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Pinball Pack

Scheduled Pinned Locked Moved Diamond Dynasty
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  • SFG_Leek_PSNS Offline
    SFG_Leek_PSNS Offline
    SFG_Leek_PSN
    wrote on last edited by SFG_Leek_PSN
    #1

    So, I just opened the game and rolled a diamond ultra 1 pack and then I go to open the pack inside of DD and it’s nowhere to be found??? The one time I roll a diamond pack this happens.

    How do I get my pack?

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    0
  • trfatboy22_PSNT Offline
    trfatboy22_PSNT Offline
    trfatboy22_PSN
    wrote on last edited by
    #2

    You probably already got and opened it. The "pinball" , as you call it, animation only plays after games and when you open the game. So if you got the xp from some collection or something you would have gotten the reward without the animation.

    SFG_Leek_PSNS 1 Reply Last reply
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  • SFG_Leek_PSNS Offline
    SFG_Leek_PSNS Offline
    SFG_Leek_PSN
    replied to Guest on last edited by
    #3

    @trfatboy22_PSN I may not be understanding you correctly so my apologies if I’m wrong, but wouldn’t that mean that I had already opened the same pack I “rolled” cus I haven’t opened 1 ultra pack either in forever or ever.

    trfatboy22_PSNT 1 Reply Last reply
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  • sneakybounce23_XBLS Offline
    sneakybounce23_XBLS Offline
    sneakybounce23_XBL
    wrote on last edited by
    #4

    Happened to me the other day. I went to support and emailed them and this is the response I received.

    Thanks for reaching out, I'd be happy to help. The team is aware of the visual bug currently impacting the wheel spin, and we're working on resolving the issue. Ultimately, you may have seen a false spin or already opened/received the rewards but because of the error, it may appear that you didn’t get anything at all.

    I was able to check into your account and see that you have completed the spin and properly received rewards. In your case, here are the rewards:

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  • trfatboy22_PSNT Offline
    trfatboy22_PSNT Offline
    trfatboy22_PSN
    replied to Guest on last edited by
    #5

    @SFG_Leek_PSN It would, to my knowledge. If that didn't happen I would submit a report

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