Not getting rewards for topps now moments

[T-Matz_811_PSN]

I completed all of the topps now moments and got Diamond Carlos Rodon. I go back into the game the next day and He’s gone. I go to the moneys and it says I did not complete the final moment. So I completed it again and when I went to my packs, it said I had no packs. So I did all of the moments and got no reward for it.