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Packages Problem

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  • WeekendLandon_NSWW Offline
    WeekendLandon_NSWW Offline
    WeekendLandon_NSW
    wrote on last edited by
    #1

    This might have already been mentioned on here, but I recently completed two boss challenges to get two packages. When I go to open them, it says I have none. Is this normal and they’ll show up later, or is it a problem?

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  • sbchamps17_NSWS Online
    sbchamps17_NSWS Online
    sbchamps17_NSW
    wrote on last edited by
    #2

    Yup go read the multiple other posts and you'll find that it's a problem for others

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    0
  • Zorant_NSWZ Offline
    Zorant_NSWZ Offline
    Zorant_NSW
    wrote on last edited by
    #3

    Seems like they might have been fixed? Got my first package this morning since the early access day 2

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  • PriorFir4383355_XBLP Offline
    PriorFir4383355_XBLP Offline
    PriorFir4383355_XBL
    wrote on last edited by
    #4

    It has been fixed in terms of what happened immediately after Update 4 was released and applied. I'm guessing SDS messed up the package link to the server, which is how the packages get sent to your console copy of the game. Even though this wasn't directly mentioned in any fixes, I'm thinking since this was an issue with the SDS server, it was fixed without having to patch the game.

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  • FiveFTMNSTR_XBLF Offline
    FiveFTMNSTR_XBLF Offline
    FiveFTMNSTR_XBL
    wrote on last edited by
    #5

    Yea but they haven't credited anyone's account for their screw up. I'm still missing 4 packages.

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  • Desert Fox9296_XBLD Offline
    Desert Fox9296_XBLD Offline
    Desert Fox9296_XBL
    wrote on last edited by
    #6

    Think the problem stems from not being signed into the servers. You can exit RTTS, sign into diamond dynasty then back out to RTTS and it fixes the issue. Packages you get while offline you will likely not be credit for from my experience.

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  • PriorFir4383355_XBLP Offline
    PriorFir4383355_XBLP Offline
    PriorFir4383355_XBL
    wrote on last edited by
    #7

    Yes and no. There was a message about needing to be logged in to the server, but the main screen menu indicated that one was logged in, and once logged in, there is no way to force a second login. SO, it was a bug somewhere introduced around the time Update #4 was released, and my guess is someone at SDS cut the feed link between the packages and the customer games and this got fixed only after the bug reports were submitted.

    And yes, I don't think SDS went back to determine packages denied and award them after the fact, nor do I think they possess the logistical means to do something like that.

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