Lost everything

Where do you contact support for losing everything on diamond dynasty?

Same thing happened to my Franchise!
I had played all the way through late September.
Next time I turned the game on, poof!
It was reset to May 5!

Have you figured anything out yet same thing just happened to me

Nope, still waiting for a response unfortunately

I’ve been waiting for a week sending emails everyday to see if I get lucky and still have yet to hear anything don’t hold your breath guys

[censored] I’m screwed then. Was playing event game. Opponent raged quit after All star team affinity Judge homerun. Score was 3-0.
Long story short no xp point and lost connection.
I go back to DD and i’m getting a tutorial.
everything was gone zero.