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New active user error

Locked User to User Help

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THEONLYBOBERTJR_XBL
wrote on last edited by

#1

Whenever I try to play, the login screen says “New active user” and then my username. This then doesn’t let me control my players. For example, whenever I try to play RTTS or diamond dynasty, it won’t let me control my player or teams. Please help.
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AllocDalloc1180_XBL
wrote on last edited by

#2

same problem for over a month, no solution yet...
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