Lost all progress
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I unlinked everything and everything is still missing. I put in a ticket, is it able to be recovered? No stubs,all cards gone. Hope they can recover.
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I try to claim my twitch drops and end up losing everything, my inventory, stubbs, double daily rewards. I put a ticket hope can get all my progress back. Thanks
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@steelnation1975 said in Lost all progress:
I try to claim my twitch drops and end up losing everything, my inventory, stubbs, double daily rewards. I put a ticket hope can get all my progress back. Thanks
No data is lost, it is just pointing to the incorrect account. If you unlinked your account and it still shows the incorrect information, submit a ticket and they should be able to resolve it.
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Thank you. I hope so.
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Hopefully this is a little more streamlined next year. Silly that twitch says I'm linked, the show says I'm linked, but still no drop packs. Crazy unuser friendly. But twitch has always been very clunky, poor UI, and not user friendly
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Thanks SDS I got all my stuff backs, followed the instructions and all set
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Unfortunately the directions didn’t work for me. All mine still lost. How long does a ticket request usually take?
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Unfortunately the directions didn’t work for me. All mine still lost. How long does a ticket request usually take?
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Secondary question; I linked my accounts but none of my earlier progress from my Xbox account has moved over to my PS5 account. What have I missed @Collin_SDS_PSN ?
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@xxfireflyxx69_mlbts said in Lost all progress:
Secondary question; I linked my accounts but none of my earlier progress from my Xbox account has moved over to my PS5 account. What have I missed @Collin_SDS_PSN ?
You have to pick which account will become the "primary account". It will not merge data.
So if you played on PlayStation and were level 20 with 250,000 Stubs and if you played on Xbox and got to level 5 with 75,000 Stubs, and then decide to link your accounts, you must pick the one you feel is the most valuable and that will become the "Primary Account".
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@collin_sds_psn said in Lost all progress:
@xxfireflyxx69_mlbts said in Lost all progress:
Secondary question; I linked my accounts but none of my earlier progress from my Xbox account has moved over to my PS5 account. What have I missed @Collin_SDS_PSN ?
You have to pick which account will become the "primary account". It will not merge data.
So if you played on PlayStation and were level 20 with 250,000 Stubs and if you played on Xbox and got to level 5 with 75,000 Stubs, and then decide to link your accounts, you must pick the one you feel is the most valuable and that will become the "Primary Account".
So things like old bosses collected and other cards collected in your inventory don't transfer across?
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@xxfireflyxx69_mlbts said in Lost all progress:
So things like old bosses collected and other cards collected in your inventory don't transfer across?
Depends what you picked as your "Primary Account".
If you had a bunch of cards, stubs and xp on one account, but when linking account pick the account that doesn't have that same progress, then you won't be able to access it.
All cards, XP or Stubs progress is associated to an account (PSN or Xbox). Linking your account just tells the game and online system that a specific account and information will now be the primary as a base and shared with the other linked account, so all accounts will see that as the 'base' account and all future progress will be applied to that base.
If you had two accounts with progress that were not linked, and then decided to link them, you have to select which account will become the new base. This is a very important part of the linking process when it asks you to pick an account and it will display the level and stubs amount to help you pick the account you want to continue to using across both platforms.
One thing to note, nothing is deleted. If you link and feel you have lost something, you can unlink which should tell the game to look at that original account. If you continue to see something missing, submit a ticket.
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@collin_sds_psn said in Lost all progress:
@xxfireflyxx69_mlbts said in Lost all progress:
So things like old bosses collected and other cards collected in your inventory don't transfer across?
Depends what you picked as your "Primary Account".
If you had a bunch of cards, stubs and xp on one account, but when linking account pick the account that doesn't have that same progress, then you won't be able to access it.
All cards, XP or Stubs progress is associated to an account (PSN or Xbox). Linking your account just tells the game and online system that a specific account and information will now be the primary as a base and shared with the other linked account, so all accounts will see that as the 'base' account and all future progress will be applied to that base.
If you had two accounts with progress that were not linked, and then decided to link them, you have to select which account will become the new base. This is a very important part of the linking process when it asks you to pick an account and it will display the level and stubs amount to help you pick the account you want to continue to using across both platforms.
One thing to note, nothing is deleted. If you link and feel you have lost something, you can unlink which should tell the game to look at that original account. If you continue to see something missing, submit a ticket.
Thank you. I will try the process again and see if my bosses come across to my PS5. Thanks again.
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What is the estimated time it usually takes for SDS to answer a ticket request?
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@tyerfryer77_mlbts said in Lost all progress:
What is the estimated time it usually takes for SDS to answer a ticket request?
At least 3 or 4 months. They're an absolute joke.. Sorry this happened to you and so many others. Nothing like doing what a dev tells you and it erases everything you have and then they give you the silent treatment. My advice is to play something else. Unless a Xmas miracle happens, you're not getting your stuff back. They have no idea how to change or fix it. They just keep coming up with bandaid fixes that make it worse.
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OMG are you serious? That’s absolutely absurd.
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Ok maybe I should be asking this question…..if I was to start over, how do I replay the innings when they are all gone? Start with the 8th inning? What if I just purchased the game today, you start in the 8th inning for DD? What about all the daily moments I did? I’m notta happy!
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I’m not sure if SDS fixed it or me playing around in the show account fixed it but I’m back to normal with all my stuff. Thank you to all that replied trying to help me. SDS if you fixed it thank you too.
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