Cards Disappearing

SDS

Has anyone had cards constantly disappear? Happened to me with my launch packs, now I noticed it happened again. I just pulled another Scherezer and it said ‘new’. And I had a Cubs Heyward that is now gone. This is getting ridiculous. I’m sure I’ll eventually get them back, as I did with my launch pack cards, but if I don’t I will be big pissed.

SDS

happened to my friends dom smith and he never got the card back after reaching out to SDS over a week ago. they think this is ok?