Linked account on The Show website; lost game progress
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Isn't amazing how the customer's are troubleshooting this issue and SDS has done absolutely nothing to help for the last 9 days?
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@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@doxci_mlbts said in Linked account on The Show website; lost game progress:
Having the same issue as all of you. Really wish I had checked the forums first before attempting to link my Xbox to the account today. Currently, it looks like the reason my progress is gone is that both by Xbox and PS are linked to my Show Account, but my "The Show" account is somehow not linked, even though I'm signed in with those credentials? It says I'm signed in on the left panel, but where the PSN and Xbox show connected it says Not Connected. I'm guessing this is what everyone else sees as well?
If you are on a PS5, you may want to try installing the PS4 version on your PS5 then start it up and you may have your stuff back. Worked for a few people on here and the PS4 version on the PS5 looks pretty good until a real fix come out.
Tried it. No lick
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@theganjalama_xbl said in Linked account on The Show website; lost game progress:
@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@doxci_mlbts said in Linked account on The Show website; lost game progress:
Having the same issue as all of you. Really wish I had checked the forums first before attempting to link my Xbox to the account today. Currently, it looks like the reason my progress is gone is that both by Xbox and PS are linked to my Show Account, but my "The Show" account is somehow not linked, even though I'm signed in with those credentials? It says I'm signed in on the left panel, but where the PSN and Xbox show connected it says Not Connected. I'm guessing this is what everyone else sees as well?
If you are on a PS5, you may want to try installing the PS4 version on your PS5 then start it up and you may have your stuff back. Worked for a few people on here and the PS4 version on the PS5 looks pretty good until a real fix come out.
Tried it. No lick
Worth a shot. Sorry it didn't work for you.
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@brendanrg_mlbts said in Linked account on The Show website; lost game progress:
Isn't amazing how the customer's are troubleshooting this issue and SDS has done absolutely nothing to help for the last 9 days?
Oh, I know we are working al lot harder on this than they are. They can't even be bothered to post timely updates.
But, I'm fixing to throw in the towel and move on to something else. I'm going to hound PSN for a refund for my $100 bucks. The new MotoGP looks cool, LOL. -
@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@doxci_mlbts said in Linked account on The Show website; lost game progress:
Having the same issue as all of you. Really wish I had checked the forums first before attempting to link my Xbox to the account today. Currently, it looks like the reason my progress is gone is that both by Xbox and PS are linked to my Show Account, but my "The Show" account is somehow not linked, even though I'm signed in with those credentials? It says I'm signed in on the left panel, but where the PSN and Xbox show connected it says Not Connected. I'm guessing this is what everyone else sees as well?
If you are on a PS5, you may want to try installing the PS4 version on your PS5 then start it up and you may have your stuff back. Worked for a few people on here and the PS4 version on the PS5 looks pretty good until a real fix come out.
I saw! Currently trying this. Hoping at the very least my progress is there which will just settle my frustration a bit. I have faith in these guys fixing this stuff, as disappointing as it all is. I'm of the mind that I'd rather them be working their asses off than talking about the fixes, but some daily check-ins with the community would be nice.
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I preordered this from Best Buy. Wish I could return it so bad.
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I got an update from one of my tickets last night
“ There is an issue with unlinking accounts. We're working as best we can to get it resolved. Thank you for your reports and patience.”
Hoping the new week gets things moving in the right direction !!! -
@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@ziggyhabs_mlbts said in Linked account on The Show website; lost game progress:
@mottasmotor_MLBTS can you please explain in detail the switching profile method? What are the exact steps you need to do please
Thanks
I found this out last night. I posted what I did. Here it is:
Ok, get this. I switched profiles on my ps5 (it’s set as my home ps5) to my wife’s and started the game. Hit the link, logged in online here, put in the code, chose the mlbts account (the one that says you’ll lose all you progress) and it accepted it fine and all my progress and items were right there on my ps5 but under my wife’s profile. I then unlinked, switched back to my profile, put in the code and it errored out as usual. Did the same thing on the Xbox and had the exact same results. I’m leaving the Xbox linked for now and just playing under my wife’s profile with all my stuff and progress restored.Did you log in here through your Show ID or your PS ID?
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@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:
I got an update from one of my tickets last night
“ There is an issue with unlinking accounts. We're working as best we can to get it resolved. Thank you for your reports and patience.”
Hoping the new week gets things moving in the right direction !!!How long ago did you submit the ticket? I submitted one three or four days ago and haven't gotten anything back @cleavahcleav_MLBTS
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@naptownwolf_psn said in Linked account on The Show website; lost game progress:
@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:
I got an update from one of my tickets last night
“ There is an issue with unlinking accounts. We're working as best we can to get it resolved. Thank you for your reports and patience.”
Hoping the new week gets things moving in the right direction !!!How long ago did you submit the ticket? I submitted one three or four days ago and haven't gotten anything back @cleavahcleav_MLBTS
I have submitted multiple tickets every day since Wednesday .
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@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@ziggyhabs_mlbts said in Linked account on The Show website; lost game progress:
@mottasmotor_MLBTS can you please explain in detail the switching profile method? What are the exact steps you need to do please
Thanks
I found this out last night. I posted what I did. Here it is:
Ok, get this. I switched profiles on my ps5 (it’s set as my home ps5) to my wife’s and started the game. Hit the link, logged in online here, put in the code, chose the mlbts account (the one that says you’ll lose all you progress) and it accepted it fine and all my progress and items were right there on my ps5 but under my wife’s profile. I then unlinked, switched back to my profile, put in the code and it errored out as usual. Did the same thing on the Xbox and had the exact same results. I’m leaving the Xbox linked for now and just playing under my wife’s profile with all my stuff and progress restored.Did you log in here through your Show ID or your PS ID?
Show id. Then when you link choose the show save that’s says you will lose everything ( you’ll only lose the reset stuff on your ps, no big deal).
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@mottasmotor_MLBTS Thanks for the explanation.
I tried it but unfortunately I got an exclusivity error.
I guess I have no choice but to wait and play the ps4 for now
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@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@naptownwolf_mlbts said in Linked account on The Show website; lost game progress:
@kyllin_mlbts said in Linked account on The Show website; lost game progress:
@ziggyhabs_mlbts said in Linked account on The Show website; lost game progress:
@mottasmotor_MLBTS can you please explain in detail the switching profile method? What are the exact steps you need to do please
Thanks
I found this out last night. I posted what I did. Here it is:
Ok, get this. I switched profiles on my ps5 (it’s set as my home ps5) to my wife’s and started the game. Hit the link, logged in online here, put in the code, chose the mlbts account (the one that says you’ll lose all you progress) and it accepted it fine and all my progress and items were right there on my ps5 but under my wife’s profile. I then unlinked, switched back to my profile, put in the code and it errored out as usual. Did the same thing on the Xbox and had the exact same results. I’m leaving the Xbox linked for now and just playing under my wife’s profile with all my stuff and progress restored.Did you log in here through your Show ID or your PS ID?
Show id. Then when you link choose the show save that’s says you will lose everything ( you’ll only lose the reset stuff on your ps, no big deal).
Thanks man. Yeah I did that and still got errors. Thanks for trying tho.
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@cleavahcleav_mlbts said in Linked account on The Show website; lost game progress:
I got an update from one of my tickets last night
“ There is an issue with unlinking accounts. We're working as best we can to get it resolved. Thank you for your reports and patience.”
Hoping the new week gets things moving in the right direction !!!Oh geez I hope so
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Is anyone else getting “Error logging in” when trying to log into their MLB the show account (not PSN or XBOX)?
Over the last 72 hours I can’t even get into my show account now :(.
I tried resetting the password and I get an automated email that says here is your reset password code, but there is no code in the email.
Now I can’t even access that account.
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@victor_sds_psn said in Linked account on The Show website; lost game progress:
Hi again, folks.
The team is still working to resolve the issue. I know this is frustrating and not the message you're hoping to see tonight, but we will continue to work until we get it resolved.
Thank you again for your reports and your patience.
Can we get an update victor?
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if this unlink problem happen to a big streamer or something it would be fixxed by now and thats what sucks
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@jreaming_mlbts said in Linked account on The Show website; lost game progress:
if this unlink problem happen to a big streamer or something it would be fixxed by now and thats what sucks
I've communicated to two different streamers asking them to be our voice, one being a top SDS partner streamer, and they both said, "sorry just wait for them to fix it". Since it didn't happen to them, they don't care. These guys don't want to criticize SDS because they get max benefits for promoting all things SDS.
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@suga4f33t_mlbts said in Linked account on The Show website; lost game progress:
@jreaming_mlbts said in Linked account on The Show website; lost game progress:
if this unlink problem happen to a big streamer or something it would be fixxed by now and thats what sucks
I've communicated to two different streamers asking them to be our voice, one being a top SDS partner streamer, and they both said, "sorry just wait for them to fix it". Since it didn't happen to them, they don't care. These guys don't want to criticize SDS because they get max benefits for promoting all things SDS.
Because at the end of the day, it’s not about the community for them. It’s about their bottom line and perks. Curious which ones said no, that way I can stop watching them.
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I know this is all really frustrating (is there a more powerful word than frustrated). I been through the unlinking and server errors and everything with all of you... But I keep seeing people saying SDS doesn't care... If you just step back and look at the situation, SDS and Partners are probably losing Millions because of all this so wouldnt it be in their best interest to be working 24/7 to fix these issues and then do something to appease their customers like free packs or stubs or whatever. Reworking the programming takes time so hopefully we will see a resolution soon. If Im wrong though and this isnt being taken seriously by the company, than they would be the worst business I've encountered. I doubt it though. Ill give them till end of week personally... But after that even I might just move on. Just my opinion...
