
Will '22 support 120fps, specifically 4k@120?? Everything that I have seen so far leads me to believe that '22 will still only support 60fps, even though both Sony and Microsoft have released features that would easily allow the game to get 120fps. Since Sony and Microsoft have both issued patches to bring 120fps support to games....what is the holdup for why you are not implementing the fix?? I know why you didn't want to include it in '21, yet the same reason isn't valid for why it is not in '22. It seems there is not a good technical reason why 120fps should not be in '22....so please enable 4k@120fps in '22.....as I know it can easily be done, and you know that, too.
Anyway, for returning players the answers to questions like above are more interesting than just the regular marketing slides that will say "'22 is incredible". Returning players want to know that the game will be more stable and also have some, real, techological advancement (4k@120fps), not just marketing hyped slides.Oh...and as a parent buying deciding whether to buy the game or not for my kids, I also want to know the answers of above. '20 and '21 are very similar....and frankly, without the game having 4k@120fps ....I'm having a hard time justifying getting '22, which has a cascading effect of additional lost sales. If I don't get it for myself and my kids, I talk with other parents and they won't get it for their kids, they talk to other parents, etc. In addition, the last couple of years I have bought copies of the game for 5 to 10 other people (not including my kid's friends). I'm not the only parent that makes this calculation every year (same calculation we use to determine which system to buy for our kids, be it a PS5 or Xbox).....and with Covid likely coming to an end later this year....there will be many more options of what to spend $$ on this year. Thus, if I decide to buy The Show '22, I at least want to make sure it has the features I want (4k@120) along with metrics and answers to questions that show it will be a stable game this year ....otherwise I am far less inclined to buy it this year TBH.
Absent real questions like above being answered, it will be harder to convince me to buy '22. I don't want the same game as prior years (that have a lot of bugs in them), I want a better, more stable product, and so far what I have seen hasn't convinced me this is the case in regard to '22. Additionally, I am the only one thinking this way. I know multiple streamers who are setting up second accounts to play other games, because they are concerned about just being dependent on MLBTS, especially since it is so buggy. The streamers are concerned about their revenue streams being dependent on a buggy game, as it makes it harder for them to make content. Hopefully, SDS engineering ( and not SDS marketing) will answer these questions honestly, to put us all at a little more ease in regard to '22.
Can SDS Engineering comment on the off-PCI homers? Personally, I think the issue is not really an issue, yet rather an offset/timing bug between the hitting engine code and the display code. I think sometimes that code that displays the hitting location displays slightly incorrectly in relation to the actual hitting engine code. The display code of the hitting feedback would be single-threaded code, dependent on the actual hitting engine code. I am tired of listening to people complain that "this was an off-PCI home run", when in reality it probably was not, yet rather just that their is a bug in the hitting feedback display code that makes it look worse than it is. Some comment from SDS engineering regarding if there is a disconnect between the actual hitting engine code and the feedback display code would be great. Maybe something that says "....The hitting display feedback is not always 100% correct, and sometimes displays off-PCI home runs, that are in-fact, actual home runs, yet just don't always display correctly. We are aware of the issue and it is a bug, yet rest assured, off-PCI home runs are actual home-runs and it is just a bug in our hitting feedback code." Some statement like this would be much appreciated.
Content filters to limit inappropriate content......did they receive significant updates in '22?? Seemed like their were no inappropriate content filters that actually worked in '21. Hopefully, this code was fixed in '22 (<cough, cough>).
(Coincidentally, just some basic database scans on the backend that looked for offending words would be great ..... and could be done in an automated manner. User puts offending words for their team name from the app on their Playstation, Xbox or Switch device). Scan runs once a night on the backend looking for offending items....and removes any it finds by just doing a substitution and replace of the offending content. In addition, if the backend scan finds anything offensive...it automatically keeps track of how many times the user put some offensive content in the game....and after three strikes (scans) that identify offensive material....their account gets suspended for x amount of days. After 6 strikes .... they get suspended for a week, 9 strikes ..... 2 weeks, etc. This is an area in the code that needs significant improvement.
TL;DR
It's okay if it was too long for you to read...as you probably wouldn't have understood it anyway.
Software Engineering/Software Quality/Customer Rights/Consumer Rights/Bait-and-Switch/False Advertising ..... concepts that I know SDS and Sony both understand (and their lawyers understand).
mate your points are right but your condescending tone turns people off - why would anyone want to read your essay of a post ? you aren't speaking directly to SDS here its just normal forum talk
Hopefully SDS reads the posts (they said they read the posts in the past). Hoping SDS can see, and understand the frustration. Many things I am pointing out are basic things that any software engineering team knows and understands...and everything is not rocket science. SDS is getting complacent because it is the only baseball simulation on all the platforms. Competition would force SDS to make the game better, yet it lacks competition right now ....and is taking it's customers for granted.
Additionally, the 120 work...Sony and Microsoft are doing the heavy-lifting work for 120. SDS just has to compile with the FPS Boost enabled (for Microsoft)....if they do that (as part of X|S Optimization tag they are selling the game as on Xbox) .... normal users would then be able to turn on 120fps if we wanted.
i hear you pal i hear ya
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Every day I play this game and read these posts, I thank God that I know absolutely nothing about computers and oy play this One video game, because to me, it's amazing. I have a ton of fun, love the content and do not understand a word of what you're saying.
That is not to say that I don't respect your point if view and if I was an expert on computers and video games, I'm sure I'd see the cracks in the facade. That's the problem with being an expert about something you love, it's hard not see all its flaws.
I haven't played a video game regularly since junior high when I played High Heat. So, to me, this game is fantastic.
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Naivety can be a blessing thats for sure.
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I'm not judging this years game based on a short, blink and you'll miss it trailer, I want to see all the vids first.
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@ericulous1_psn said in Lipstick on a pig:
Every day I play this game and read these posts, I thank God that I know absolutely nothing about computers and oy play this One video game, because to me, it's amazing. I have a ton of fun, love the content and do not understand a word of what you're saying.
That is not to say that I don't respect your point if view and if I was an expert on computers and video games, I'm sure I'd see the cracks in the facade. That's the problem with being an expert about something you love, it's hard not see all its flaws.
I haven't played a video game regularly since junior high when I played High Heat. So, to me, this game is fantastic.
i hear you mate its one of the few games i still play - its great to be critical like this poster, at the same time also to just be content with these privileges that we get in gaming itself, having time off, many places in the world don't have this luxury
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@ericulous1_psn said in Lipstick on a pig:
Every day I play this game and read these posts, I thank God that I know absolutely nothing about computers and oy play this One video game, because to me, it's amazing. I have a ton of fun, love the content and do not understand a word of what you're saying.
That is not to say that I don't respect your point if view and if I was an expert on computers and video games, I'm sure I'd see the cracks in the facade. That's the problem with being an expert about something you love, it's hard not see all its flaws.
I haven't played a video game regularly since junior high when I played High Heat. So, to me, this game is fantastic.
@ericulous1_psn @TheHungryHole
I hear you/understand where you are coming from. I've used computers for my whole life, since I was 7 (around 40 years now) ...so a lot of this comes I wish I didn't understand this stuff so well a lot of the time, TBH.
Like you, I am not a big gamer....I only play MLBTS, NHL '21/'22 (with my kids), and Microsoft's Flight Simulator. My main game though is MLBTS...and my kids think I am crazy for playing it, and they think it is harder than the games they play (for me it is easier, yet I've had ton of practice playing MLBTS).
The reason for this thread is to hopefully get SDS to make minor adjustments that will make the game even better. They made some pretty big mistakes with '21. Realistically, '21 should have never been released. TBH ...if other software companies released a product like '21 in the state it was in, there would've been multi-million dollar lawsuits against those companies. SDS thinks they are protected from lawsuits, yet in reality they are not. The games market is made up of kids, and realistically the kids just get taken advantage of by game developers who release whatever code they want...as they know kid's won't know how to answer/respond and will just live with it (which, frankly, is just not right).
My comments above are not only to make the game better for myself, yet also kids who don't know how to/or what to say to make the game better. SDS and other game companies might think their customers are actually kids, yet they aren't, really. Their customers are the parents/aunts/uncles/grandparents who pay for the game year and year out. If we don't buy the game, the kids don't play it.
So, as both a parent and a player of the game....yes, I am going to voice my opinion when I see significant shortcomings in the product. Essentially, with my comments I am speaking with my wallet .... and I have very little interest in '22 right now based on my last few years playing the game and what I see in '22 so far. '22 looks to be a pass/yawn release right now....and not a big upgrade (heck, I don't think SDS will even compile the code with FPS Boost patch .... which is just irresponsible and negligent on their part). It is up to us who understand the shortcomings to point them out to make the product better so that those who can't speak up/don't understand the issues can benefit.
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While I don't think any points you are making are wrong the top 2 ways to get SDS to ignore your posts:
Be insulting
Mention lawsuitsAlso as far as lawsuits and everything, I Don't think they have much to worry about if EA isn't being shut down considering they have a much more forgiving model as far as just earning things through gameplay.
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@kovz88_psn said in Lipstick on a pig:
While I don't think any points you are making are wrong the top 2 ways to get SDS to ignore your posts:
Be insulting
Mention lawsuitsAlso as far as lawsuits and everything, I Don't think they have much to worry about if EA isn't being shut down considering they have a much more forgiving model as far as just earning things through gameplay.
Yeah, look at BF2042, now there are rumors of potential lawsuits, but even that isn't a slam dunk if sued they'd lose kind of thing, no way any lawsuit against MLB would have merit in the eyes of a court.
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Ok, so from what I can gather from this post is that you come on here berating this company and post a video from a streamer, who like most streamers berate the game when it's not going their way but praise it when it goes their way, who says they're tired if the game; yet will have it day 1 and will probably have the LS Collection completed.
And then on the up side, after bashing them, you type up a manifesto worth of questions about the game's issues.
See you in 22.
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