42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!
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Glad they helped you out. I was so paranoid of doing that while grinding for Acuna I triple-checked each card to make sure I hadn't already picked it.
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Thanks for the post on this and glad its fixed. I know a lot of people have outstanding tickets so its nice to get a rough time frame.
I put in one almost a week ago for pulling Degrom and not having him show up in my inventory so good to know they do get around to them.
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how did you get this corrected..what did you do?
i selected 2x Carlos Rodon and now can't get acuna...i just need Jose Ramirez from Team Affinity 3
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A full month, SDS should do better than that, I selected two Matt Olson’s on TA3
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i sent like four tickets. and was polite and just stated my case. patience and politeness are key
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Do you happen to have his email?
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All I'm saying is a 1 month turnaround for help desk tickets on a game that has a 1 year expiration date as a semi-live service is a major OOF.
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I'm in line about a week now. Hopefully I can get my dup TA3 card switched to German so I can lock in Acuna.
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I accidentally got two of the same team banners but luckily, that wont affect anything. I just wont have a Yankees banner ever and I will never lose sleep over that.
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you have to be patient, persistent and POLITE
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Congrats man. I have the same issue and I’ve been waiting for almost 2 months, but no fix yet.
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If anyone has ever wondered why warning labels were needed......coffee hot.....
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Always good to hear that!
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@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
A full month, SDS should do better than that, I selected two Matt Olson’s on TA3
maybe don't screw up? Why is it SDS's fault a player made a mistake?
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@qwesty16_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
how did you get this corrected..what did you do?
i selected 2x Carlos Rodon and now can't get acuna...i just need Jose Ramirez from Team Affinity 3
I also selected two Rodons and I am a Salvador Perez card short of the Acuna collection. Small world... lol.
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@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
A full month, SDS should do better than that, I selected two Matt Olson’s on TA3
maybe don't screw up? Why is it SDS's fault a player made a mistake?
There are always smart asses that come on here blaming the user for making the mistake. Yes, we made a mistake in picking the same player twice. So we are just supposed to sit around and not say anything? A month of turnaround time is just ludicrous. This was the game's biggest launch ever (cross-platforms), so you would think they would have a faster turnaround time for this. I wonder if XBox tickets get faster turnaround time.
Not only that, why isn't there a way where once you pick a No-Sell card, it doesn't allow you to pick it again? -
@harlemgamer_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
A full month, SDS should do better than that, I selected two Matt Olson’s on TA3
maybe don't screw up? Why is it SDS's fault a player made a mistake?
There are always smart asses that come on here blaming the user for making the mistake. Yes, we made a mistake in picking the same player twice. So we are just supposed to sit around and not say anything? A month of turnaround time is just ludicrous. This was the game's biggest launch ever (cross-platforms), so you would think they would have a faster turnaround time for this. I wonder if XBox tickets get faster turnaround time.
Not only that, why isn't there a way where once you pick a No-Sell card, it doesn't allow you to pick it again?not sure why i am a smart a$$....It's the first year I am playing this and so far I got that if I have a card, don't pick it again. I maybe agree it is a bit long to fix an error. I just don't think they need to fix the error.
Maybe i picked the wrong card for a collection...should they give me a new one? oh wait...you think they should, lol.
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@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@harlemgamer_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@stingrayhd_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
@fernando1221_psn said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
A full month, SDS should do better than that, I selected two Matt Olson’s on TA3
maybe don't screw up? Why is it SDS's fault a player made a mistake?
There are always smart asses that come on here blaming the user for making the mistake. Yes, we made a mistake in picking the same player twice. So we are just supposed to sit around and not say anything? A month of turnaround time is just ludicrous. This was the game's biggest launch ever (cross-platforms), so you would think they would have a faster turnaround time for this. I wonder if XBox tickets get faster turnaround time.
Not only that, why isn't there a way where once you pick a No-Sell card, it doesn't allow you to pick it again?not sure why i am a smart a$$....It's the first year I am playing this and so far I got that if I have a card, don't pick it again. I maybe agree it is a bit long to fix an error. I just don't think they need to fix the error.
Maybe i picked the wrong card for a collection...should they give me a new one? oh wait...you think they should, lol.
Proving you're an a$$ once again. If they made the cards sellable, it would negate this issue. They shouldn't tie collecting a card the way they have if you can make this big of a mistake and never get it fixed. Their error in not changing the cards to be selected only once, and still not updating it 3 months after launch, is bad service
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I really hope they can do that for me with the team affinity 3 program. I accidentally picked Gregory Soto twice instead of Nelson Cruz. In case they’re reading this my Xbox gamer tag is Mrad2010
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@mrad2010_xbl said in 42 collection accidentally picked two of the same cards. But SDS fixed the problem by giving me the last card i needed!:
I really hope they can do that for me with the team affinity 3 program. I accidentally picked Gregory Soto twice instead of Nelson Cruz. In case they’re reading this my Xbox gamer tag is Mrad2010
You need to put in a ticket through their website. Just Google "SDS ticket".
