Missing 42 series player

SDS

went to go finish the 42 series and noticed im missing 1 card even though i completed the programs. i didnt take any duplicates by mistake so i dont know why its missing. i just contacted support, has anyone had same issue and was it ever resolved?

SDS

yup, missing adames and they never answered me

friend of mine missing marte and he too was never answered

SDS

Going on 50 something days now of missing Muncy