42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!
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i sent like four tickets. and was polite and just stated my case. patience and politeness are key
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Do you happen to have his email?
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All I'm saying is a 1 month turnaround for help desk tickets on a game that has a 1 year expiration date as a semi-live service is a major OOF.
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I'm in line about a week now. Hopefully I can get my dup TA3 card switched to German so I can lock in Acuna.
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I accidentally got two of the same team banners but luckily, that wont affect anything. I just wont have a Yankees banner ever and I will never lose sleep over that.
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you have to be patient, persistent and POLITE
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Congrats man. I have the same issue and I’ve been waiting for almost 2 months, but no fix yet.
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If anyone has ever wondered why warning labels were needed......coffee hot.....
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Always good to hear that!
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@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
A full month, SDS should do better than that, I selected two Matt Olson’s on TA3
maybe don't screw up? Why is it SDS's fault a player made a mistake?
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@qwesty16_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
how did you get this corrected..what did you do?
i selected 2x Carlos Rodon and now can't get acuna...i just need Jose Ramirez from Team Affinity 3
I also selected two Rodons and I am a Salvador Perez card short of the Acuna collection. Small world... lol.
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@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
A full month, SDS should do better than that, I selected two Matt Olson’s on TA3
maybe don't screw up? Why is it SDS's fault a player made a mistake?
There are always smart asses that come on here blaming the user for making the mistake. Yes, we made a mistake in picking the same player twice. So we are just supposed to sit around and not say anything? A month of turnaround time is just ludicrous. This was the game's biggest launch ever (cross-platforms), so you would think they would have a faster turnaround time for this. I wonder if XBox tickets get faster turnaround time.
Not only that, why isn't there a way where once you pick a No-Sell card, it doesn't allow you to pick it again? -
@harlemgamer_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
A full month, SDS should do better than that, I selected two Matt Olson’s on TA3
maybe don't screw up? Why is it SDS's fault a player made a mistake?
There are always smart asses that come on here blaming the user for making the mistake. Yes, we made a mistake in picking the same player twice. So we are just supposed to sit around and not say anything? A month of turnaround time is just ludicrous. This was the game's biggest launch ever (cross-platforms), so you would think they would have a faster turnaround time for this. I wonder if XBox tickets get faster turnaround time.
Not only that, why isn't there a way where once you pick a No-Sell card, it doesn't allow you to pick it again?not sure why i am a smart a$$....It's the first year I am playing this and so far I got that if I have a card, don't pick it again. I maybe agree it is a bit long to fix an error. I just don't think they need to fix the error.
Maybe i picked the wrong card for a collection...should they give me a new one? oh wait...you think they should, lol.
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@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@harlemgamer_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
A full month, SDS should do better than that, I selected two Matt Olson’s on TA3
maybe don't screw up? Why is it SDS's fault a player made a mistake?
There are always smart asses that come on here blaming the user for making the mistake. Yes, we made a mistake in picking the same player twice. So we are just supposed to sit around and not say anything? A month of turnaround time is just ludicrous. This was the game's biggest launch ever (cross-platforms), so you would think they would have a faster turnaround time for this. I wonder if XBox tickets get faster turnaround time.
Not only that, why isn't there a way where once you pick a No-Sell card, it doesn't allow you to pick it again?not sure why i am a smart a$$....It's the first year I am playing this and so far I got that if I have a card, don't pick it again. I maybe agree it is a bit long to fix an error. I just don't think they need to fix the error.
Maybe i picked the wrong card for a collection...should they give me a new one? oh wait...you think they should, lol.
Proving you're an a$$ once again. If they made the cards sellable, it would negate this issue. They shouldn't tie collecting a card the way they have if you can make this big of a mistake and never get it fixed. Their error in not changing the cards to be selected only once, and still not updating it 3 months after launch, is bad service
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I really hope they can do that for me with the team affinity 3 program. I accidentally picked Gregory Soto twice instead of Nelson Cruz. In case they’re reading this my Xbox gamer tag is Mrad2010
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@mrad2010_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
I really hope they can do that for me with the team affinity 3 program. I accidentally picked Gregory Soto twice instead of Nelson Cruz. In case they’re reading this my Xbox gamer tag is Mrad2010
You need to put in a ticket through their website. Just Google "SDS ticket".
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@schwizzle_nizzle said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@harlemgamer_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
A full month, SDS should do better than that, I selected two Matt Olson’s on TA3
maybe don't screw up? Why is it SDS's fault a player made a mistake?
There are always smart asses that come on here blaming the user for making the mistake. Yes, we made a mistake in picking the same player twice. So we are just supposed to sit around and not say anything? A month of turnaround time is just ludicrous. This was the game's biggest launch ever (cross-platforms), so you would think they would have a faster turnaround time for this. I wonder if XBox tickets get faster turnaround time.
Not only that, why isn't there a way where once you pick a No-Sell card, it doesn't allow you to pick it again?not sure why i am a smart a$$....It's the first year I am playing this and so far I got that if I have a card, don't pick it again. I maybe agree it is a bit long to fix an error. I just don't think they need to fix the error.
Maybe i picked the wrong card for a collection...should they give me a new one? oh wait...you think they should, lol.
Proving you're an a$$ once again. If they made the cards sellable, it would negate this issue. They shouldn't tie collecting a card the way they have if you can make this big of a mistake and never get it fixed. Their error in not changing the cards to be selected only once, and still not updating it 3 months after launch, is bad service
agree to disagree. hardly being an a$$.
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@harlemgamer_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
A full month, SDS should do better than that, I selected two Matt Olson’s on TA3
maybe don't screw up? Why is it SDS's fault a player made a mistake?
There are always smart asses that come on here blaming the user for making the mistake. Yes, we made a mistake in picking the same player twice. So we are just supposed to sit around and not say anything? A month of turnaround time is just ludicrous. This was the game's biggest launch ever (cross-platforms), so you would think they would have a faster turnaround time for this. I wonder if XBox tickets get faster turnaround time.
Not only that, why isn't there a way where once you pick a No-Sell card, it doesn't allow you to pick it again?There's always morons who mash buttons then refuse to accept the blame.
It couldn't be more clear if you own a card.
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@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@harlemgamer_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
A full month, SDS should do better than that, I selected two Matt Olson’s on TA3
maybe don't screw up? Why is it SDS's fault a player made a mistake?
There are always smart asses that come on here blaming the user for making the mistake. Yes, we made a mistake in picking the same player twice. So we are just supposed to sit around and not say anything? A month of turnaround time is just ludicrous. This was the game's biggest launch ever (cross-platforms), so you would think they would have a faster turnaround time for this. I wonder if XBox tickets get faster turnaround time.
Not only that, why isn't there a way where once you pick a No-Sell card, it doesn't allow you to pick it again?not sure why i am a smart a$$....It's the first year I am playing this and so far I got that if I have a card, don't pick it again. I maybe agree it is a bit long to fix an error. I just don't think they need to fix the error.
Maybe i picked the wrong card for a collection...should they give me a new one? oh wait...you think they should, lol.
The fact that it's your first year playing this game is irrelevant to the logic behind all of this. Of course I know that you shouldn't pick a card you already picked, but unfortunately that's the situation I am in. I accidentally pressed the X button (PS5) on a card I had already picked and now because of that, I have to play this seemingly month-long waiting game which is just crazy to me.
I have completed all of my other Team Affinity programs and have 0 accidental duplicate picks on those. So yea, even a seasoned veteran that has been playing this game since it first came out in 2006 when David Ortiz was on the cover can make that honest mistake. And the fact that this duplicate card issue is more common than you would think, makes it so that they should fix it.
I am curious... why don't you think they should fix this? -